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Money & Insurance

Exodus

ClaimedCollecting reviews

201 reviews

4.4201 reviews
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About Exodus

Data updated
Website
exodus.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
65% (17/26)
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About this business

Exodus empowers people to control their wealth. Send, receive & exchange cryptocurrency with ease on the world's leading Desktop, Mobile and Hardware wallets..

Written by the business, not verified by us.

Is Exodus legit?

Exodus (exodus.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 65% of negative reviews. Last updated 2026-09-06.

What people say

M
Marit · 3 reviews · Verified · Experienced 2026-06-27 ·

Exceptionally Good

Exceptionally thorough and caring follow-up. Patient and reassuring attitude towards me and the problem solving.

E
Exodus User · 1 review · Verified · Experienced 2026-06-21 ·

Kinda good but their swap fee is just outrageous I hate it

Fast but gas fee is too much for swap and sending out

m
michael · 2 reviews · Verified · Experienced 2026-06-24 ·

they went above and beyond

Reply from Exodus2026-06-27

Thank you for the kind words, above and beyond is what we strive for! Glad to hear the team delivered. We appreciate you taking the time to share this. 🙂💯 - AC

J
Jaoski Aris · 18 reviews · Verified · Experienced 2026-06-23 ·

Trusted platform

Trusted platform I get a fast answer and Response fir my issue. And also get Help from the Support to get everything cleared

a
andrej · 1 review · Experienced 2026-06-23 ·

Scam

Never connected anything, never did anything with the wallet, my account got drained magically, I wrote down the secret phrase on a piece of paper, they don't accept any responsibility, lost thousands... no way of getting it back apparently.

P
Paulo Santos · 65 reviews · Verified · Experienced 2026-06-14 ·

the problem was resolved

the problem was resolved, and they sent a quick reply.

C
Carsten Scholz Marcus Gerold · 15 reviews · Experienced 2026-06-20 ·

I deposited 50 $ in Exodus Wallet…

I deposited 50 $ in Exodus Wallet balance, can't withdrawal to my friend with USDC. Must deposit extra 10 $ in fees balance, can withdrawal. exodus Wallet is wrong. Must include fees. Need not pay extra.

M
M Lacomme · 1 review · Verified · Experienced 2026-05-26 ·

Web3 security and the functionality of blockchain

I need to understand why Exodus cannot follow the blockchain addresses provided to them from me, to retrieve my stolen assets through a scam email I received, and return it to me? Is this not why we use blockchain, so there will be NO more corruption???? I'm waiting for an answer please.

C
Curtis L Kuhr · 17 reviews · Verified · Experienced 2026-04-09 ·

I’ve Tried Them All—Exodus Is the Best

I’ve used Exodus longer than any other crypto wallet or exchange, and it has been the best experience I’ve had. The interface is clean, easy to understand, and makes sending, receiving, and managing crypto simple. What really stands out to me is the reliability and the variety of coins and networks that Exodus supports. I’ve tried several other platforms over the years, but I keep coming back to Exodus because it just works. The wallet gives me confidence and has made my crypto experience much more enjoyable. I highly recommend Exodus to anyone looking for a user-friendly and dependable crypto wallet. Five stars from me!

So far, not for U.S. Residents

At the start, this was excellent experience! Then, I learned that paying cards are not available for U.S. residents. Which makes this app totally useless for me. They mentioned that it was an issue they are working on, and they will let me know.. but more than a week now and still no payment cards for US residents. I am giving them 4 stars for their excellent customer service, and a 100 usd gift card for the inconvenience.

E
Exodus User · 1 review · Verified · Experienced 2026-06-16 ·

I use several self-custody wallets

I use several self-custody wallets, I use then on my PC and mobile. Exodus technical support is the only that has responded quickly, and we exchanged emails until the problem was resolved 6/16/2026 Jose A Garcia

E
Exodus User · 1 review · Verified · Experienced 2026-06-16 ·

I guess 4.9 overall

stability/robustness is firmly 5, but interface is about 4 because sometimes confusing (I mean Android app) but robustness is much more important, so 4.9

M
Melissa Bailey · 1 review · Verified · Experienced 2026-06-16 ·

I’m an older user (68)

I’m an older user (68), this app and its support have made the journey less intimidating. Thank you.

E
Exodus User · 1 review · Verified · Experienced 2026-06-16 ·

Knowledgeable

Knowledgeable, caring people. Blown away by their committed service!

C
Colin · 7 reviews · Verified · Experienced 2026-06-11 ·

Possible Scam!

I enquired about a Company (Defi Solicitors) that they wanted me to place Funds into my Account to verify the transaction for recovery from the Blockchain they claim they had found. Exodus Customer Support Agents informed that this is just ascam along with a report that indicated a Cerificate provided was in fact possibly fraudulent.

Reply from Exodus2026-06-13

Thank you for sharing this, and we're really glad our team was able to help you identify what was going on before any funds were at risk. Unfortunately scams like this are common, and we always want our users to feel confident reaching out when something doesn't feel right. Stay safe out there, and don't hesitate to come back to us if anything else comes up. 🙏 - AC

P
Peter Marshall · 2 reviews · Verified · Experienced 2026-06-12 ·

Quick reply

Quick reply Personalized attention until completed Easy to understand directions given to Mr Courteous

Reply from Exodus2026-06-13

Thank you for the wonderful feedback! 🙌 We're really glad the experience hit the mark from start to finish. We'll make sure Mr. Courteous aka Tim hears about this! 😄 - AC

E
Exodus User · 1 review · Verified · Experienced 2026-06-04 ·

Dalibor was very helpful

Reply from Exodus2026-06-13

Thank you for the kind words and for stating facts; Dalibor is great! We'll make sure he hears about this, and drop by any time you need assistance or have any question. Dalibor and crew are here for you at all times. 🤗 - AC

J
Jaryd · 3 reviews · Verified · Experienced 2026-06-06 ·

Fraud issue

The team have been great guiding me through this difficult time providing great knowledge about the processes and procedures involved with what has to happen

Reply from Exodus2026-06-11

Thank you for taking the time to leave this review, especially during what we know has been a really difficult time. We're glad our team was able to provide clear guidance and support throughout the process. We're always available if you need anything further. 🤝 - AC

T
Tee W · 5 reviews · Verified · Experienced 2025-12-27 ·

Excellent Exodus

I like the Exodus platform layout and functionality. It allows users to access private keys and allows numerous tokens. Well satisfied.

Reply from Exodus2026-06-11

Thank you for the great feedback! It's wonderful to hear you're enjoying the platform. We're always present if you every need assistance or have any questions. 🤝 - AC

K
Karol · 11 reviews · Experienced 2026-06-09 ·

USDC TRANSACTION PENDING 10HOURS

USDC TRANSACTION PENDING 10HOURS FOR First message respond very fast asks for screenshot i send after no responding 9 hours hehehe specially ignoronin not recomended

Reply from Exodus2026-06-11

Thank you for this feedback, it's important and we take it seriously. Our team sometimes needs additional time to work through the details of an issue before coming back with a meaningful response, and we understand that longer wait times can feel uncertain. We appreciate you sharing this and hope to provide a smoother experience going forward. 🙏 - AC