Experian (experian.com) has a 4.1 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.
I love knowing what is happening in a timely manner. I use my inforation to help create my budget and pay bills.Thanks
Hi Gil. We're so glad to hear that our timely information helps you manage your budget and pay bills effectively. Thank you for sharing your positive experience with us! -Lori
When you make the decision to keep your credit file locked to prevent unauthorized access or fraud, Experian keeps your file locked until you say unlock it for authorized access only. The process is easy and assured.
Hi P. J. We're so glad to hear you find the credit lock feature easy to use and effective for preventing unauthorized access. It's wonderful that it provides you with such assurance. Thanks. -Lori
I would really like to be able to unsubscribe from emails
Hi there. We understand your frustration with the frequency of our emails. We strive to provide valuable information and resources to our customers, but we recognize that sometimes these communications can be overwhelming. You can log into your account and opt out of receiving these emails by modifying your notification preferences under settings. We appreciate your feedback and will take it into consideration as we continue to improve our communication strategies. Thanks. -Lori
Experian is an excellent credit reporting service. Highly recommended for better accuracy than Transunion and Equifax
Hi Jeremy. Thanks for the 5-star rating! We are happy to hear that you recommend our app. We appreciate your time and have a good day. -Karen
I like how you review my bank account and all the bills. I also like how you report to me anything negative being reported to my identity and credit report
Hello Jennifer! Thank you for your feedback. It’s great to hear that you are satisfied with the information we provide. We appreciate your time and have a good day! -Karen
Hi Priscill. Thank you for your feedback. We are so happy to hear that you had such a positive experience. We appreciate your time and have a good day! -Lori
It was an easy process and my score went up 23 pts!!
Hi Michael. We're so glad to hear that you found the process easy and that our service helped improve your score! Thank you for your feedback. -Lori
I instantly saw a credit boost once I added my bills that I pay every month
Hi Joseph. We're thrilled to hear that you saw an instant credit boost after adding your monthly bills! We appreciate you sharing your positive experience with us. -Lori
So far it's been a wonderful experience with seeing 👀 everything up to date with credit report and my identity as well. Thanks much 🙏!!!
Hi Michael. Thank you for your feedback. It's wonderful to hear that you're having such a positive experience with keeping your credit report and identity up to date. We appreciate your kind words! -Lori
Hi Sylvia. Thank you for your feedback. We are so pleased to hear that you found our service simple to use and straightforward to understand. We appreciate your time. -Lori
I'm so psyched that I gained 53 points on my Experian score with Boost.
Hi Ann. We are thrilled to hear about your fantastic experience! Gaining 53 points on your Experian score with Boost is wonderful news, and we're so happy we could help. -Lori
Greatful… #1 Thank you for helping. It also helps you manage your finances professionally, which is a great benefit. I’m very grateful. Thank you! I wholeheartedly recommend it.
Hi Jea. Thanks for the 5-star rating! We are happy to hear that you recommend our app. We appreciate your time and have a good day. -Karen
Signed up to have items removed from the dark web like the email stated. And that didn’t happen. You charge 25 a month for a service that you failed to do. That’s false advertising! Canceling my subscription to this service!
Hello Randall! Thank you for your feedback. It’s excellent to hear that you like our app. We appreciate your time and have a good day! -Karen
Happy that being protected for being fraud or faults identity theft✌️
Hi Roestini. We're so happy to hear that you feel protected from fraud and identity theft. Your peace of mind is very important to us, and we appreciate you sharing your positive experience! -Katherine
Hello Jackie! Thank you for your feedback. It’s excellent to hear that you like our app. We appreciate your time and have a good day! -Karen
Easy to navigate, updates are helpful, and the tools like the CC score simulator and more are useful to me.
Hello Andrew! Thank you for your feedback. It’s excellent to hear that you like our app and found it easy to navigate and helpful. We appreciate your time and have a good day! -Karen
Hello Ayliem! Thank you for your feedback. It’s excellent to hear that you like our app. We appreciate your time and have a good day! -Karen
It's been amazing working with experian seeing my credit score go up for the first time I'm very thankful for this service and would definitely recommend to everyone else working on their credits
Hi Timothy. Thank you for your wonderful feedback! We are so happy to hear that you've had such a positive experience and that we could help you improve your credit score. We appreciate you recommending our service! -Katherine
The interface is very clear and easy to navigate!
Hi customer. Thank you for your feedback. We are delighted to hear that you found our interface clear and easy to navigate. We appreciate your time! -Katherine
218 reviews matching