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Food, Beverages & Tobacco

eCigs-Direct

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200 reviews

4.8200 reviews
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About eCigs-Direct

Data updated
Website
ecigs-direct.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
43% (3/7)
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About this business

eCigs-direct is the one stop superstore for great Vaping e-liquids and e-cigarettes. Top brands, Low prices & delivery, Vapouriz, Vivid, Pocket Fuel & more

Is eCigs-Direct legit?

eCigs-Direct (ecigs-direct.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 43% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

Let down badly - been a customer for years too.

Did not send the complete order but charged the full amount for all the items ordered. When challenged about this, was given the excuse that they were out of stock (even though the website seems to be live and self-updating on stock availability). Was not offered a refund of the 20-odd pounds for the items not supplied as ordered but given "store credit" for the amount. I suspect that if this went unchallenged, the lack of items supplied would never have been fulfilled. Completely unacceptable and will be taking custom elsewhere - once I get the "store credit" back. Shame really, have been a customer for years and never had any problems before.

Reply from eCigs-Direct2023-09-04

Hi John, I have contacted you directly to resolve this, please could you confirm its OK for us to call you? We have emailed but had no replies. Kind Regards, Ryan eCigs-Direct

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