We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.
Written by the business, not verified by us.Service Caster (servicecaster.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention the extremely fast shipping and high quality of the products, noting that orders always arrive promptly and fit their equipment perfectly without any trouble. People also appreciate the incredibly helpful support team, who readily assist in selecting the right replacement parts and ensuring smooth, hassle-free transactions every time. Some reviewers were not happy with occasional minor issues, such as stiff wheel locks that take extra effort to disengage, missing items in multi-box shipments, or products lacking expected fittings. Despite these rare setbacks, consumers still find the overall service remarkably dependable and strongly value the massive selection.
Auto-generated from all reviews of this business. For reference only.The product was as expected. The quality is excellent and your service in fulling the order, you cannot ask for better.
Hi Reginald, We are so glad to hear you are pleased with the product and our service. Your kind words mean a lot to us!
My order was completed quickly and I received the parts in a few days.
Hello Daniel, We're happy to hear your order was completed quickly and you received your parts promptly. Thank you for your positive feedback!
This company is great! They have always had what I need and want, the prices are very fair, the products are always very well packaged, and the shipping time is phenomenal! PS - It would be nice to be rewarded occassionally for being a loyal customer...
Hi Evelyn, We are so happy to hear you appreciate our products, packaging, and shipping! We truly value your loyalty and are always looking for ways to show our appreciation.
Hi Michael; Thank you for the 5-star review! We're glad to hear your experience was easy and quick. We appreciate your business and look forward to serving you again in the future.
Hi Whitney, Thank you for the 5-star review! We're happy to hear that your order arrived quickly. We appreciate your business and are glad we could provide fast delivery. We look forward to serving you again!
Great, quick service, plus, the cast iron casters are high quality and just what I needed to replace failing composite casters.
Hi JBS, We're so glad to hear you're happy with our quick service and the quality of our cast iron casters. We appreciate your positive feedback!
Hello Timothy, We're glad your parts arrived promptly. Thank you for your feedback!
I had a great experience. Emailed customer service with the caster dimension I had, they told me what to buy. Order came just a few days later and fit perfectly!
Hello Ezra, We're so glad to hear you had such a great experience with our customer service and that your order fit perfectly! Thank you for your feedback.
Great customer service; order arrived quickly
Hi Happy Flag Flyer, We're glad your order arrived quickly and you liked our service. Thanks for your feedback!
订购的物品表现良好，没有任何意外。三天发货，全国范围内必须当天发货。脚轮的质量似乎比一些竞争对手更高，价格也更合理。谢谢。
Hi John, We're so glad to hear our items are performing well and that you're pleased with the shipping speed and quality of our casters. Thank you for your kind words!
Casters for my gangbox fit perfectly and seem to be high quality.
Hi Steve, We're so glad the casters fit perfectly and are high quality. Thank you for your feedback!
Great but gets expensive with shipping. Thanks you.
Hi Nicolino, We appreciate your feedback and understand your concern.
当我无计可施地试图为我的摩托车拖车寻找替换脚轮时，我偶然发现了 Service Caster 网站。在浏览网站（非常好）后，我找到了我认为很好的替换脚轮。但是，我不太确定，所以我打电话给 Service Caster，最后与 Nicholas 进行了交谈。我把它从他身边跑过去，给了他拖车制造商文件中的原始规格，瓦拉·尼克说我找到的那个是一个很好的替代品。他当时就收到了我的订单，很快就发货了，几天后就到了我的前廊。我把那个婴儿用螺栓固定住，把拖车用脚轮翻转起来，然后砰的一声，它又像新的一样了。好吧，如果我需要从 Service Caster 和 Nick 那里得到什么东西，我会再次与他们做生意。
Hi Jim, We are so pleased to hear about your positive experience finding the perfect replacement caster wheel for your motorcycle trailer. It's wonderful that our website was helpful and that our team could assist you in confirming your selection. We are delighted that the new caster made your trailer feel like new again! We truly appreciate your kind words and look forward to serving you again.
Very high quality aluminum hub Drive Wheels. Very satisfied with my purchase
Hi Mario, We're glad you enjoyed your experience. We appreciate your positive feedback on the drive wheels!
Fast shipping and quality casters for a WAY better deal than other online restaurant stores. The high temp casters for bakery racks are very heavy duty (both the wheel and the plate).
Hi Gustavus, We are so glad to hear that you are happy with the fast shipping and the quality of our heavy-duty casters. We appreciate your positive feedback!
Great Prices, Looks to be good quality, nice hard steel & really like the Zeus grease nipple fitting for the swivel ball bearings. Great communication.
Hi Richard, We are so glad you appreciate our product's quality, especially the Zeus grease nipple fitting, and our communication. Thank you for your wonderful feedback!
Found the perfect caster for my project and received it faster than expected
Hi Christopher, We're glad you found the perfect caster for your project and received it so quickly! Thank you for your feedback.
Excellent inventory and response for a really basic product. Delivery was prompt, and casters fit right into a 100 year old banker's chair.
Hi R. Scott, We're delighted to hear our inventory met your needs and that the casters fit your vintage chair perfectly. We appreciate your kind words!
Hi Becky, We appreciate your feedback! We're happy you received excellent quality and speedy shipping.
Hi Joseph, We're glad to hear you're happy with the product and our quick shipping! We appreciate your feedback.
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