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Shopping & Fashion

Erozul

ClaimedCollecting reviews

101 reviews

4.4101 reviews
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About Erozul

Data updated
Website
erozul.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
50 reviews
Replies to negative
100% (13/13)
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About this business

Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!

Written by the business, not verified by us.

Is Erozul legit?

Erozul (erozul.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, sturdy construction, and reliable durability of the bags and products, showing how well they suit various daily needs. Many people also appreciate the clever design features, practical functionality, and affordable prices that make everyday use extremely convenient, pleasant, and enjoyable. Though some customers experienced frustrating delivery delays, noting that their packages took a remarkably long time to actually ship and arrive at their destination. These specific reviewers felt disappointed by the exceptionally slow shipping times, contrasting sharply with the otherwise smooth purchasing process described by others.

Auto-generated from all reviews of this business. For reference only.

What people say

Great and easy purchase

Great buying experience, my lock bag was received on time and in great condition. I wish I had more use for items you sell! Thank you for making it easy and inexpensive to replace my previous secure bag which someone walked off unfortunately.

Reply from Erozul2025-10-13

Thank you for sharing your review, we're happy to hear you are enjoying your new Erozul bag! Thank you for shopping with us!

I ordered my product on September 3

I ordered my product on September 3, 2025. It’s September 15, 2025 and it still has not gotten shipped. Can somebody please call me back with an update. 2489316446. Thank you

Reply from Erozul2025-09-16

Hi Danny, Thank you for reaching out. I Just pulled up your order and it appears it may have been lost in transition by the courier, I sincerely apologize for this inconvenience. I have issued a full refund and will reach out to you via email to confirm!

Customer service is basically…

Customer service is basically unreachable the order claims there are bonus gifts and there were none. I’ve inquired numerous times and I get no response. Truly unacceptable even if their products are good no customer service means they suck.

Reply from Erozul2025-08-20

Hi Andy, Thank you for reaching out. I have personally replied to every email you sent, even assisting in applying an additional 15% discount for your purchase to match our current sale. As mentioned in the email I sent previously, we include different gifts - such as Lanyards, Mylar bags, etc. They are pre-packaged into each bag. Please double check all of the pockets on your bag and you are likely to find the gifts!

Great products, Great customer service.

These guys not only have quality products but their customer service is just as good as their products. They’re fast when it comes to response times as well as shipping. I had an unfortunate experience during the shipping process as 2/3 of my package arrived broken. I let them know and they got back to me faster than anyone else I’ve ever emailed and sent a replacement very fast.

Reply from Erozul2025-06-18

Thank you for taking the time to share your review, we stand behind our products and we are happy to assist customers when any issues arrive! We appreciate your business and hope to see you again in the future!

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