Early Moments has been publishing books and offering children's book subscriptions for over 50 years. We're proud to support some of America's most prestigious brands, including Dr. Seuss™, Disney, Sesame Street and Baby Einstein®.
Is Early Moments legit?
Early Moments (earlymoments.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-09-05.
What people say
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Mary N · 1 review · Verified · Experienced 2023-01-04 ·
★★★★★
I canceled my membership and was still…
I canceled my membership and was still charged and a shipment sent out. I returned the package unopened and have not received a refund. Canceling via the website does not work. It was necessary to email them before my account was canceled.
Reply from Early Moments2023-02-04
Hi Mary,
Thank you for your review and feedback. It looks like you reached out directly to our Customer Care Team and received a full refund on 2/2/23.
If you have further questions or concerns, you can reach our Customer Care Team at [email protected] or chat with us live Monday - Friday 9am to 5pm ET: https://hookedandcompany.com/.
We look forward to hearing from you.
-The Hooked and Company Customer Care Team
Like your choice of books but did not like that it was always listed for 1 specific child. I have over 10 grand nieces and nephews I share these with.
Reply from Early Moments2023-01-04
Hi Beverly, we're happy to hear that you've enjoyed the books offered in our program. Please reach out to our Customer Care Team for assistance with adjusting your subscription to suit your family, we're always happy to help: https://hookedandcompany.zendesk.com/hc/en-us/requests/new
We look forward to hearing from you.
D
Dana Nechita · 1 review · Experienced 2022-12-02 ·
★★★★★
Total scam.
Total scam.
No account created, no subscription management possible and my credit card started getting fraudulent charges the same day I used it on this website.
So far no answer from customer service.
I'd like to see how they get my subscription money out since the bank is replacing my card number.
Reply from Early Moments2022-12-05
Hi Dana,
We're sorry to hear about your experience. You can reach our Customer Care Team at [email protected] or chat with us live Monday - Friday 9am to 5pm ET: https://hookedandcompany.com/. We look forward to hearing from you.
-The Hooked and Company Customer Care Team
T
Terry Moore · 1 review · Experienced 2022-10-26 ·
★★★★★
Smooth transanction and super b agent…
Smooth transanction and super b agent cassandra
Reply from Early Moments2022-10-28
Thank you for taking the time to leave us a review, Terry. We pride ourselves on outstanding customer service and are thrilled to hear that you received nothing less! Happy reading! - Your Hooked & Co. Customer Care Team
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Tracey Bell · 2 reviews · Verified ·
★★★★★
Service is awesome
Reply from Early Moments2022-08-09
We're thrilled to hear you're enjoying your subscription, Tracey! Happy collecting!
Our granddaughter is on the autism spectrum and while we have not yet met her, we are told that she LOVES her books. She looks at them every day and is excited when new books arrive.
We live in another State so these books also give her a connection to us as grandparents.
We appreciate what Dr Seuss books do to help youngsters learn to read.
Reply from Early Moments2022-08-09
Hi Susan, thank you for your feedback. We are thrilled to hear your family is enjoying the books! Thank you for sharing the gift of reading!
A
Alexis Abraham · 1 review · Verified ·
★★★★★
Perfect!
This has been a great and easy way to get books for my little one. As a stay at home mom its a nightmare to get out of the house sometimes. So having a way to get it delivered right to your door has mad it so easy on me.
Reply from Early Moments2022-07-20
Hi Alexis, Thank you for your review! We love sharing these classic titles with your family and are thrilled we are able to deliver them directly to your door. Happy Reading!
E
Edwin Simpson · 1 review · Verified ·
★★★★★
Happy customer
I am very happy with the books and the
great customer service
Reply from Early Moments2022-07-08
Hi Edwin, Thank you for the awesome review. We are thrilled you are enjoying collecting with us! Happy Reading!
H
Heather · 1 review · Verified ·
★★★★★
Good while it lasted
I liked it but I didn't know it would end so fast and the books would quit coming. I didn't get any kind of notice
Reply from Early Moments2022-06-22
Hi Heather, We apologize for the surprise completion of the Disney Gold subscription. We’d love to help you continue to build your library, since keeping kids engaged in reading is a strong predictor of lifelong learning and success. Early Moments offers various book clubs to suit the learning needs of children with a wide range of interests. For ages 3-8, we offer Disney and Dr Seuss hardcover books with paper pages.
