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Events & Entertainment

Early Moments

Claimed

200 reviews

4.2200 reviews
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About Early Moments

Data updated
Website
earlymoments.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Replies to negative
93% (27/29)
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About this business

Early Moments has been publishing books and offering children's book subscriptions for over 50 years. We're proud to support some of America's most prestigious brands, including Dr. Seuss™, Disney, Sesame Street and Baby Einstein®.

Is Early Moments legit?

Early Moments (earlymoments.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-09-05.

What people say

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Chelsa Fletcher · 1 review · Verified ·

Too expensive for 3 books a month

Reply from Early Moments2022-06-03

Hi Chelsa, With few exceptions, our prices are as good or better than you'll find elsewhere for books of this size and quality, and these are your favorites from childhood, delivered right to your door. We can confirm that your subscription is cancelled, you will not be charged again. Thank you for reading with us!

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Dana · 1 review · Verified ·

For my 2yr. old grandaughter

I bought these for my 2 year old grand daughter. She loves the books and the illustrations are brought and colorful. Thank You.

Reply from Early Moments2022-06-03

Hi Dana, We are thrilled your granddaughter is enjoying her books. Thank you for sharing the gift of reading!

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Andrea Curtis · 1 review · Verified ·

Love the concept and book choices

Reply from Early Moments2022-06-01

Hi Andrea, We are thrilled to hear you are enjoying our program. Happy Reading!

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Lisa Dinger · 3 reviews · Verified ·

I never received the books and it is…

I never received the books and it is not clear as to rather or not I am going to get the books. I do not have an alternate address and I have never had a problem receiving anything before. If I don't get the books I will cancel my membership and go with a book club that will get the books that I paid for to me.

Reply from Early Moments2022-06-01

Hi Lisa, We are distressed to hear you have not received your packages. We are showing that all shipped books have been delivered to the address on file. Please reach out to us and we will resolve this right away. email: [email protected] message: www.facebook.com/earlymoments

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Brianna Reeves · 1 review · Verified ·

Very crappy website and always takes…

Very crappy website and always takes way longer than said to get the books

Reply from Early Moments2022-06-01

Hi Brianna, We are sorry to hear you have had trouble with your online dashboard. Please reach out to us and we will trouble shoot this right away. email: [email protected] message: www.facebook.com/earlymoments

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Tamira Paige · 3 reviews · Verified ·

😎 awesomeness yyaaaayyyy 🎉😊

Reply from Early Moments2022-06-01

Hi Tamira, We are thrilled you are enjoying collecting with us! Happy Reading! - You Early Moments Customer Care Team

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michael LeFever · 2 reviews · Verified ·

My granddaughter loves these books and…

My granddaughter loves these books and learned to read with them

Reply from Early Moments2022-06-01

Hi Michael, Thank you for sharing the gift of reading! Happy Collecting! - Your Early Moments Customer Care Team

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Edward · 3 reviews · Verified ·

The books are great, However shipping information is not properly provided.

The books I recieve are great! However, the shipping information is never sent to me properly and the package arrives at times completely unknown.

Reply from Early Moments2022-05-17

Hi there, We are thrilled you are enjoying the books. We want to ensure you are receiving our future shipment and tracking emails as expected. Please reach out to us and we will get this resolved right away. www.earlymoments.com/dashboard email: [email protected] message: www.facebook.com/earlymoments

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Lakendra Deshay · 1 review · Verified ·

I canceled my account and I am still…

I canceled my account and I am still being charged every month.

Reply from Early Moments2022-05-17

Dear Lakendra, We're sorry for any confusion. It looks like you cancelled your seasonal packages, but your monthly subscription was left active. We can confirm that your monthly subscription is now cancelled as well. Thank you for reading with us, - Your Early Moments Customer Care Team

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Cynthia Osborne · 1 review · Verified ·

Everything is all good

Reply from Early Moments2022-05-13

Hi Cynthia, Thank you for the 5 star review. We are thrilled you are enjoying the program! Happy collecting!

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Hasusick · 1 review · Verified ·

It is great books

It is great books. My daughter loves her Dr. Seuss's book and Disney books also

Reply from Early Moments2022-05-10

Thank you for the wonderful review. We are thrilled your daughter is enjoying our Disney and Dr. Seuss collections. Happy Reading! - Your Early Moments Customer Care Team

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Keisha Holland · 2 reviews · Verified ·

I love these books I bought them when…

I love these books I bought them when my kiddos were little now I buy for my granddaughter

Reply from Early Moments2022-05-10

We appreciate the 5 star review Keisha! Thank you for sharing the gift of reading. - Your Early Moments Customer Care Team

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Anne Smith · 1 review · Verified ·

Everything is great

Everything is great, I am purchasing books for my granddaughter, my own kids enjoyed these in the 80's.

