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Money & Insurance

Exodus

ClaimedCollecting reviews

201 reviews

4.4201 reviews
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About Exodus

Data updated
Website
exodus.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
65% (17/26)
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About this business

Exodus empowers people to control their wealth. Send, receive & exchange cryptocurrency with ease on the world's leading Desktop, Mobile and Hardware wallets..

Written by the business, not verified by us.

Is Exodus legit?

Exodus (exodus.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 65% of negative reviews. Last updated 2026-09-06.

What people say

T
Taryn B. · 2 reviews · Verified · Experienced 2026-05-13 ·

The responsiveness of the team is great…

The responsiveness of the team is great but the resolution didn’t hold the first time. Hopefully, I won’t encounter the same issue a third time.

Reply from Exodus2026-05-23

Thank you for the honest feedback Taryn. We're always around if you need us. 🙏 - AC

E
Exodus User · 1 review · Verified · Experienced 2026-05-21 ·

Quick, patient and helpful

Quick responses, patient helper and above all helpful

Reply from Exodus2026-05-23

Thank you for taking the time to leave a review! We always aim to be there when you need us. Don't hesitate to reach out anytime! 🙏 - AC

E
Exodus User · 1 review · Verified · Experienced 2026-05-13 ·

Response was prompt

Response was prompt. Question was answered. Knowledgeable & professional in handling sensitive issues

Reply from Exodus2026-05-23

Thank you for taking the time to leave a review! Really glad we could help, feel free to reach out anytime. 🙏 - AC

K
Kunde · 4 reviews · Verified · Experienced 2026-05-14 ·

Great

Best app ever for cripto

Reply from Exodus2026-05-23

Thanks so much for the kind words! Happy to have you in the Exodus community. 😃 - AC

R
Richard Paulose · 2 reviews · Verified · Experienced 2026-05-20 ·

Good wallet

Reply from Exodus2026-05-21

Thanks for sharing your review! Let us know if you have any feedback or suggestions. We'd love to see you have a 5-star experience with your Exodus wallet 🔥 -KV

A
Admir Nasic · 2 reviews · Experienced 2026-05-12 ·

I have found virus attack about Exodus…

I have found virus attack about Exodus windows wallet app and reported it in HackerOne. Even I provided this virus, they didn't pay me about this bounty. It's really serious hijacking virus and they need to solve the problem. Please don't use this. It has really big security high risks.

Reply from Exodus2026-05-20

Hi Admir, that doesn’t sound right. Please reach out to our support team directly here so we can take a closer look: exodus.com/m/support You can also learn more about Exodus Security here: https://www.exodus.com/security/ -BT

E
Exodus User · 1 review · Verified · Experienced 2026-05-12 ·

The response to my inquiry was prompt.

Reply from Exodus2026-05-20

Thanks for taking the time to share your experience. We're glad to hear our support team responded to your inquiry promptly 🤝 -BT

F
Frank Allegro · 1 review · Verified · Experienced 2026-05-17 ·

First Class Wallet ! World Class Service

Exodus is first class! Clean trustworthy and functional wallet. The service is world class - quick helpful professional customer service. #OnMyTeam - as a digital assets consultant (Vizzor in Miami) I recommend Exodus to clients and future clients.

Reply from Exodus2026-05-19

Thank you so much for the star-studded review, Frank! Much appreciated. Our support team is always available if you need assistance, or have any questions. 🤗 - AC

E
Exodus User · 1 review · Verified · Experienced 2026-05-19 ·

Great experience

Great experience! The support team is very quick and resourceful!

Reply from Exodus2026-05-19

This made our day! Thanks for the kind words 🎉 We're thrilled our support team could deliver a 5-star experience. We're always here if you need us. -BT

A
Anto J · 14 reviews · Verified · Experienced 2025-05-19 ·

Exodus must have wallet

This wallet is a must have for anyone storing their digital coins. Very user friendly. I am using this wallet since early stages. They are adding new features to every monthly release. Super amazing team works to improve the ease and flexibility for daily use.

Reply from Exodus2026-05-20

This is an amazing review, Anto, and we appreciate you taking the time to share it with us! It’s great to hear that Exodus has been so user-friendly for you, and it means a lot to know you’ve been with us since the early days 😄 -BT

M
Mattiocco Walter · 12 reviews · Verified · Experienced 2026-05-12 ·

great

great! good experience.

