Exeter Finance (exeterfinance.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-11.
The customer service was great.
We're so glad to hear that our customer service made a positive impression on you. We always strive to provide excellent support, and it's wonderful to know we succeeded.
Understanding, will listen and be honest & truthful.
We're so glad to hear that our team was understanding, listened, and was honest and truthful with you. We really appreciate you sharing this!
Thank you for your quick response in helping me ReFinance my Car Loan Isiah was really friendly and understanding
We're so glad we could assist you with your car loan. It's wonderful to hear that our team member was friendly and understanding throughout the process. Thank you for sharing your positive experience!
We appreciate your interest in our services. We're here to help guide you through the car loan process.
Jay was extremely helpful and super quick!
We're so glad to hear that our team was able to provide you with such quick and helpful service. Thanks for sharing your positive experience!
Received excellent customer care/service throughout refinancing process.
We're so glad to hear that you received excellent customer care throughout your refinancing process. It's always our goal to provide top-notch service, and we appreciate you sharing your positive experience.
The customer service representative couldn't even folly what I was saying, it was absurd
Thanks so much! No hassle, no pressure, all good is exactly the kind of experience we like to hear about.
Love to hear that! Contact us anytime for help - we're here for you.
The best and quick service
We're so glad to hear that you experienced our quick and efficient service. Providing a smooth and positive experience is always our top priority, and your feedback means a lot to us!
William was wonderful—excellent customer service, always attentive to what was needed. Thanks to his support and assistance, the process was super fast; I had everything ready and approved in just a few days. I highly recommend them—they really work magic.
That’s fantastic to hear! We're so glad that the process was super fast and that you had everything ready and approved quickly. We truly appreciate your kind words and recommendation.
Trudy was great and helped me through the entire process.
Thanks, Yvonne! Sounds like Trudy was with you every step of the way, and we love hearing she made the process easier.
Enid was right on top of everything. She let me know what I needed and supported me when I had to sign the paperwork. She was funny and a joy to talk to.
Thanks, Barb! We’re glad the process came with clear support, a few laughs, and someone who made the paperwork feel a little less painful.
The representative was very courteous and polite and helpful
We're so glad to hear that our representative was able to provide you with such a positive and helpful experience. It means a lot to know our team is making a difference.
We are so glad to hear that we made the process easy for you every step of the way. We appreciate your kind words!
EXETER FINANCE WAS PROFESSIONAL, COURTEOUS, INFORMATIVE AND COMPLETED AND APPROVED MY APPLICATION IN A TIMELY MANNER THANK YOU EXETER FINANCE.
We're so glad to hear that your application process was smooth and efficient. Thank you for sharing your positive experience!
We appreciate your feedback regarding the ease of communication on our website. We are always working to enhance our online experience for everyone.
I have not been able to set up my account or have access to anything. And my payment is almost here
We're sorry to hear about your experience, Alliana. Please call us at (800) 321-9637 so we can work this out. Or chat with us live in MyAccount.
It was great dropping the payment for the car as much as it did.
That's wonderful to hear! We're so glad we could help make your car payment more manageable. Thank you for sharing your positive experience with us.
So far I have absolutely no complaints. You made the process easy for me. I very much appreciated that.
We're so glad to hear that you had such a positive experience and found the process easy. Your satisfaction is very important to us!
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