About Epay
Data updated- Website
- epay.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 100% (38/38)
About this business
Epay, is a secure, fast, and low-cost global payment solution provider. Established and headquartered in Hong Kong in 2014, Epay has branch offices in China, the USA, the United Kingdom, Europe, and Samoa, and obtained MSO, MSB, and PCI security certifications in the early years. Epay focuses on providing comprehensive financial services such as online deposit and withdrawal services, online payment, currency exchange, and global remittance. Epay has a total of 1000,000 global users and more than 200 cooperative banks and financial institutions, connecting with all major financial regions of the world. Epay leads financial services with "technological innovation", and is committed to becoming the most popular payment system in the world. Epay wishes to build a cross-border payment clearing center, link with the global payment channels and merchants, and lead the global payment innovation development.
Written by the business, not verified by us.Is Epay legit?
Epay (epay.com) has a 3.1 out of 5 rating on OK.one, based on 84 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 45% give 1 star; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Very kind live support they help me…
Very kind live support they help me alot and approaching good easy and understand to use the epay..❤️❤️❤️
Epay has been simple and easy to use
Epay is simple to register and get verified. My Epay account was been successfully verified the day I submitted it. The next time, I made a trial order to send money to Bangladesh, and the payment was received within 1 hour. I was satisfied with Epay service.
Epay is great, but a little suggestion about the fee changes
My experience has been great on Epay, just I gave it 4 stars due to the fees they charge because it sometimes changes. But they don't remind the customer in a proper way. I feel Epay could improve in reminding customers about the fee changes in a more effective manner.
Thank you for your support. We will strive to improve based on the suggestions you provided. Best regards,Epay Customer Service Team
Best payment gateway for live streaming platforms
With support for over 80 currencies, Epay offers an extensive range of options for streamers to withdraw their earnings. By utilizing the Epay payment gateway, streamers can enjoy faster and more cost-effective transfers to their local bank accounts. This seamless process not only saves time but also reduces unnecessary expenses, making Epay the go-to solution for efficient and affordable currency payout.
My experience was excellent with Epay service
Epay really makes it easy to get paid and pay others with flexibility. Not only for small in size businesses but big businesses as well. Epay provides a diversity of payment options and currencies enabling users to practically receive money from anywhere in the world. The customer service is the best I have ever seen, I reached a customer service team member called Sammi, and whenever I have questions, I can get my questions answered right away.
Epay has competitive exchange rate, but...
I compared several payment company but I picked Epay because of the competitive exchange rate. But one small suggestion for Epay. Could you please make your APP more easy to use?
Thank you for your support. We will strive to improve based on the suggestions you provided. Best regards,Epay Customer Service Team
Fast and perfect payment!
Best platform for Korean business
As a B2B seller engaging in business with South Korean customers, I have successfully addressed the challenge of collecting Korean won by utilizing Epay's local Korean account service. This solution has not only boosted my customers' confidence in me but also streamlined the payment process by reducing the number of transactions. Additionally, Epay has saved me both time and expenses associated with opening a South Korean bank account. Thanks to the convenience and benefits offered by Epay, I have been able to strengthen my business relationships and increase efficiency in cross-border transactions with South Korea.
scammer!!
scammer!!! be careful, basically they just take your money and in a savage way!!!
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team
Warning, Epay is a Scam
Warning! Epay is a scam. My better half transferred her earnings from Poppo Live to epay to transfer on to her bank. The funds went to epay and she was unable to transfer, being asked to prove her ID again, she had already proved ID with the scam epay. Epay did not answer queries, no reply. Then her next log in and the funds were gone, 0 balance. Imagine how she felt after all her work on Poppo Live. Do not use epay, it is a scam
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team
The are scammers, you won’t receive your deposit
FAKE AND SCAMMING SHOULD BE BANNED
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team
Worse customer Service Ever.Do not have…
Worse customer Service Ever.Do not have any knowledge. Call them many times but not solve problem.I don't know how it works.
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team
fast remittance and excellent service
I'm working abroad and I use Epay to remit money to my family. I've been using Epay for almost two years and I'm glad that they have more and more currencies options, which can be very helpful for people working aborad just like me. The process is easy and the service fee is reasonable. Plus, their service is excellent. The manager responsible for my account is extremely helpful. Keep it up, Epay! Don't let me down!
I believe that their products have been…
I believe that their products have been adjusted and improved. I submitted the documents on 6th, and the certification was passed on the 7th. I am remitting money back to Hong Kong from the United States. Objectively speaking, this is a good app at this stage. The fee is cheap and the remittance arrives quickly.
Very confusing
I have been trying to access my account. The security question was where do I work and what's my telephone number. I answered both questions and was informed I was incorrect. I think I know my number and place of work. Laughable
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team
Attitude towards customers is bad
Attitude towards customers is bad, for 3 weeks they asked for documents, then a photo and then they sent a refusal
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team
Mainly used for scams
Mainly used for scams. Not trustworthy.
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team
Be careful with this place.Unfortunately
Unfortunately, this is a terrible place. A week passed with the certificates. But it's not over yet I sent him all the certificates they asked for. It was approved. But it's not actually ready. Minimum payout is $1000 until verifications are completed. But they are ready. So why is this? When making a transfer, they theoretically send an email containing the approval code. I didn't even get it at first. The liver came the next day, but by the time it got here it had expired. What kind of administration is this? I'm even lucky that I sent a small amount at first. I don't think they will return it. If so, I'll correct it.
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team
Epay is definitely scam loosing money…
Epay is definitely scam loosing money there and nobody in support i m loosing 23$ there
Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at [email protected] with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. Best regards, Epay Customer Service Team

