Eat Clean is here to offer healthy meal delivery services. Providing fresh and well-balanced meals to Florida, New York, and everywhere in between, our fresh meal delivery service will bring you a large variety of nutritious foods that are as delicious as any home-cooked meal. Eat Clean’s healthy meal delivery service caters to various diets, so you’ll still have control over your lifestyle and ensure you enjoy every meal. Sign up today for a more delicious and nutritious diet at only the most affordable prices!
Written by the business, not verified by us.Eat Clean (eatcleantogo.com) has a 2.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 60% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-29.
Most reviewers were unhappy with their experience overall. Consumers frequently complained about unhelpful customer service, noting extreme difficulties when attempting to reach representatives and resolve urgent billing disputes. People also reported severe delivery problems, including missing packages, late drop-offs, and orders constantly being sent to entirely incorrect addresses. Furthermore, buyers expressed deep frustration over unexpected auto-subscriptions and recurring charges. Some reviewers were happy with the food itself, pointing out that the meals were fresh, healthy, and tasted delicious. Consumers also appreciated the convenient preparation times and the wide variety of available dietary options provided.
Auto-generated from all reviews of this business. For reference only.Horrible customer service. I told them I wouldn't be home and they still said they're going to ship the meals out. Bad communication and they do not care if food goes to waste given that there are so many families right now that are in need of food. I would not recommend them, it's not worth it. Way better companies out there.
Your dinners are gourmet quality. Some dishes I like more than others, but I haven't had a bad one at all. They always arrive on time and very well packaged and protected.
Stellar! Deducted one star for cheese was missing in the “cheesey rice cauliflower”.
Great healthy food, big portions, lots of options
Creating order is very easy Shipping is fast and the container is made with high standards
Chris was friendly and helpful and resolved my issue in a very timely manner.
The food is absolutely delicious and couldn’t be any easier to serve; microwave for 2 minutes and enjoy! I appreciate that every meal is fresh (not frozen) and is so healthy! I have tried other meal plans but everything was high in sodium. Eat Clean is always within the range of healthy sodium levels. Thank you!
I was gonna try them out, but then I had some questions about the quality but when I called up to ask my questions, the woman didn't attempt to even answer my question. She just said oh well I can just cancel it. I said OK fine but they never refunded my money. The best that I could ever get from them was to spend that money through that website. If she had told me, I wasn't gonna get my money refunded I of course wouldn't have taken that route.
Scam. They force you to sign up for an account just to look at the meals. Then by signing up, they set you up for a delivery without telling you. I went onto the site just to look at the meals, decided it wasnt for me (due to dietary stuff) and left. a week later I get a box of food from them and charge on my card. I did not ask for a delivery. I did not sign up for a delivery. I was not sent an email or notification that I was signed up for a delivery. When I called they said they could not refund this bogus delivery because apparently "when you sign into the site for the first itme you automatically are signed up for a delivery no matter what" it is written in some small terms of service or somethign somewhere people wont look. Site is set up to charge people unknowingly. Be wary.
HORRIBLE!!!!!!!!!!!!!!!!!!! DO NOT ORDER FROM THEM. MULTIPLE CHICKEN MEALS CAME RAW. I TRIED TO CANCEL AND NOW THEYRE WITHOLDING MY REFUND AND ONLY APPLICABLE TOWARDS ANOTHER ORDER - TOTAL SCAM. EAT CLEAN IF YOU ARE READING THIS AND WANT ME TO REMOVE THIS REVIEW - YOU CAN CONTACT ME 2012860509.
Loser company ran by a loser guy.. mike martinez runs a credit card scam company and owes various vendors money and is involved with various law suits.. do not use this company. It’s quite literally a scam company.
First week of August I ordered 20 meals from eatclean. To be honest I didn't like that much. Thats why I stop my membership. Even I stop it they still charge me for next week. I call them for stop order and give my money back. They keep saying we are working on it but after 2 months still they didn't give it back.
First order had no notification. Tracking was not available. The day after it was delivered went online, after 6pm delivery information was finally available, which said it was delivered the day before. Have never received any email updates. The delivery was not where the delivery instructions which I wrote. They comped me the delivery. Next week delivery was made to the same location, ignoring my request to leave it in a location near my door. Still no updates or emails even after four calls to customer service. This is the third week delivery is three days late. I contacted customer service every day with them promising to deliver the next day and they would send verification email. After three calls, with promising to send email still no food and now customer service doesn't answer. Reveversing the charges on my credit card at going to buy groceries.
Of the few food delivery services I've tried (including Factor), this is, by far, the best. You have a wide selection of various diets. I've lost 15lbs last month and didn't starve doing it. Paul B. (Boston, MA)
This was my first time using a premade meal service and I was caustiously optimistic. Eat Clean has been great! The food arrives each week well packaged and each meal is clearly described with all ingredients. The heating time is minimal in the microwave and it's so convenient. I have had over 15 different meals and all of them have been really tasty. I really like that you can order the type of meals you prefer according to your dietary needs. I would not hesitate to recommend Eat Clean to anyone searching for a meal service.
Extremely bad customer service, multiple cases of missing meals, ignores picks on website and blames customer. NOT coming bad.
Their customer service dropped the call. Very unprofessional.
I was charged for two orders three days apart.This was July 3rd and 7th. I have talked to someone there 3 times and was promised refund but never got one. I had to send copy of bank statement and I did with still no results. Crooks,Scammers,Thieves and Liars!!!
If I could give zero stars I would. This is the worst food I’ve ever had. The customer service was even worse. I canceled my service and still got charged. I called customer service and the rude individual on the phone refused to cancel my subscription.
DO NOT ORDER FROM THESE THIEVES!!! .They sucker you in with a big discount on your first order. And then they've got your account number and even though you cancel the subscription they continue to charge you for that subscription. I've been fighting for over a month.They will not give my money back.They just promise they're working on it.And they are not BBB affiliated and there are many complaints through BBB about them not giving refunds.
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