Edikted (edikted.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The package came in good condition and a few days earlier. The website and app is really easy to manage and find what you want.
Hi Thea, thank you for your review! Glad your package arrived early and in great condition, and that our site made shopping easy. - Edikted
Costumer service at amazing, they responded the same day which is awesome. Had no problems with anything
Hi Violet, thanks for sharing this! Same-day responses are something we take pride in. - Edikted
Customer service is so so amazing! They respond to emails very quickly and their assistance is so great and helpful. They are always willing to help when and where they can and it makes the process so much easier and enjoyable! Thank you Edikted!
Hi Sienna, thank you for such a thoughtful review! Making the process easier and more enjoyable for our customers means everything to us. - Edikted
Very quick shipping and website was very easy to look through and set up well!
Hi Kealey, thank you for your review! Glad you enjoyed the fast shipping and easy shopping experience. - Edikted
They have a lot of sale to make the brand affordable and cute things.
Hi Siobhan, thank you for your review! We love making trendy pieces accessible with our sales. - Edikted
I ordered this item for my daughter but I ordered the wrong size. I was also past the 30 day return time. I inquired if there was anyway to return in store to exchange. Jessica replied within an hour and offered to process the exchange. Jessica was very nice and efficient. She made this process very easy. My daughter will be thrilled and I am grateful. Thank you so much! ⭐ ⭐ ⭐ ⭐ ⭐
Hi Bill, thank you for the detailed review! Jessica will be thrilled to hear this, and we hope your daughter enjoys her new size. - Edikted
They have great clothes and are great quality
Hi Lucia, thanks for the kind words about our clothes and quality! - Edikted
Really surprisingly good I was scared to buy from them cuz of the mixed reviews but it was really fast shipping and the clothes are good quality!
Hi Marissa, thank you for taking a chance on us despite the mixed reviews! Fast shipping and good quality is what we strive to deliver every time. - Edikted
I loved it! I have been shopping from edikted for over a year now and it is the best I definitely recommend👍
Hi Emersyn, a year of shopping with us means so much, thank you for the continued support and recommendation! - Edikted
I've loved how patient they are with my process .
Hi Theone, thank you for your patience throughout the process! - Edikted
Package got lost in transit and they gave me the solutions I wanted and also made sure to fix my problem.
Hi Gzyhiaa, sorry your package got lost in transit, but thank you for giving us the chance to make it right. - Edikted
Extremely good and it was very understand and Eveyone was really nice
Hi Alexa, thank you for your review! Kindness and understanding go a long way, and we're proud our team showed both. - Edikted
Lovely customer service I love all the clothes highly recommend
Hi Lilly, thank you for the recommendation and for loving the clothes! - Edikted
This clothing quality is so good. After my mom bought me 2 sweatshirts and a pair of shorts I knew this brand was good. I usually have a problem with clothing shrinking but this brand has never done that before. And it only took about 5 days to come in the mail.
Hi Kylie, thank you for the detailed feedback! No shrinking and a 5-day delivery is exactly what we like to hear. - Edikted
Hi Jordyn, thanks for letting us know we could help sort out your order! - Edikted
One of the best experiences I’ve had so far with retail customer support. Emma was quick to respond, & resolved my issue in no time.
Hi Rutika, thank you for the kind words, we'll be sure to pass this along to Emma! - Edikted
Not happy with the quality of the dress , website states £5 return fee however got charged £6.75 . The dress was faulty the seams did sit right when trying on it felt like the dress was twisting , if something is faulty I don't believe I should be paying to return it . I've since deleted the app and will not be risking purchasing again.
Hi Fiona, we're sorry to hear about the faulty dress and the confusion around the return fee, this isn't the standard we hold ourselves to. Please reach out to our support team directly so we can sort this out for you. - Edikted
Some of the quickest customer service responses I have received. I was given thorough assistance with an order issue and it was resolved in less than one hour over emails! Everything else I received has been great.
Hi Lauren, thank you for the thorough review! An hour turnaround on an order issue is exactly the kind of service we're proud of. - Edikted
When I had a problem with my order I emailed edikted and they listened to what I said and took action immediately without making me go through a long process of forms or anything which I really appreciated. It was quick and easy and I’m happy with the outcome.
Hi Gwen, thank you for sharing this! Taking action quickly without unnecessary hoops is exactly how we want things to work. - Edikted
They were so nice and responded very quickly!!
Hi Jo, thank you for the kind words! - Edikted
102 reviews matching