Reply from Exodus2026-05-19

Thanks so much for the great review, Mattiocco. If you ever need anything, reach out to us anytime at exodus.com/m/support You can count on us 🤝 -BT

n
nie znqjdziesz exjebxjehqkkdjf · 2 reviews · Verified · Experienced 2026-05-10 ·

exodus crypto wallet is the best…

exodus crypto wallet is the best wallet, but some exodus pay options are not transparent e.g. withdraw balance from exodus pay to wallet and rewards earned on pay idk when balance will be available to convert maybe add a date or somthing. Support is best of.

Reply from Exodus2026-05-19

Hi! Thanks for sharing your 5-star experience 🙌 For Exodus Pay questions, start a new chat here: exodus.com/m/support We've got your back 🤝 -BT

J
Jonnyf · 9 reviews · Verified · Experienced 2026-05-10 ·

Works perfectly

Works perfectly, simple, nice features

Reply from Exodus2026-05-18

Your perfect 5-star review made our day! Thanks for being with us, Jonny. We’re thrilled to have you as part of the Exodus community 💚 -BT

C
Chris Pizz · 6 reviews · Verified · Experienced 2026-05-11 ·

Fast and secure.

Service is always fast, reliable, and secure!

Reply from Exodus2026-05-18

That’s exactly what we aim for 😎 Thank you Chris for the 5-star support. We’re glad to hear your experience with Exodus has been fast, reliable, and secure. -BT

P
Pablo · 1 review · Verified · Experienced 2026-05-08 ·

Very helpful

The response from the team to my inquiry was fast and to the point. And then the follow-up was also correct and effective.

Reply from Exodus2026-05-17

Hey there, Thanks for the awesome review! We're really glad our team was able to give you a fast, clear, and effective response with great follow-up. That's the kind of support we always aim to deliver. Appreciate you taking the time to share this. We're here for you 24/7 If you ever need us again. -VF

Considered as the best,

Considered as the best, beginner friendly noncustodial crypto wallet in the market right now. Beginner friendly interface is simple yet effective. Noncustodial wallet/platform cuts out the middle man "Third party". so you can just remove that worrisome thought from your mind, your keys,your crypto,your life . Customer service is outstanding, With a team of highly experienced,professionals,I was able to resolve my issue within a few minutes. Genuine. Patient. Polite. Professional. Action speaks more than words. If you're new to the Crypto world, "Like I am" Save yourself the Frustration and give it a shot! Exodus wallet: Find it in the App Store (IOS) Or the Google Play Store (Android).

Reply from Exodus2026-05-15

Wow, thank you so much for this incredibly thoughtful review! We love that Exodus has been the right fit for your crypto journey. You nailed it, self-custody means your keys, your crypto, your rules. We're also really proud of our support team, so hearing that your issue was resolved quickly and that the experience felt genuine and professional means the world to us. Welcome to the Exodus family, and thank you for spreading the word! 🙌 - AC

A
Amy Savage · 7 reviews · Verified · Experienced 2026-05-15 ·

Great and fast customer service and…

Great and fast customer service and solved my issue immediately

Reply from Exodus2026-05-16

Thank you so much for the kind words! We're really glad we could get things sorted quickly for you. That's exactly what we aim for. Don't hesitate to reach out if you ever need anything, we're always available. 🙏

E
Exodus User · 1 review · Verified · Experienced 2026-05-14 ·

Good

Good!!!!!!

Reply from Exodus2026-05-15

Thank you for the kind words! We're thrilled you're enjoying Exodus. 🤗 - AC

S
Sami Gonzalez · 4 reviews · Verified · Experienced 2026-05-13 ·

really nice wallet

Reply from Exodus2026-05-15

Thank you so much for the kind words! We're really glad to hear you're enjoying your Exodus wallet. Welcome to the community! - AC

j
james lyon · 5 reviews · Verified · Experienced 2026-05-04 ·

Quick reply/solutions!

As a Boomer, it's easy to freak out if something is amiss. Grew up w/no electronics. Exodus has worked smoothly. Any question I might have had, answered quickly with a solution. Thank you, Jim

Reply from Exodus2026-05-15

Thank you, Jim! We really appreciate you sharing that. We know crypto can feel like a lot at first, and we're really glad Exodus has felt smooth and approachable for you. Our team is always here whenever you have questions, that's what we're here for. Welcome to the Exodus family! 🙌 - AC