Everything 5 stars
The keyboard is amazing, the packaging was also so luxe. Shipping was quick and lots of emails to update me on its whereabouts. No issues whatsoever, everything 5-stars.
About Epomaker
Data updated- Website
- epomaker.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 51 reviews
- Replies to negative
- 46% (13/28)
Do you own Epomaker? Claim this profile for free and start replying to reviews.
About this business
Epomaker is short for Epoch of Makers. We are committed to providing feature-packed keyboards with affordable pricing that ships worldwide. Our goals for our keyboards are three things: customizability, affordability, and high standards.
Written by the business, not verified by us.Is Epomaker legit?
Epomaker (epomaker.com) has a 4.0 out of 5 rating on OK.one, based on 129 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the stunning design, premium build quality, and amazing typing sound that make using these keyboards a true joy for daily work and gaming. Consumers also appreciate the fast delivery times to various regions and how helpful the support team is when answering questions about product availability. Some reviewers were not happy with the software support, noting that broken drivers or missing features made customization difficult. A few other people also felt that certain components broke down after a few months of use, alongside occasional slow shipping experiences.
Auto-generated from all reviews of this business. For reference only.What people say
Absolutely love our keyboards
Absolutely love our keyboards! The minimal design is the best.
Order hasn't arrived
Order hasn't arrived. I bought a keyboard and the tracking information says it was delivered, however I haven't received anything, all epomaker says is to contact USPS, I have no proof of the keyboard not arriving therefore I can't do anything, I asked for a refund or ideally a replacement and all they did was send me a survey to rate my experience. Not the first time I have heard that orders through the main website get lost and never arrive.
Shipping process took forever even I…
Shipping process took forever even I paid for express shipping fees
If I could do zero I would
If I could do zero I would. They are scammers. My keyboard never arrived. It’s been a month and on the order form it says it’s damaged And being sent back.
These people are scammers
These people are scammers. Keyboard arrived damaged and customer service is acting like I broke it myself. Freya from customer service is literally useless. Do not waste your money here.
HORRIBLE SERVICE AND USELESS
Same as person below me, keyboard sent to their address instead of mine and claim it's my fault. Freya in customer service is useless and no help. I did her job for her to track my package but is that my job? NO. They seriously are lacking and I would look elsewhere for keyboard
Stay away
Stay away - horrible experience with this merchant. Placed an order with the wrong address by mistake. After contacting the company they told me to try to fix the address with the USPS. By the time I was able to contact the USPS, the item was already being returned to the seller. I would be happy to pay a reasonable fee to have the item reshipped since the incorrect address was my fault. However, they said my item was going to be DESTROYED instead of returned to them. Does it make any sense? An item worth almost $200 being destroyed? To add insult to injury they offered to reship the item at 50% of the original price. Note that they do not mention the need to destroy your order anywhere on their Warranty & Return Policy page. They should have better customer care policies and they should disclose that their entire operation is run from China without any support in the US. So here you have, deal with this merchant at your own peril!
Great customer service
Accidentally put the wrong address on my order, contacted them via messenger to see if it can be resolved, got back to me and had it all changed all within 5 min, great customer service and a nice online store.
ATTACK SHARK
Keychron
Aulakeyboard
ATK Gaming Gear
Aulagaming
nuphy.com
SAGUARO
OutIn