Reply from Early Moments2022-05-09

Thank you for giving the gift of reading, Anne!

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Michell Johnson · 1 review · Verified ·

Great!❤

Awesome books!❤

Reply from Early Moments2022-05-09

Thank you for your 5-star review! We are thrilled to have you collecting with us!

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Jeanine Stovall · 1 review ·

The gift that keeps giving!!!

My subscription started with my first granddaughter and now she has two little sisters that will enjoy them too. I love the convenience and variety of reading levels that we have received. Thank you for the gift of lifetime learning. 🙂🙂🙂🙂🙂

Reply from Early Moments2022-05-06

Hi Jeanine, We're so thrilled to hear that your grandchildren are enjoying their books! Thank you for giving the gift of reading! - Your Early Moments Customer Care Team

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Kory Z · 1 review ·

Blame customer for their website design bug

Upon subscription, in their website instruction states customer should be able to skip, resume, cancel and re-subscribe at ANYTIME. So I tried them. I thought I have successfully canceled and re-subscribed as my subscription status shows Canceled then changed back to Active. But later I was not able to login to my account. So I reached out to customer service. Instead of providing support, they blame me for canceling before shipping of the welcome package, and states that was an action indicates that I'm not interested in subscribing, that I was only taking advantage, and the account was deactivated because of the cancellation. Well, if someone is taking advantage, at least wait after the welcome package has shipped and then cancel? If cancellation at certain time period will result in permanent deactivation of the account, please state so in your instruction. If re-subscription doesn't work ANYTIME, should also state that in the instruction. If the account is disabled, don't display Active to the front end user. Overall it was a very confusing and unpleasant experience

Reply from Early Moments2022-05-04

Hi Kory, We're very sorry for any confusion and frustration regarding the welcome package and you account. When we set up an offer specifically for new subscribers, it is structured around knowing a customer has a long-term interest in our product, and thus we can give a very deep discount. If you express that you do not intend to continue a subscription with us, and cancel before the welcome package even ships, our system automatically stops shipment on the welcome package. We're sure you can understand that sending deeply discounted packages to those who do not intend to subscribe would not be sustainable. You certainly may cancel your subscription at any point in the future, but if you cancel before the welcome package ships, you become ineligible for that discounted package.

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Travis Smith Smith · 1 review · Verified ·

this was a scam.

this was a scam. (Update) the line above is the only context I gave on Trust pilot regarding my situation with the company. However somehow in their reply they knew I was referring to thier predatory subscription only tactic that got me and charged me $21.99 every four weeks for three books I never selected. After only wanting to purchase one book for $1 as they originally advertized. The very fact they knew why I was upset like many others with their company simply proves they are actively aware many are unhappy with their methods, but chose to continue being deceptive. I maintain my 1 star review for this horrible company.

Reply from Early Moments2022-05-04

Hi Travis, We're sorry for any confusion. We’re strictly a subscription program, as outlined clearly at checkout in our Membership Agreement. But we get it, life's busy and it's possible to miss the details! You can log into your account 24/7 to make changes to your subscription or contact us and we'll assist! Your subscription is cancelled and you will not be charged again. Please reach out if you need any additional assistance. www.earlymoments.com/dashboard email: [email protected] message: www.facebook.com/earlymoments

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Taleesha Crawford · 1 review · Verified ·

My Daughter loves the books she gets

My Daughter loves the books she gets. As soon as she sees the box she tells us she got her books.

Reply from Early Moments2022-05-04

Hi Taleesha, We are thrilled your daughter is enjoying her books. Thank you for collecting with us! Happy Reading! - Your Early Moments Customer Care Team

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nanci marquess · 1 review · Verified ·

I got a list of books that were coming

I got a list of books that were coming. I changed the books and the got different ones I already have

Reply from Early Moments2022-04-29

Hi Nancy, We are so sorry to hear this. We want to make this right. Please reach out to us directly so we can resolve this right away. email: [email protected] message: www.facebook.com/earlymoments - Your Early Moments Customer Care Team

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Diane fraker · 3 reviews · Verified ·

I love the books me and Lizzie like to…

I love the books me and Lizzie like to read them

Reply from Early Moments2022-04-28

Hi Diane, We are thrilled you and Lizzie are enjoying reading these books together. Thank you for collecting with us! -Your Early Moments Customer Care Team

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