Exchange Life (exchange-life.com) has a 4.9 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
D
Dcakes · 5 reviews · Experienced 2026-07-27 ·
★★★★★
Smart concept
The company has a smart concept of having souvenirs of where you visited in one spot that can go along to the next place. I love not having to try to wear 20 tshirts and use 50 drinking glasses at once. I enjoy not being afraid the shirt will fade or shrink and the drinking glasses will break. The quality is great and the only engraving I considered was the year visited. The order process was easy, the prices were decent, and it shipped/ delivered on time. Great customer service experience as well as communicating updates.
Reply from Exchange Life2026-07-28
Hi,
We had a smile reading your comparison to the T-shirts and drinking glasses! That's exactly why we created these charms, to give travelers one place to keep all those memories without filling the house with souvenirs.
We're so glad you enjoyed the quality, found the ordering process easy, and appreciated the updates along the way. We hope your collection becomes a story you can keep adding to for years to come.
J
JERRY · 3 reviews · Experienced 2026-07-25 ·
★★★★★
Our travel flags from Exchange Life are beautiful
Our travel flags from Exchange Life are not only beautiful, but also well made and durable.
I especially like the fact that they clip on the display ring easily, and do not have to insert them on the ring.
Reply from Exchange Life2026-07-27
Hi Jerry,
We're really happy to hear you're enjoying your travel flags. We spent a lot of time designing the clip-on system because we wanted adding new destinations to be quick and hassle-free, so it's great to know that it stood out to you.
Enjoy filling your collection with many more adventures!
A
Andres Marin · 1 review · Experienced 2026-07-27 ·
★★★★★
I absolutely love my order
I absolutely love my order! The quality is amazing, and everything looks even better in person. The customer service was excellent, and they were incredibly helpful when my first package was lost. I’ve already placed another order because I’m so happy with my purchase. Highly recommended!
Reply from Exchange Life2026-07-28
Hi Andres,
We're thrilled to hear everything exceeded your expectations. Although we're sorry your first package was lost, we're so glad we could get everything sorted for you. Hearing you've already placed another order is the biggest compliment we could ask for.
We can't wait to help you keep growing your collection!
m
michael bishop · 1 review · Experienced 2026-07-26 ·
★★★★★
The products were extremely easy to…
The products were extremely easy to order and there were several opportunities for discounts. The customer service was kind, generous, attentive and supportive. They showed quick action with loss prevention and the products are high quality and super cute. I have no criticism just a curious question…..will you guys ever offer your product in copper? I really love copper. Ill also take rose gold. Just curious. 🤣🫣 😊
Reply from Exchange Life2026-07-27
Hi Michael,
We're so happy you found everything easy to order and that our team was there whenever you needed us. Hearing that you love the quality and even managed to grab a few discounts makes us smile!
And we loved your question! Copper and rose gold have both been suggested before, and we'll definitely pass your feedback along to the team. You never know what the future might bring. Thanks again for your support, and we hope you have lots of fun adding to your collection.
I absolutely love my custom flag bracelet from Exchange Life! The miniature flag charms are beautifully crafted, colorful, and surprisingly detailed despite their tiny size. Each flag represents a country that holds special meaning to me-places I've visited, my homeland, and my next year's Asian destinations on my travel bucket list (already booked! g
It feels like a
wearable travel journal—each flag representing a country that's part of my life's journey.
Reply from Exchange Life2026-07-20
Hi Minerva,
We absolutely loved reading your story. Describing your bracelet as a "wearable travel journal" couldn't be more perfect, and we're honored that it represents your homeland, your favorite memories, and even the adventures you already have planned.
Knowing that your bracelet tells the story of your life's journey is exactly why we started Exchange Life. It means so much to be trusted with something so personal. We can't wait to help you celebrate those upcoming Asian adventures with even more charms.
Great service and communications, perfect gifts for young travellers
Great service and communications from the company. I am from Australia but it does not take long for the charms to arrive. Proper postage, always accompany with some meaningful freebies (love the gift box). I honestly felt collecting the charms are great gift for young travellers. My son loves them. We start collecting the country flag charms for the places that he has been travelled to.
Reply from Exchange Life2026-07-18
Hi,
It was so lovely to read about you collecting flag charms with your son. What a special tradition to build together, and one he'll be able to look back on for years to come. We're also delighted you enjoyed the little extras, especially the gift box!
Hearing that our collections make such meaningful gifts for young travelers is incredibly rewarding. We can't wait to help your son's collection grow with every new adventure.