Please send us a message using the contact details below if you would like assistance switching to one of these clubs.
email: [email protected]
message: www.facebook.com/earlymoments
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Tina Hobbs · 1 review · Verified ·
★★★★★
Age appropriate
I wrote to you asking if there was a more appropriate book club for my 3 year old grandson. The baby Einstein seems a bit too young for him.
I received no communication back.
Reply from Early Moments2022-06-16
Hi Tina, We are sorry we missed your email. We've searched out database and did not see anything from this email address.
We’d love to help you continue to build your library, since keeping kids engaged in reading is a strong predictor of lifelong learning and success. Early Moments offers various book clubs to suit the learning needs of children with a wide range of interests. For ages 3-8, we offer Disney and Dr. Seuss hardcover books with paper pages.
Please send us a message using the contact details below if you have any further questions:
email: [email protected]
message: www.facebook.com/earlymoments
C
Charlene Jaggers · 1 review · Verified ·
★★★★★
These are great books for starting…
These are great books for starting readers ! Thanks so much for all the great hours we'll share reading !
Reply from Early Moments2022-06-16
Hi Charlene, We are thrilled to hear your family is enjoying your books! Thank you for sharing the gift of reading!
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Catherine Grieco · 1 review · Verified ·
★★★★★
Zack loves his new library
Zack loves his books and is starting to enjoy having them read to him
Reply from Early Moments2022-06-16
Thank you for the review Catherine. Happy reading to you and Zack!!
R
Ro · 1 review · Verified ·
★★★★★
I haven’t received a damn thing that…
I haven’t received a damn thing that y’all claim y’all sent and was only refunded for one payment y’all scamming asses took.
Reply from Early Moments2022-06-16
Hi there, We are sorry for any confusion. We do see that we refunded your most recent charge and cancelled your subscription as requested. Please reach out to us if you have any other questions.
email: [email protected]
message: www.facebook.com/earlymoments
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Ashley Littleton · 1 review · Verified ·
★★★★★
Great books for my kids to learn to…
Great books for my kids to learn to read with. They absolutely love reading these books
Reply from Early Moments2022-06-16
Hi Ashley, We are thrilled your family is enjoying your books! Thank you for collecting with us.
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Ariel · 1 review · Verified ·
★★★★★
My daughters are always excited to see…
My daughters are always excited to see there next set of books. I love seeing their eyes light up with every single book we’ve gotten so far. Thank you
Reply from Early Moments2022-06-10
Hi Ariel, Thank you for your review! We love sharing these classic titles with your family. Happy Reading!
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Misty Dawn · 2 reviews · Verified ·
★★★★★
Exciting
I love the different in variety! We are always pleased to get them in the mail. Such a nice surprise every time! Definitely worth the money!
Reply from Early Moments2022-06-10
Hi Misty, Thank you for the awesome review. We are thrilled you are enjoying collecting with us! Happy Reading!
L
Lenora Fuller · 4 reviews · Verified ·
★★★★★
Great Books
Love having these enjoyable books for my great grandkids to enjoy.
Reply from Early Moments2022-06-16
Hi Lenora, Thank you for sharing the gift of reading with your Great Grandchildren! Happy Collecting!
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Stacy Torres · 1 review · Verified ·
★★★★★
I love it and so worth it!
Reply from Early Moments2022-06-08
Hi Stacy, We are thrilled you are enjoying our program! Happy Collecting!
J
Joann Guiendon · 2 reviews · Verified ·
★★★★★
My nephews enjoy the books they…
My nephews enjoy the books they receive. Early moments is easy to order and very helpful when you need help with anything. Will be with the company as long as I can afford books for my nephews.
Reply from Early Moments2022-06-03
Hi Joann, Thank you for sharing the gift of reading! Happy Collecting! - Your Early Moments Customer Care Team
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Shanta Claiborne · 1 review · Verified ·
★★★★★
Y’all have taken 2 payments from me…
Y’all have taken 2 payments from me this month
Reply from Early Moments2022-06-03
Hi Shanta, We are sorry for any confusion. As a valued subscriber, you had qualified to receive seasonal packages. We sent out a detailed email with an order ready to ship. Since we did not hear from you, we assumed you wanted the package. We’ve gone ahead and issued a refund and cancelled this and future seasonal shipments. Please reach out to us if you have any other questions.
email: [email protected]
message: www.facebook.com/earlymoments
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