We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.
Written by the business, not verified by us.Service Caster (servicecaster.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention the extremely fast shipping and high quality of the products, noting that orders always arrive promptly and fit their equipment perfectly without any trouble. People also appreciate the incredibly helpful support team, who readily assist in selecting the right replacement parts and ensuring smooth, hassle-free transactions every time. Some reviewers were not happy with occasional minor issues, such as stiff wheel locks that take extra effort to disengage, missing items in multi-box shipments, or products lacking expected fittings. Despite these rare setbacks, consumers still find the overall service remarkably dependable and strongly value the massive selection.
Auto-generated from all reviews of this business. For reference only.I had to call in to be sure I got what I needed. Very helpful and courteous, fixed me right up. Gotten installed and could NOT be happier. I will be using them again.
Hi John, We're so glad we could assist you and that you're happy with your installation! We appreciate your kind words and look forward to serving you again.
Easy selection process, well organized ordering flow, quick delivery. (I was in maintenance for many years, so knew about the different scales used for determining floor wear, wheel durability and so forth).
Hello Pete, We're so glad to hear you found our selection and ordering process easy, and that delivery was quick. We appreciate your positive feedback and your expertise! If you need anything else, please don't hesitate to reach out.
Hi Kiki Thank you for the 5-star review! We really appreciate your feedback and are glad we could provide a quick response for you. Thanks again for your business!
You had exactly what I needed and a very high quality product as well, delivered quickly ! Couldn't have done better, THANKS
Hi Jeffrey, We're so glad we had exactly what you needed! It's wonderful to hear you're pleased with the quality and quick delivery. Thank you for your kind words.
I have made dollies to make it easier to move several of my 3 point hitch tractor impliments, and I still have a few to make. Service Caster is the only place I look to find what I need for casters now because they have a huge selection in different weight ratings, with or without brakes, and even different color wheels. Companies should take lessons from Service Caster on customer service. They're super fast getting your order to you. As long as I have a need for their product, I'll be using Super Caster.
Hello Tom, We are so pleased to hear that our wide selection of casters has been helpful for your dolly projects. It's wonderful to know that our service and quick order fulfillment have met your expectations. We truly appreciate your kind words and look forward to assisting you with future needs.
Arrived sooner than expected. So far no issues with product and at this point have no expectation that there will be any. Will be ordering more to complete the build project.
Hi Terry, We are so glad to hear your product arrived quickly and is working perfectly! We appreciate your positive feedback and look forward to your next order.
Good selection. Fast shipping.
Hi, We appreciate your kind words. We are glad you enjoyed our selection and fast shipping.
From the time that I researched your products on line to the delivery at the door, it could not have been any better. Love the casters!
Hi Carl, We're so happy to hear you had such a wonderful experience from research to delivery! We're glad you love the casters. Thank you for your kind words!
Quick response from rep. Got what I needed. Thanks
Hi BP, We're glad we could help so quickly. Thank you for your kind words!
Product was accurate and delivered quickly. Thanks!
Thank you for your review! We’re glad to hear everything arrived quickly and exactly as expected. That’s what we strive for every time. We appreciate your business and look forward to working with you again. – Service Caster Team
great product and service was very helpful
Hello Kenneth, We're happy you enjoyed our product and service. Thank you for your feedback! If you need anything else or have any questions, please don't hesitate to reach out.
As always great service, no hassles and fast delivery. If you need quality casters in various sizes you can not go wrong with Service Casters. I have used Service Casters for about 20 years and will continue as needed.
Hi Lewis, We are so happy to hear about your positive experience and long-standing loyalty! We truly appreciate your kind words about our service and products. Thank you for being a valued customer for 20 years.
Hi Allan, Thank you for the 5-star review! We really appreciate your feedback and are glad we could provide quick responses and helpful service. We look forward to working with you again!
Hi Chris, We're so glad you enjoyed our service and shipping! We appreciate your kind words.
It was the right product and shipped quickly
Hi Mark, We're glad the product was right and shipped quickly. Thanks for your positive feedback!
Descriptions were spot on ensuring I ordered the right item. Shipping was timely. Thank you.
Hi Richard, We're so glad our descriptions helped you order correctly and that shipping was timely. Thank you for your kind words!
Order was correct and delivered in a timely fashion.
Hello Jeff, We're glad your order was correct and delivered promptly. Thank you for your feedback!
Customer Service was excellent!! I received my replacement caster in record time. Thank You!!
Hi Marilyn, We are so glad to hear we could help so quickly! Your kind words mean a lot to us. Thank you for your positive feedback.
Hi Andrew, We appreciate your kind words about the quality of our casters. We are delighted.
Answered question on size without bearing and helped me find a casters for an affordable price.
Hi Zachary, We're so glad we could assist you with your sizing question and help you find affordable casters. We appreciate your kind words!
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