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Food, Beverages & Tobacco

ecoATM

216 reviews

4.0216 reviews
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About ecoATM

Data updated
Website
ecoatm.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
216 reviews
Replies to negative
90% (35/39)
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Is ecoATM legit?

ecoATM (ecoatm.com) has a 4.0 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 72% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

P
Patricia · 4 reviews · Verified · Experienced 2026-07-30 ·

it was really easy to use I never knew…

it was really easy to use I never knew this was available I will be telling all my friends

Reply from ecoATM2026-08-04

WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!

K
Katashia Brooks · 1 review · Verified · Experienced 2026-07-27 ·

help save our planet

I felt good by recycling and in turn it helps save the planet!

Reply from ecoATM2026-08-04

Giving old devices a second life is a great way to make a positive impact. We're grateful you chose ecoATM to recycle responsibly.

M
Melissa · 2 reviews · Verified · Experienced 2026-08-03 ·

It was easy to trade in my phone at…

It was easy to trade in my phone at ecoATM. The step by step instructions were so simple and easy to follow. I got a great price and the cash was just what I wanted. I will use ecoATM in the future when I want to sell my phone.

Reply from ecoATM2026-08-04

We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day!

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customer · 1 review · Verified · Experienced 2026-07-30 ·

It was easy to follow the instructions…

It was easy to follow the instructions to sell the phone and the price was ok.

Reply from ecoATM2026-08-04

Thanks for choosing ecoATM! We’re glad to hear everything went smoothly—and even better that it paid off for you.

D
Darrius Perry · 1 review · Verified · Experienced 2026-07-28 ·

I didn’t receive money upon selling my…

I didn’t receive money upon selling my device. Money was not dispensed from machine.

Reply from ecoATM2026-08-04

Thank you for your feedback. We're sorry that you did not receive your payment after selling your device. Please know that we are aware of your case and are actively working on it. We appreciate your patience while we review the details and work toward a resolution. If you have any questions or need an update, please contact us back at [email protected], and we'll be happy to assist you.

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Simple and effective and easy

Reply from ecoATM2026-08-04

Five stars—amazing! We're so happy the kiosk made your phone-selling process quick, easy, and totally hassle-free.

9
98skichick · 4 reviews · Verified · Experienced 2026-08-04 ·

Super easy to utilize

The step by step instructions are very easy to follow at the kiosk. Kind of takes a while but just glad to be able to recycle these old phones and get a lottle cash back.

Reply from ecoATM2026-08-04

The step-by-step guidance is designed to make the process easy to follow, so it's great to hear that part worked well for you.

T
Tanya · 2 reviews · Verified · Experienced 2026-08-04 ·

The process was pretty simple

The process was pretty simple. It's great to get the extra cash or something. I was going to throw away

Reply from ecoATM2026-08-04

Turning something you no longer needed into a little extra cash is always a nice bonus. We're glad the process was simple and that ecoATM helped give new life to a device that might otherwise have been thrown away.

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Was told get 40$ got 7$ for iPhone x

Reply from ecoATM2026-08-04

Thank you for your feedback. We understand your frustration if the final offer was lower than the estimate you received. Please keep in mind that online quotes are estimates, while the final offer is determined at the kiosk after evaluating the device's actual condition and functionality. We appreciate you giving ecoATM a try and taking the time to share your experience with us.

T
Tracy Esquivel · 3 reviews · Verified · Experienced 2026-07-31 ·

Everything went great until it wouldn’t…

Everything went great until it wouldn’t take my promo code.

Reply from ecoATM2026-08-05

Thank you for your feedback. We're sorry to hear that everything went smoothly until you tried to apply your promo code. We'd like the opportunity to take a closer look at what happened and review your transaction details. Please contact us back at [email protected], so we can assist you

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Easy to use and good price for the…

Easy to use and good price for the device

Reply from ecoATM2026-08-04

We're so happy to hear that you found our service easy to use and that the price was good! We truly appreciate you taking the time to leave us a review.

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customer · 1 review · Verified · Experienced 2026-08-04 ·

It was easy to find (Walmart) and easy…

It was easy to find (Walmart) and easy to navigate the touch screen.

Reply from ecoATM2026-08-04

Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Quick

Quick, easy, done

Reply from ecoATM2026-08-04

Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Well it was really easy to use the only…

Well it was really easy to use the only issue I have is that I feel that the payout is fairly low for what they give you.

Reply from ecoATM2026-08-04

We're glad to hear the process was easy to use. While we understand you were hoping for a higher payout, offers are based on factors such as the device's model, condition, functionality, and current market demand. We appreciate you choosing ecoATM and taking the time to share your experience.

P
Patrick Obrien · 2 reviews · Verified · Experienced 2026-07-30 ·

easy peasy

easy peasy. Except they gave me all 5 dollar bills

Reply from ecoATM2026-08-04

Easy, quick, and done in no time! We appreciate you choosing ecoATM.

T
Toya Bravo · 1 review · Verified · Experienced 2026-07-31 ·

Very straight forward process!

Reply from ecoATM2026-08-05

Straightforward and hassle-free is always great to hear. Thank you for choosing ecoATM and for taking the time to share your experience with us!

D
DE · 2 reviews · Verified · Experienced 2026-07-31 ·

Definitely worth it

Easy and simple. Even had extra charges to connect your phone. I just didn't like being in such a public place getting cash with people constantly walking behind me. Other than very good experience. I actually got more $$$ than the locked in price and that was awesome!!! I wish it was closer locations than having to drive 1hr but it was well worth it

Reply from ecoATM2026-08-05

Thank you for your feedback! We appreciate you choosing ecoATM and are happy to hear you had a positive experience.

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Slow

Slow. They low ball good stuff and pay a few bucks for garbage. At least I got rid of a drawer full.

Reply from ecoATM2026-08-03

Our offers are competitve with other buyback services, plus we accept way more device types. And while online sites keep you waiting (up to 45 days!), ecoATM gives you an on-the-spot quote and instant cash.

S
Susie Redinger · 2 reviews · Verified · Experienced 2026-07-29 ·

It was extremely easy to follow…

It was extremely easy to follow direction and receive my cash. I would do it again should I have another cell phone in the future that I want to sell.

Reply from ecoATM2026-08-03

Five stars—amazing! We're so happy the kiosk made your phone-selling process quick, easy, and totally hassle-free.

D
Derrick · 1 review · Verified · Experienced 2026-08-03 ·

Be mindful of prompts when selling

Came up on the screen saying one amount, clicked to accept that amount, then the machine paid out a lesser amount. Cust service said I didn't enter a code, but it was already showing the code on the screen. Refused to make it right, so I will never use EcoATM ever again. Was going to sell my wifes phone also, but when that happened wasn't going to risk it. Selling to a different company for almost double the amount of money than Eco. Good luck if you use Eco.

Reply from ecoATM2026-08-04

Thank you for sharing your feedback. We're sorry to hear about your experience and would really like the opportunity to better understand what happened. Please contact us back at [email protected], so we can assist you and take a closer look at your transaction.