Great casters
Great casters, prompt delivery
Reply from Service Caster2026-06-15
Hi Michael, We are so happy you enjoyed your experience. We appreciate your kind words.
About Service Caster
Data updated- Website
- servicecaster.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (1/1)
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About this business
We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.
Written by the business, not verified by us.Is Service Caster legit?
Service Caster (servicecaster.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention the extremely fast shipping and high quality of the products, noting that orders always arrive promptly and fit their equipment perfectly without any trouble. People also appreciate the incredibly helpful support team, who readily assist in selecting the right replacement parts and ensuring smooth, hassle-free transactions every time. Some reviewers were not happy with occasional minor issues, such as stiff wheel locks that take extra effort to disengage, missing items in multi-box shipments, or products lacking expected fittings. Despite these rare setbacks, consumers still find the overall service remarkably dependable and strongly value the massive selection.
Auto-generated from all reviews of this business. For reference only.What people say
Great product.
Great product.. super quick shipping. AAA+
Reply from Service Caster2026-06-13
Hi J Johnson, We appreciate your feedback! We are happy you enjoyed the product and fast shipping.
Received the order quickly and the…
Received the order quickly and the castors ordered were a far better quality than the oem castors provided. Thanks!
Reply from Service Caster2026-06-13
Hi Jim, We're so glad to hear you received your order quickly and are pleased with the quality of our castors. Thank you for your positive feedback!
I wanted the OEM style caster
I wanted the OEM style caster. I had to compromise to the ones that I bought.
Reply from Service Caster2026-06-15
Good Morning Terrell, It looks like you've purchased one of our standard jack casters that fit a variety of different makes and models. If you need the OEM version, just give us a call at 1-800-215-8220 and let us know the make and model. We can help you find something you'll be happy with. We urge all customers to reach out to speak with a live person and we can help with any request. One of our customer service experts will be reaching out to help you. We look forward to working with you!
Quick delivery easy to order
Reply from Service Caster2026-06-12
Hi Gregory, We're glad you enjoyed your experience. We appreciate your positive feedback.
Outstanding products!!
Reply from Service Caster2026-06-13
Hi Lazy Hog farmer, Thank you for your kind words! We're thrilled to hear you're happy with our products. We appreciate your business and look forward to serving you again in the future.
They had exactly what I needed and I…
They had exactly what I needed and I liked the super fast shipping.
Reply from Service Caster2026-06-11
Hi Ed, We're happy to hear we had what you needed and that you liked our fast shipping! We appreciate your feedback.
This is a good purchase
This is a good purchase! Only flaw was the washer made the fit a bit difficult. But other wise - lovely!
Reply from Service Caster2026-06-10
Hi L. Yeager, We're glad you enjoyed your purchase! We appreciate your feedback regarding the washer and will consider it.
Fast delivery
Fast delivery. Best Price.
Reply from Service Caster2026-06-11
Hi Daniel, We are so pleased to hear you had a great experience with our delivery and pricing. Thank you for your feedback!
I have ordered casters from you many…
I have ordered casters from you many times they was always in sets of 5 now Im told I can only get them priced one at a time
Reply from Service Caster2026-06-09
Good Morning Terry, We believe there may have been a miscommunication because this order is for a set of 5. One of our customer service experts will be reaching out to clarify and help you if there are any issues. We look forward to helping you with this.
Had to deal with a return of a set of…
Had to deal with a return of a set of casters and the process was quick and seamless. Account has already been credited and correct casters are in use.
Reply from Service Caster2026-06-08
Hi Tony, We're so glad to hear your return process was quick and seamless, and that the correct casters are now in use! Thank you for sharing your positive experience.
Extremely helpful
Extremely helpful, figuring out what I actually needed. Appreciated the attention to detail and prompt service. Highly recommend your service
Reply from Service Caster2026-06-08
Hi JC, We're so glad we could help you find what you needed and appreciate your kind words about our attention to detail and prompt service. Thank you for your recommendation!
I’m a happy guy!Huge selection
Huge selection, great website, prompt delivery, and turned out to be exactly what I wanted.
Reply from Service Caster2026-06-08
Hi Steve, We're so glad you found exactly what you wanted! Thank you for your wonderful feedback on our selection and service.
Customer service was great!
Customer service was great and shipping was well packaged and sent quickly!
Reply from Service Caster2026-06-08
Hi Alan, We're so glad to hear our customer service was great and shipping was quick and well-packaged!
Bought these same casers a month or so…
Bought these same casers a month or so ago, great purchase
Reply from Service Caster2026-06-08
Hi MH, We're so happy to hear you're enjoying your recent purchase! Thank you for your feedback.
Delivery was prompt and produce was well packaged. Casters are as expected.
The casters are exactly what I needed. Very pleased with the quality!
Reply from Service Caster2026-06-05
Hello Ramon, We're so pleased to hear the casters met your needs and that you're happy with the quality! If you need anything else, please don't hesitate to reach out at 1-800-215-8220 or at [email protected].
quick and easy ordering process
Reply from Service Caster2026-06-04
Hello Gail, We're glad you found our ordering process easy. Thank you for your kind words! If you need anything else, please don't hesitate to reach out.
easy communication
Reply from Service Caster2026-06-04
Hello, We are happy to hear that their was easy communication. We urge all of our customers to reach out to our customer service experts if they have any questions. We can be reached at 1-800-215-8220 or at [email protected]. Thanks for your business!
Parts arrived in a timely manner
Reply from Service Caster2026-06-05
Hi P Mc, We are glad your parts arrived quickly.
found casters i needed
The items came promptly
Reply from Service Caster2026-06-03
Hi Kevin, We're glad to hear your items arrived promptly. Thank you for your positive feedback.
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