Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Written by the business, not verified by us.Editorialist (editorialist.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the helpful, responsive attitude of the staff during interactions. Consumers also appreciate successfully finding hard-to-search items online and securing great prices on their favorite brand products. However, some customers also noted receiving completely incorrect items in their packages or experiencing frustrating issues when attempting returns. A few reviewers additionally mentioned that certain apparel items ran noticeably smaller than expected according to the size guide. Others experienced occasional delays with shipping updates or a lack of communication when placing their online orders.
Auto-generated from all reviews of this business. For reference only.Fastest resolution I have ever experienced from a customer service email - exceptional. Thank you!
Hi Erin, we’re thrilled to hear that you had such a positive experience with our customer service and that we were able to resolve your concern quickly. Your kind words mean so much to our team. We truly appreciate your support and look forward to assisting you again in the future!
Great customer service. Very collaborative and fast in communication! Highly recommend!
Hi Jan, we’re thrilled to hear you had a great experience with our customer service. We truly appreciate your recommendation and support!
Item received on time and as advertised!!
Hi Dion! We’re delighted that everything arrived promptly and met your expectations! Thank you for your wonderful feedback, and we hope to see you again soon!
Hi Angelina! Thank you so much for your feedback! We're thrilled to hear that your delivery went smoothly and arrived right on time. Enjoy your order, and we look forward to serving you again soon!
Wonderful experience, finding a pair of jeans that were impossible to find anywhere else.
Hi Tarrika! Thank you for your wonderful feedback! We’re so happy we could help you find that special pair of jeans. We hope to welcome you back again soon!
Shipped quickly packed beautifully priced without a tariff charge
Hi Rosemarie! Thank you for sharing your experience! We’re delighted that everything arrived promptly and beautifully presented, with no unexpected tariff fees. We truly appreciate your support and hope to welcome you back again soon!
The delivery was quick and the product is perfect
Hi Irene! Thank you for your wonderful feedback! We’re delighted that everything exceeded your expectations and truly appreciate you sharing your experience with us. We hope to see you again soon!
I was able to easily cancel an order I had placed that would not arrive in time for when I needed it.
Hi Hannah! We’re delighted that the cancellation process was smooth and straightforward. Thank you for sharing your experience, and we hope to have the opportunity to serve you again in the future!
Beautiful and sexy earrings! Exceptional quality
Hi Carina! Thank you for taking the time to leave us a review! We're delighted to know you find the earrings so stunning and high-quality. We hope to welcome you back soon!
Genevieve was knowledgeable and adhered to my concerns in a professional and timely manner via emails. 👏
Hi Gail! Thank you for taking the time to leave us a review. We are proud to have team members like Genevieve who are dedicated to addressing customer concerns promptly and professionally. We look forward to serving you again!
Shoes came perfect and before schedule time! Price better than Amazon and Zappos.
Hi Monica! Thanks for your feedback! We’re delighted to hear your order arrived early, in perfect shape, and at a great price. We appreciate your support and hope to see you back again soon!
Hi Diane! Thank you for your wonderful feedback! We’re delighted to hear that everything worked out so well. We truly appreciate your support and hope to see you again soon!
It was a little confusing because at first I got an email saying my order couldn’t be fulfilled. Then I got one saying that if it could be I would be updated. And finally a confirmation that it could be. Not sure what changed between the initial order through the end but grateful I was able to get what I wanted!
Hi Jessica! Thank you for sharing your experience. We apologize for the initial confusion and truly appreciate your patience throughout the process. We’re delighted that everything worked out and that you were able to receive the item you wanted. Thank you for your support!
Easy ordering, reliable and accurate delivery timing and just an overall easy process. Also very reasonable price on my item.
Hi John! Thank you for your wonderful feedback! We’re delighted to hear that you had such a smooth experience and found great value in your purchase. We truly appreciate your support and look forward to serving you again!
I’ve only made it out of the house once since they arrived, but they’re perfect! Thank you 🙏
Hi Anna! Thank you for your wonderful feedback! We’re so happy to hear they’re a perfect fit and hope you enjoy them every time you wear them. We hope to see you again soon!
This was the first time I purchased fromEditorialist and I had to return the dress. Customer service was fast and easy!! I got a response back within seconds and they took care of everything! I will definitely use them again!!!!!!!
Hi Kathy! Thank you for choosing Editorialist! We’re delighted to hear that your return was handled smoothly and that our team could make the process easy for you. We truly appreciate your trust and look forward to welcoming you back!
Jovelle in Customer Service was so helpful! She was able to update my order when I chose the wrong size. Quick and easy! So awesome!
Hi Linda, we’re delighted to hear that Jovelle was able to assist you with your order. We truly appreciate your kind words and support!
Exactly like the pictures
Hi Emily, we truly appreciate your support and are so happy you’re pleased with your purchase!
Hi Corrine, we truly appreciate your support and are so glad you had a positive experience with us.
Rare item found at a great price...in MY SIZE!
Hi Russell! Thank you for sharing your experience! We’re thrilled you found the perfect piece in your size and at such a great value. We hope you enjoy your new find!
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