Equirelief (equirelief.com) has a 2.4 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Animals & Pets and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
B
Bonnie · 1 review · Experienced 2026-04-02 ·
★★★★★
If I could give this company 0 stars!
If I could give this company 0 stars I would! My fiancé ordered this for my animal chiropractic business over 2 months ago. They mentioned having issues with the delivery and getting people refunds. I sent a message about how this was unacceptable and he needed to be refunded immediately. They stated they were working on the matter this was 5/18, over a month later we still haven’t received a refund or a device. I would NOT waste your money on this company! You can get these type of machines on Amazon and people say they are better! Don’t even waste your time! I’m so angry and I don’t know if we will EVER see our money back!
Urgent: Refund still not received for order ER10901F
Hello
I am following up on my refund for order ER10901F.
I have already provided my PayPal email address, but I have still not received confirmation that the refund has been processed.
Since the shipment issue remains unresolved, I expect the refund to be completed without further delay.
Please confirm today when the refund has been processed.
Best regards,
Kristine Krænge, Denmark
L
Lisa R · 2 reviews · Verified · Experienced 2026-03-26 ·
★★★★★
Worth it!!! Very happy customer!
Purchased from Amazon! Quick delivery & great product! Love! So do my horses & dogs!
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Not to be displayed · 1 review · Verified · Experienced 2026-04-10 ·
★★★★★
We are still waiting for our product or…
We are still waiting for our product or a refund please, going back to 10/4
T
The · 2 reviews · Verified · Experienced 2026-03-26 ·
★★★★★
Never arrived
Never arrived. Never responded when I asked about it. Do not order from this company.
DO NOT BUY - I ordered my equirelief in late Dec 25 and after waiting until late January sent them an email to ask where it was, apparently there was difficulties with delivery, but i would get it soon. I then sent another email to ask where my product receivedas they then sent me an email to say I could have a refund or I could take 2 other options, I chose I of the options which was supposed to be sent out on the 3rd March by March 21st I asked for a refund, apparently that was sent on the 27th March and I have still not recieved it.
Well folks I emailed them yesterday and this morning I got a response promising to refund my money and that it was a delivery issue. I decided to respond immediately to advise that I had purchased two items AND GUESS WHAT - the reply kept bouncing back. So forwarded it to their Contact addresss AND GUESS WHAT it kept bouncing back. They are a SCAM so please, everyone, don't buy anything from them and beware of them changing their name.
Never received the item. Contacted the company twice after 2 months . They kept saying it was a supply shipping issue. Third month I received a refund for the price of the Equirelief.
Never showed up after 3 months. I had to have my credit card deny payment. They never credited me when after 9 weeks after cancellation I hadn't received the credit. Poor customer service. 😩
E
Eric L Duarte · 1 review · Verified · Experienced 2026-02-10 ·
I placed my order January 4th. March 12th I contacted them. They said they are having a shipping issue and they will refund me. They said the refund went through March 15th. It’s now March 30th and the refund hasn’t shown up yet on my cc statement.
Equirelief offers effective wellness products with quality ingredients, reliable results, fast delivery, and helpful customer support for a positive experience.
J
Jennifer Van Hagen · 1 review · Verified · Experienced 2026-02-09 ·
★★★★★
Never received product after 2 months nor have I received requested refund. Placed order January 10th, 2026. February 10th company said it was shipping
Never received product after 2 months. Requested refund. Was told it would occur in 3 to 7 business days. This has not happened. Escalating to reporting to credit card and FTC. Very disappointed.
