We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.
Written by the business, not verified by us.Service Caster (servicecaster.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention the extremely fast shipping and high quality of the products, noting that orders always arrive promptly and fit their equipment perfectly without any trouble. People also appreciate the incredibly helpful support team, who readily assist in selecting the right replacement parts and ensuring smooth, hassle-free transactions every time. Some reviewers were not happy with occasional minor issues, such as stiff wheel locks that take extra effort to disengage, missing items in multi-box shipments, or products lacking expected fittings. Despite these rare setbacks, consumers still find the overall service remarkably dependable and strongly value the massive selection.
Auto-generated from all reviews of this business. For reference only.The item was exactly like as I saw in your website, and the delivery was very quick.
Hi Narno, We're so glad the item matched its description and arrived quickly. Thank you for your positive feedback!
Items were of good quality and very fast delivery. The communication was great too.
Jeff, we really appreciate you taking the time to share this. Glad to hear everything came through quickly and that the quality and communication met your expectations. That’s exactly what we aim for every order. Thanks again for choosing Service Caster — we look forward to working with you again.
一开始有点艰难。当我要求英制时，螺纹尺寸是公制的，由于我通过亚马逊订购并且没有在 30 天内退货，所以他们不会提供帮助。 我直接联系了 Service Caster，他们反应非常积极，并帮助我找到了正确的解决方案。下次我需要脚轮时，我会直接去找他们。
Hi John, We are glad we could ultimately provide the correct solution. We appreciate you reaching out directly and sharing your positive experience with us. We look forward to assisting you again.
Easy to find exactly what I needed to replace original wheels, excellent fast service and delivery. Items well packaged ,
Hi Dana, We're happy you easily found what you needed and appreciate your kind words about our fast service, delivery, and packaging!
Hi Nancy, We're glad the casters were easy to find and arrived quickly. Thank you for your positive feedback!
Hello Ryan, We're glad to hear your ordering was easy. Thank you for your positive feedback. Please don't hesitate to reach out if you need anything else.
We're happy to hear that our product met your needs perfectly. Thank you for your positive feedback!
From the moment that I researched your products online to the delivery at the door, it could not have been any betterm Love the casters!
Hi Heather, We're so happy to hear you had such a wonderful experience from research to delivery! We're glad you love the casters. Thank you for your kind words!
Quick delivery and quality casters for my large bird cage. My bird cages come with very cheaply made 2" casters. I wanted more height and easier rolling so I ordered the 5"wheel diameter 8mm x 1.25"stem casters and they fit perfectly on my A&E 3628 bird cage. This is the second set of 4 wheels I bought. They're not cheap ($50) but they are quality and do the job. Delivery was fast.
Hi Jen, We're so glad to hear that our casters were a perfect fit for your bird cage and that you appreciate their quality and ease of rolling. Thank you for your positive feedback on the fast delivery and the product's performance!
SCC had exactly what I needed. Also, it shipped very quickly! My 12” rigid castors & pneumatic wheels are already in use and working well.
Hello, We are so happy to hear that we had exactly what you needed and that your order shipped quickly! We appreciate you sharing your positive experience.
Fast service on a stock caster. Also let me know that I could have custom made for a different project.
Hi Pat, We're happy to hear about your fast service and that we could inform you about custom options. Thank you for your positive feedback!
Service Caster carried a good selection of casters. Cost was fair as was shipping. Delivery arrived on my porch in a timely fashion. Good folks we will order again.
Hello SAW'S We are so glad to hear you had a positive experience with our selection, pricing, and timely delivery. We truly appreciate your kind words and look forward to serving you again!
Caster order was completed and shipped very quick, easy wep site to look up casters.
Thank you for the great review, Robert! Glad to hear everything shipped quickly and that the website made it easy to find what you needed. That’s exactly what we aim for. Thank you from Service Caster!
Quick shipping and good quality products for reasonable price.
Hi Noah, We're happy to hear you enjoyed our quick shipping, quality products, and reasonable prices. Thanks for your feedback!
Delivery was fast. Product is very good quality, price was good. Easy to use online ordering.
Thank you for the great review, Joe! Glad to hear everything arrived quickly and that you’re happy with the quality and pricing. We also appreciate the feedback on the online ordering — we try to keep it as smooth as possible. Thanks again for your business, we look forward to working with you again. Thank you, Service Caster
The delivery was timely and the product was just as it should be.
Thank you for your review, Michael! Glad to hear everything arrived on time and met your expectations. That’s exactly what we aim for. We appreciate your business and look forward to working with you again. Thank you, Service Caster
Easy-to-navigate website and checkout process. Fast shipping and delivery. Great product at a fair price.
Thank you for the great review, Matt! Glad to hear the website was easy to use and everything arrived quickly. We work hard to keep things simple and deliver quality at a fair price. We appreciate your business and look forward to working with you again. Thank you, Service Caster
Perfect! Quick delivery.
Thank you for your review! Glad to hear everything arrived quickly and worked out perfectly. We appreciate your business and look forward to helping you again in the future. Thank you, Service Caster
Found the caster wheel I needed for my Lincoln floor jack at a great price. Fast shipping. Great company. Will buy from again.
Hi MW, We're so glad we could provide the part you needed quickly and at a great price! We appreciate your kind words and look forward to serving you again.
Quality office chair wheels. Repeat customer. Thanks
Hi JC, We appreciate your continued support and positive feedback on our office chair wheels!
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