Lovely company
Lovely company! All the pieces are amazing quality and are great for gifts! Fast shipping and easy delivery. The jewels and pearls in the products feel secure as well and wont fall out.
About En Route Jewelry
Data updated- Website
- enroutejewelry.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 86% (6/7)
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Is En Route Jewelry legit?
En Route Jewelry (enroutejewelry.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the jewelry is stunning, highly unique, and maintains its brilliant shine without tarnishing over time. Buyers also appreciate the exceptionally fast delivery service and adorable packaging that truly makes unboxing a delightful experience. Many shoppers highlight the impressive affordability of these gorgeous pieces, noting they offer fantastic value. However, some reviewers were not happy with product durability, reporting that certain items felt cheap, broke easily, or quickly lost their gold coating. A few consumers also mentioned encountering frustrating challenges regarding return shipping fees and unexpected delivery delays on specific orders.
Auto-generated from all reviews of this business. For reference only.What people say
Delivery incredibly fast
Delivery incredibly fast, and quality amazing for the price! I’m in love with these pieces!! I’m definitely buying again!
I love everything I have received
I love everything I have received. Good quality.
I will be buying from here again!
The products here are so unique that are not only statement pieces, but every day wear! shipping was quick and every product looked very high-end!
Very durable
I've had their jewelery for years and they still look like they did day 1. Fully recommend.
Love it
Pretty fast delivery plus I’ve been wearing the ring a bought for a well while working, washing my hands and everything, and it still hadn’t tarnished!
**Do not order from this company!**
**Do not order from this company!** Customer service has been extremely disappointing. I placed two separate orders—one included a pre-order item, so I understood that would take longer to ship. However, my other order contained only in-stock items and should have been shipped without delay. After contacting customer support multiple times, I received very little help. They eventually offered a gift card and stated that they could ship the non-preorder items first, but they never followed through. Since then, they have stopped responding altogether. At this point, I simply want to cancel both orders and receive a refund, but I can't get a response from anyone. The non-preorder order should have been shipped from the start instead of being held up unnecessarily. Very poor communication and customer service. I would not recommend ordering from them.
Reply from En Route Jewelry2026-06-23
Hi, we're sorry for the frustration this caused, and we appreciate you taking the time to share the feedback. To clarify where your orders stand: the pre-order item was cancelled and refunded, and the in-stock order was recreated and prioritized for shipment. Our team had been working to resolve this from the time we received your first email, but our follow-up was slower and less clear than it should have been, and we understand why that was frustrating. We've shared your experience with the team and are reviewing how we handle communication on cases like this. If anything remains unresolved, please email [email protected] and we'll address it directly.
The products I ordered surpassed my…
The products I ordered surpassed my expectations and the customer service was awesome!
Good quality
I bought a couple rings from en route a year ago and they have yet to tarnish! Designs are super cute and all the jewelry I’ve gotten from them so far have been really durable.
Loved my jewelry
Loved my jewelry! Great quality and adds a great finishing touch to every outfit. I plan to get more from here in the future!
Variety and quality!!!
I’ve recently just started building myself a timeless jewelry capsule and I’m pleased to say, en route really meets those expectations when it comes to quality and affordable pieces. Though the materials will eventually rust a little, in my opinion, it’s very worth the purchase plus the variety!! Super satisfied with all my purchase and can’t wait for the next line.
Amazing!
The pieces are amazing quality and don’t tarnish, love the packaging and came so fast!
I highly recommend En Route
I highly recommend En Route! I ordered a pair of earrings from them and I absolutely love them. They look stunning in person, are very well made, and the quality is excellent. My order also arrived much faster than expected, which was a great bonus. Overall, a fantastic shopping experience. I will definitely be ordering from them again!
En Route website is easy to navigate…
En Route website is easy to navigate and narrow down for your specific interests. Super wide catalog an so far each item has been reliably great quality.Shipping didn’t take long and I got regular updates.
Super cute jewelry
Super cute jewelry, and extremely fast shipping.
Awesome quality for affordable prices
Awesome quality for affordable prices! I wear the gold heart necklace on the daily and it has yet to fade. Initially received that as a present but I'm now purchasing my own as well!
Absolutely love this necklace
Absolutely love this necklace! The quality is amazing, it looks even more beautiful in person, and it feels very well made. It's the perfect size, comfortable to wear, and goes with everything. I've already received several compliments on it. Definitely exceeded my expectations and I would highly recommend it!
I stumbled on this company after seeing…
I stumbled on this company after seeing a necklace on someone else and asking where they got it. The pieces are beautiful and high-quality especially for the price. Communication and shipping from the company is also excellent. Never had any issues to date.
Everything is so cute
Everything is so cute, dazzling, has so much whimsy. I adore a good accessory and these do not disappoint!
A Vintage Feel with a Modern Twist
I’m always on the hunt for a new place to get quality and unique jewelry pieces, so ordering from En Route was a no brainer for me. I ordered the Whimsical Necklace and the Water Drop Necklace and was so impressed that I ordered my sister some of the Birth Stone Earrings for her birthday. (Out of all the gifts I got her those stole the show!) I’ve since gone back for the Midday Ring. Each piece is easy to stack with my other jewelry pieces, but they tend to steal the show no matter how they are layered. They have such a unique style that I haven’t found with other brands. En Route pieces feel like they are paying homage to vintage styles while also looking towards the future. I haven’t had any tarnishing issues with my non-waterproof pieces, but I’m very careful to dry and store them correctly when I’m done wearing them. I have a weekly urge to buy out the entire store, but I restrain myself (barely.) I love the amount of silver options! I have a hard time finding unique silver pieces. All in all, En Route is a reliable company with quality products. They also have a DETAILED page on their ethics that is very thorough. It doesn’t feel like your standard greenwashing. The only way they could get better is if I knew the company also supported an important cause, ie, supporting Palestinians, queer youths (Trevor Project), funding women’s rights organizations, etc. Plus, great shipping and great customer service!
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