Lucas was very understanding and…
Lucas was very understanding and helpful with the booking process.
About ebooktrip
Data updated- Website
- ebooktrip.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 81% (22/27)
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About this business
eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
Written by the business, not verified by us.Is ebooktrip legit?
ebooktrip (ebooktrip.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 25% give 1 star; The business has replied to 81% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
Called back
Brandons professional attitude
Brandon was very patient and very helpful. He was also very personable and had great communication skills.
Good customer service
Tiburon Rivera did a great job
I saved $$.
The schedular was very polite and patient. I wasn't. The airline hadn't accepted my initial booking, and I had to pay $60 more for the flight. Maybe that's the way the process works, but Dave (I believe was his name.) calmed me down (I don't like cheaters.) and I still got a savings of $90 compared to Priceline,
Marcus was again exceptional
Marcus was again exceptional. He took care of worries in detailed and caring ways. Thanks Marcus. I really appreciate.
Customer service and diligence to make…
Customer service and diligence to make sure the customer was satisfied making sure information was repeated back and correct etc. thanks!!!! Keep up the excellent work.
Stan miller was able to help me and…
Stan miller was able to help me and book my flight very easily He was very knowledgeable of the rules and regulations Very good communication skills
Ernesto helped me out
Ernesto helped me out. He was so kind and patient.
Mario Jarvis was a big help and he…
Mario Jarvis was a big help and he spent a lot of time with me. A most polite fellow.
It was great to find a direct flight…
It was great to find a direct flight with great times. All other sites the arrivals and departures were so early and very late. I live thus site.
About agent Marcus.
The agent Marcus was very kind and courteous, listen carefully and adhere to what I had ask him to do. He was polite in speaking as well.which all agents would be like him Thank you so much.
good service
Kind and helpful.
I like to thank the agent.
I like to thank the agent.. His name Marker he take care and help me update email ..He very patient . Thank 🌠🌠🌠🌠🌠good service.😀
My experience was scam
My experience was scam! I booked the ticket from their platform, and within 30 minutes, they called and said that the ticket pricing was no longer available, and offered to sell me a ticket at more than double the price. The funny thing was that while I was on the phone, I went back to their website, and found the same offer for the same price that they said was no longer available. Scam!
Reply from ebooktrip2024-04-23
Dear David Lee, We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service. With regards to your query in particular, the promotional fare for your route was not available for your set of dates and we would also like to inform you that the website usually takes some time to get upload with the current fare. Those special fares are always subject to availability and get sold out very fast due to which we have to offer you with the next available fare for confirmed seats which can, sometimes, be considerably higher. Still we try to offer you with best available option with the best fare for your set dates. Our goal is to ensure our customers have a positive experience, and we would like to work on a solution that can make things right for you. Please feel free to reach out to us directly through [email protected] or call us on 1-800-404-0025, so we can discuss this further and find a resolution that meets your expectations. We appreciate your understanding in this matter and hope to serve you again in the future.
Lucas gave me an uncommon customer…
Lucas gave me an uncommon customer experience and made me believe in the hard work and dedication of the Ebooktrip platform. Thank you folks! Emmarex
Tiburon Rivera was very helpful and…
Tiburon Rivera was very helpful and thorough helping me make my reservation. Thank you Tiburon! Tom
Tivor (spelling?) was extremely helpful…
Tivor (spelling?) was extremely helpful and made the booking process very easy.
Like others write
Like others write: Ebooktrip.com shows you a price. AFTER you put in all your sensitive, personal and credit card info, they will tell you that ticket is not available and you will need to pay much more. They wanted to give me a 50% up charge of ~300USD. I'm sure that is illegal and it likely is a scam as well. Avoid!
Reply from ebooktrip2024-04-17
Dear Chris, We are sorry to hear about your negative experience, and appreciate you taking the time to share your concerns. Request you to kindly share the booking ID and contact details so that one of our team members can reach out and try to resolve your concern.
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