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Food, Beverages & Tobacco

ecoATM

216 reviews

4.0216 reviews
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About ecoATM

Data updated
Website
ecoatm.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
216 reviews
Replies to negative
90% (35/39)
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Is ecoATM legit?

ecoATM (ecoatm.com) has a 4.0 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 72% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-07-29 ·

Good it’s a pleasant experience

Reply from ecoATM2026-08-06

Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

Easy and straightforward

Reply from ecoATM2026-08-06

We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day!

B
Barbara Conway Paquin · 5 reviews · Verified · Experienced 2026-08-06 ·

Easy to use

Easy to use, very nice service

Reply from ecoATM2026-08-06

Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.

D
Dina Michaud · 1 review · Verified · Experienced 2026-08-04 ·

I live the idea that I can sell my…

I live the idea that I can sell my iPhone without having issues and having extra cash

Reply from ecoATM2026-08-05

Being able to sell your iPhone without the hassle of finding a buyer and walk away with a little extra cash is exactly what many customers enjoy about ecoATM. Thanks for choosing ecoATM and for sharing your experience with us!

C
CW · 3 reviews · Verified · Experienced 2026-08-04 ·

ecoATM Was Easy!

ecoATM was Easy! This was my first time and the machine walked me through a few simply prompts to get my phone deposited inside. And it was free! It really feels great to know I am helping to reduce e-waste on our beautiful planet Earth!

Reply from ecoATM2026-08-05

Helping reduce e-waste while keeping the process simple is exactly what ecoATM is all about. We're delighted that your first experience was so easy and that the kiosk guided you through every step.

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

Easy to use and thank you

Reply from ecoATM2026-08-05

Thank you for your feedback! We appreciate your support and are glad you found the process easy to use. Thanks for choosing ecoATM!

J
JT · 1 review · Verified · Experienced 2026-08-04 ·

I thought I would have gotten more than…

I thought I would have gotten more than $3 per phone

Reply from ecoATM2026-08-05

Thanks for reaching out! We apologize if the offer wasn’t what you were hoping for. Our team bases every quote on the model, the internal and external condition, and the current market value of the device to stay as fair as possible. We truly appreciate your understanding.

J
Jose Ojeda Lemus · 1 review · Verified · Experienced 2026-08-04 ·

Robbery!!!!!

Robbery!!!!!! The kiosk said I could get it back and turns out I can’t

Reply from ecoATM2026-08-05

Thank you for your feedback. We're sorry to hear about your experience. If a transaction is fully completed and accepted, the transaction is considered final. However, if the transaction was not completed properly or your device was not returned due to an error, we'd like the opportunity to review what happened. Please contact us back at [email protected], so we can assist you.

C
Consumer · 1 review · Verified · Experienced 2026-08-04 ·

It told me itd give me 193 dollars on…

It told me itd give me 193 dollars on the ecoatm app and it only gave me 71 dollars once I went to sale it in person

Reply from ecoATM2026-08-05

Thank you for your feedback. Online quotes are estimates based on the information provided, while the final offer is determined at the kiosk after evaluating the device's actual condition, functionality, and other factors.

c
customer · 1 review · Verified · Experienced 2026-07-29 ·

Fast easy and reliable it really help…

Fast easy and reliable it really help me when I needed it the most and I didn't have to deal with any hassles.

Reply from ecoATM2026-08-05

Having quick access to cash without any hassle can make a real difference when you need it most. We're thrilled ecoATM was able to help.

J
Joshua Byrd · 10 reviews · Verified · Experienced 2026-07-07 ·

Great service

Reply from ecoATM2026-08-05

Excellent service is always great to hear. Thank you for choosing ecoATM.

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

The process was easy to check price and…

The process was easy to check price and evaluate phone. I had no issues at all during the sale process.

Reply from ecoATM2026-08-05

We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day!

c
customer · 1 review · Verified · Experienced 2026-08-05 ·

I had phones I did not know what to do…

I had phones I did not know what to do with- so this made it quick and easy

Reply from ecoATM2026-08-05

Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.

c
customer · 1 review · Verified · Experienced 2026-07-29 ·

User interface is very friendly

User interface is very friendly, and instructions were clear.

Reply from ecoATM2026-08-05

A user-friendly experience is exactly what we aim for. We're happy to hear the interface was easy to navigate and that the instructions made the process clear from start to finish. Thanks for choosing ecoATM!

R
Randall James · 4 reviews · Verified · Experienced 2026-08-05 ·

It was relatively easy for me to do

It was relatively easy for me to do. The whole process was smooth until the verification process. After that it took forever. (Handicapped and cannot stand long) After about 5 minutes the machine paid out my money and I feel it was a fair price I got paid for the 2 phones.

Reply from ecoATM2026-08-06

Thank you for your feedback! We're pleased to hear that the process felt easy and that you received what you felt was a fair offer for your phones.

M
Marcus Williams · 3 reviews · Verified · Experienced 2026-08-04 ·

Very cool service and easy to use

Very cool service and easy to use! Good payout!

Reply from ecoATM2026-08-05

A great offer and an easy process make for a winning combination! We're delighted to hear you enjoyed the experience and felt good about the value you received.

J
Jazzy · 3 reviews · Verified · Experienced 2026-07-11 ·

Easy to use and great value!

It was very easy to use. The machine guided me all the way to the end which is super nice. The phone value I was offered was really reasonable in my situation. So I personally chose the cash option and the machine gave me the money instantly. I definitely recommend this.

Reply from ecoATM2026-08-05

It's wonderful to hear that your first experience was such a positive one!

B
BOBBI WHITNEY · 2 reviews · Verified · Experienced 2026-07-06 ·

No locked in $$$$

When they tell you a locked in price they are liars so dont go on what the website tells you. Had a busted iPhone 12 told me locked in price was 77$ got to the machine 15$ was all it gave me that day and thats misleading information people dont need that bullspit in their lifes

Reply from ecoATM2026-08-05

Thank you for your feedback. We understand your frustration when the final offer differs from the estimate you received online. Online quotes are estimates based on the information provided, while the final offer is determined at the kiosk after evaluating the device's actual condition and functionality.

B
Betty Brown · 1 review · Verified · Experienced 2026-08-01 ·

Easy to use equipment

Easy to use equipment, however my original goal was to sell my device but it's old a won't come on which was part of the process in order to sell

Reply from ecoATM2026-08-05

Thank you for your kind feedback, we truly appreciate it.

J
James and Pat · 4 reviews · Verified · Experienced 2026-08-04 ·

It takes way too long to get paid…

It takes way too long to get the phone approved and paid for.

Reply from ecoATM2026-08-05

We understand that the process can feel a bit lengthy at times. The evaluation includes several steps to help ensure a secure transaction and an accurate offer for each device. We appreciate you taking the time to share your experience with us.