English Tea Store (englishteastore.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 41% of negative reviews; 45 of them were added in the last 12 months. Last updated 2026-08-10.
Everything was as advertised and arrived in good time and good shape. Thank you
Thank you for your review! We are pleased to hear that your order arrived in a timely manner. Your feedback is important to us, and we are glad to know that we met your expectations.
Great selection of products, good tea, and good prices
Thank you for your thoughtful review! We are thrilled to hear that you are enjoying our variety of goods. Your feedback is invaluable to us and encourages us to keep providing the best products for our customers.
I love the English goodies that are hard to find in the US stores. Everything arrived on time and in perfect condition!
Thank you for your thoughtful review! We are thrilled to hear that you are enjoying our variety of goods. Your feedback is invaluable to us and encourages us to keep providing the best products for our customers.
I find it very hard to get DECAF tea that tastes good. I have found your English Breakfast decaf to be the best I've ever had. Unfortunately its next to impossible to find in stores in my area, I live in Connecticut. That said, I'm so glad I've can purchase online from you instead of Amazon, which I've decided to eliminate from my life.
Thank you for your review! We are pleased to hear that you are enjoying our tea and that you found our store. Your feedback means a lot to us, and we are thrilled to know that our products have met your expectations.
Very good and products arrived in tact, despite their fragility.
Wonderful selection and quick delivery. The mini jam and clotted cream were bug hits!
The shipment came quickly. Packaged well. No damages. Your Raspberry Curd and clotted cream are out of this world. The Teas are amazing. I will be ordering again from your company. Keep up the good work. Many thanks.
Love my favorite product and it is delivered on a timely basis.
Very good tea. Came fairly quick. Love this brand and my local store doesn't always carry it in Stockton. Thank you for a great product.
Timely arrival and great Price! The variety is stunning and I actually see the difference between tea in America vs. Abroad. Highly recommend!
Great quality teas and accessories. I received a broken teapot, and it was immediately replaced. Excellent Customer Service
They answer calls and really try to fix problems. I like doing business with them. My orders+ Come when they say they will.
I love the tea and Irish cookies. I also appreciated the help I received, making sure my new address was correct for delivery.
I have been buying for years. English Tea Store offers consistently great service. They have a wonderful variety of teas and other products that are hard to get. They are MY special place.
I love cadbury eggs but I can't have the US kind because I can't have high fructose corn syrup (hfcs). Hershey's owns the rights to the cadbury recipe in the US and puts too much HFCS in there for me to have. The British Cadburys have milk and regular sugar. Thank you for carrying them.
Many items out of stock for an extended period of time.
Dear Belinda Cross, we apologize that the item you are looking for is out of stock or currently backordered. We understand that this is very frustrating. Please contact our Customer Service Department at [email protected] and they can supply you with an in-stock date or suggest a substitute item. We are diligently trying to keep items in stock during this rough period of supply chain issues, and we thank you for your patience. Your feedback and comments help us to do better.
Great products! Great Customer Service!
This was a replacement order due to my first purchase of charcoal crackers arrive broken. I am very appreciative that you took the time to replace my order va giving me a credit. Full scale customer service is an Art, and rare these days, you nailed it! Much gratitude, Wendy Finch
201 reviews matching