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ERIK'S Bike - Board - Ski

65 reviews

4.765 reviews
Write a review

About ERIK'S Bike - Board - Ski

Data updated
Website
eriksbikeshop.com
Category
Sports
Location
United States · Minneapolis, MN
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
100% (2/2)
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Is ERIK'S Bike - Board - Ski legit?

ERIK'S Bike - Board - Ski (eriksbikeshop.com) has a 4.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Mark Toles美国 · 7 reviews · Verified · Experienced 2026-04-03 ·

Good prices

Good prices. Fast shipping. Easy exchange process

T
Todd美国 · 1 review · Verified · Experienced 2026-04-05 ·

Good communication

Had a misunderstanding about a discount. They were great and helped work it out. Got my skis at a great price. Definitely recommend

C
Carlos 美国 · 3 reviews · Verified · Experienced 2026-02-28 ·

Customer service responds quickly. Floor Model.

Customer service responds quickly. Nice website and large variety of products. Bought a "new" bicycle, but they did not disclose it was a floor model. Pre purchase I asked if this was a new bike and not a floor model and they said yes. Bike arrived and it clearly looked like it had been used. It had multiple cosmetic issues especially on the handle bar and some scuffs on tire walls, rims. After communicating my dissatisfaction they did acknowledge it had been used multiple times for customers rides to try, which explained the dirty tires. I was not happy and politely asked for a partial refund to my card but the best they could do was store credit of a decent amount after I protested enough. I would have never bought a bicycle online, but the model I was specifically looking for was only available on this site and I trusted it would be a super easy experience.

Reply from ERIK'S Bike - Board - Ski2026-04-04

Hi Carlos, thanks for the review. We’re sorry to hear about this. All of our bikes are for sale on our retail sales floor and may be test ridden by potential customers as well as handled in transit or while being prepped for shipping. We do thoroughly inspect, tune, and clean bikes prior to shipment so we are disappointed to learn about the cosmetic blemishes and dirt on the tires with your bike. This is not up to our standards for bike delivery. Due to this, we did offer a pre-paid return label and a full refund if you didn’t want to keep the bike, or a gift card for future purchases if you chose to keep the item. We do hope you enjoy the bike and please don’t hesitate to reach out for any additional support we can offer. Thanks!

B
Bob美国 · 1 review · Verified · Experienced 2026-03-22 ·

Crushing bike price

Crushing bike price, I ordered wrong size bike, called support and they got me set straight immediately, phenomenal customer service!

C
Chris美国 · 2 reviews · Verified · Experienced 2026-03-29 ·

Responsive

Quick shipping. Quick turnaround on size exchange with no hassle. Thanks, guys.

E
Egor美国 · 1 review · Verified · Experienced 2026-03-23 ·

Thank you so much for the great price…

Thank you so much for the great price on the snowboard and for the fast and safe delivery.

S
Steve美国 · 3 reviews · Verified · Experienced 2026-03-21 ·

Awesome transaction

Awesome transaction. Chatted online to confirm they had what I needed. They shipped it quickly. Definitely will shop with them again.

C
Christopher美国 · 1 review · Verified · Experienced 2026-03-22 ·

Nice snowboard good price

Nice snowboard good price. Fast service thank you

M
Mike美国 · 1 review · Verified · Experienced 2026-03-17 ·

Customer service was great

Customer service was great and received the bike by shipment very quick! Highly recommended. Pricing is matched and the same Nationwide after checking.

Reply from ERIK'S Bike - Board - Ski2026-03-17

Thanks, Mike! We hope you enjoy your new bike.

J
Justen美国 · 1 review · Verified · Experienced 2026-03-10 ·

Eriks business review

Quick turnaround, totally professional, understanding when having to make order adjustment

G
Glen Theilen美国 · 2 reviews · Verified · Experienced 2026-03-09 ·

Fantastic service!

The guys are always great to me. Fantastic service.

B
Ben美国 · 1 review · Verified · Experienced 2026-03-10 ·

The peeps were great

R
Richard美国 · 1 review · Verified · Experienced 2026-03-02 ·

Knowledgeable customer service…

Knowledgeable customer service representative was able to give me a great price on what I was looking for.

J
Joel美国 · 1 review · Verified · Experienced 2026-03-01 ·

Fast Shipper!

T
Tim Raines美国 · 5 reviews · Verified · Experienced 2026-03-01 ·

Quick shipping

Quick shipping, well packaged and as advertised

C
Carolyn美国 · 1 review · Verified · Experienced 2026-02-28 ·

Erik and Chuck stellar customer experience!

Erik and Chuck, the new leader at their soon to be open Fort Myers location went above and beyond helping me with an e-bike purchase. Good job Erik the Bike Man and Chuck. Love my new Aventon Pace 4.

B
Brent美国 · 1 review · Verified · Experienced 2026-02-25 ·

Great value and customer service in…

Great value and customer service in store was top notch!!!

T
The David美国 · 4 reviews · Verified · Experienced 2026-02-24 ·

All Good !

Great shipping, available online service, and good stock and prices. I am convinced.

J
Joshua D美国 · 3 reviews · Verified · Experienced 2026-02-08 ·

Great sales

Great sales, great products, fast shipping

A
Ariana美国 · 1 review · Verified · Experienced 2026-02-17 ·

10/10

Excellent variety of products and prices were great! Response time was very fast and they helped me correct an error I made. Super accommodating! I received my order in just a few days. Highly recommend!