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Construction & Manufacturing

E-Rigging.com

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200 reviews

4.7200 reviews
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About E-Rigging.com

Data updated
Website
e-rigging.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
168 reviews
Replies to negative
92% (11/12)
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About this business

Cable RailingRigging DepartmentMarine DepartmentStainless Steel ProductsBargain Bin

Written by the business, not verified by us.

Is E-Rigging.com legit?

E-Rigging.com (e-rigging.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the materials and the remarkable variety of specialized hardware available for their various construction projects. Buyers frequently mention that the official website is exceptionally easy to navigate, making online ordering straightforward, efficient, and completely hassle-free. Some reviewers were not happy with shipping issues, noting occasional unexpected delays, backorders, or problems when paying extra fees for expedited delivery services. A few people also reported receiving incorrect item quantities, missing parts, or experiencing frustrating difficulties trying to track their missing orders when delivery problems occurred.

Auto-generated from all reviews of this business. For reference only.

What people say

Unique hinge needed for antique dropleaf table

I was refinishing an antique dropleaf table, E-Rigging was the only place I could find the unique hinges I needed for the support legs. The prices were great and it shipped fast. I'll definitely check here again for any unique hinge needs.

Reply from E-Rigging.com2025-09-02

We're happy to hear that you found the unique hinges you needed for your antique dropleaf table with us! It's great to know our prices and fast shipping met your expectations. Thank you for your positive feedback; we appreciate it!

John Lawrence GrabskiUnited States · 19 reviews · Verified · Experienced 2025-08-30 ·

In this rapidly evolving economy

In this rapidly evolving economy E-Rigging seems to be handing things in good order and without to many hiccups. Supply is ample. Delays seem few and ordering is an absolute breeze. I could spend easily an hour elaborating on the short comings of some websites but not here. Keep up the great work !

Reply from E-Rigging.com2025-09-02

We're happy to hear that your experience with us has been so positive! It's great to know that our supply and ordering process met your expectations. We appreciate you taking the time to share your feedback.

I called Miller's marine in Ocala

I called Miller's marine in Ocala, Florida. They said they had no rope in the whole country. I called you guys and you had it there. The next day

Reply from E-Rigging.com2025-08-28

We're happy we could quickly provide the rope you needed when others couldn't. Thank you for your positive feedback and for taking the time to share your experience!

Call and double check shipping

I ordered a pulley and paid for second day air delivery. However the shipping department sent it ground and it took me trying to track it for a week to realize something was wrong. When I called they were able to figure it out, but by that point a 30 dollar pulley cost me $3,800 dollars in down time and equipment fees due to the mistake.

Reply from E-Rigging.com2025-08-27

We regret to hear about the shipping error We're looking into how this occurred to prevent similar issues in the future and of course refunding all charges related to the expedited shipping. Please contact our customer service department if any additional information is needed. Thank you for bringing this issue to our attention.

I give your company an A+ for fast…

I give your company an A+ for fast service and quality of materials. The problem I have is with the UPS delivery. The tracking program said my order was delivered on Aug. 11, 2025. It was not delivered on that date to the Garden Valley post office, the Georgetown post office, nor my physical address (5481 Henness Gap Road, Garden Valley, CA 95633). The order still has not arrived, and I do not expect it to be delivered this late in the game. Maybe I did something wrong in my ordering of the eye nuts. Oh well I am just being truthful and honest. Maybe small orders should be sent via USPS and large heavy orders go FEDEX.

Reply from E-Rigging.com2025-08-25

UPS does not deliver to PO Boxes and we do see one as your shipping address on the order. The package has not made its way back to us, but please give us a call so that we can help to resolve this issue for you.

Products were great

Products were great, but the communication and customer service was awesome! I love a company that picks up the phone when you call or replies to your emails quickly.

Reply from E-Rigging.com2025-08-25

We're happy to hear that you enjoyed our products and that you had a positive experience with our team! We appreciate your feedback on our communication.

Just GREAT all around product and especially support.

I have used E-Rigging several times and I can say without exception these folks are great. I have a large back deck I installed one of their systems on and a large separate pool deck that I have installed one of their systems on. Everything from call backs, tech support and even price has been great. I will tell anyone who will listen that if you are going to install a cable railing system these are the guys you want to use an no, I don't work for or am not related to anyone. I just like to recognize a good product and great service when I get it.

Reply from E-Rigging.com2025-08-25

We appreciate you sharing your experiences with our cable railing systems. We're happy to hear that you've had such positive experiences with our products, tech support, and pricing. It means a lot that you recommend us! Thanks for your support.

Ordered and immediately told it was in…

Ordered and immediately told it was in back order….needed it asap!

Reply from E-Rigging.com2025-08-21

We are happy to say that your order did ship out same day! The item did have to be pulled from an overstock bin. In those cases, we like to notify the customer of a possible delay in shipping. Thankfully this was not the case with your order and it is on its way!

Web site search and navigation was…

Web site search and navigation was streamlined Check out easy, loved the fast shipping charge calculation that was reasonable for my destination

Reply from E-Rigging.com2025-08-20

We're happy to hear that you found our website easy to navigate and that you appreciated the reasonable shipping cost calculation. Thank you for your positive feedback!

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