Experian (experian.com) has a 4.1 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.
Hi Charity. Thank you for your wonderful feedback! We are so pleased to hear that you find our services to be a great help. We appreciate you taking the time to share your positive experience. -Lori
Hi Ryan. Thank you for your feedback. We are so glad to hear that our service helps keep you informed. We appreciate your time and have a good day! -Lori
The service is speedy and correct. I feel safe with Experian.
Hi David. We appreciate your feedback! It's wonderful to hear that you find our service speedy and correct, and that you feel safe with us. Thanks. -Lori
Hi Harutyun. We're so happy to hear that you are enjoying everything about your experience with us! Thank you for taking the time to share your positive feedback. -Lori
Hi Connie. We appreciate your feedback regarding our website's navigation. We are actively working to improve its ease of use for everyone. Thanks. -Lori
A very helpful company, with the latest security technology and professional personnel.
hi there. Thank you for your wonderful feedback! We are delighted to hear that you found our company helpful and appreciate our security technology and professional personnel. -Lori
Clear and useful conversations with reps. on phone.
Hi there. We're happy to hear that our phone representatives provided clear and helpful conversations. We appreciate your positive feedback. -Lori
I like but they should stop offering credit cards
Hi there. We're glad you enjoyed your experience. We appreciate your feedback regarding credit card offers and will consider it. Thanks. -Lori
Hi Richard. We're happy to hear that you found our service easy to use. We appreciate your positive feedback! -Lori
Updates on credit history and credit card offers without no dings to my credit report.
Hey there. We're so glad to hear that you appreciate receiving updates on your credit history and card offers without impacting your credit score. Thank you for sharing your positive experience! -Lori
So appreciative of long term bills that have been paid perfectly being included in consideration.
Hello Jim. Thank you for the feedback. We are happy to know you are enjoying our Experian Boost® feature. We appreciate your time and have a good day! -Karen
The credit lock feature was quick and easy to initiate, and I very much appreciated the communication I received to let me know my credit was once again locked after the expiration date.
Hi Richard. We're so glad to hear you found the credit lock feature quick and easy to use. It's great that our communication regarding your credit being re-locked was appreciated. Your satisfaction is important to us. -Lori
I was a victim of Identify Fraud, I was in prison and I received word there was a breach of social security numbers that were stolen and one was mine. My taxes return the first year after I got out the IRS paid my refund to someone using my social. Using Experion service I now understand all of the safety features that Experion uses and how I can keep my Identify safe. Experion is the best service I believe to be able to do what they say and do.
Hello David! Thank you for your feedback. We are happy to hear that you like our app. We strive to provide the best of the best to our customers. We appreciate your time and have a good day. -Karen
Keeps me in touch with any changes in my credit history as well as presenting me with different financial options from everything from cards to loans . Also lists pros and cons for each item to help make better financial decisions
Experian iphone app is easy to use…It’s nice to check on my credit report with them….
Hi there. We are so happy to hear that you find our app easy to use and that you enjoy checking your credit report with us. Thank you for your positive feedback! -Lori
Showed What I need to do to raise my score by looking at simulator and other prediction information.
Hi Louelliotte. We're happy to hear that our simulator and prediction tools are helping you understand how to improve your score. We appreciate your positive feedback! -Lori
You keep sending email ads about "no ding credit cards" well I trusted you and did apply for one. The next day someone had already hacked into my new credit card account and changed my email mail address. I have had trouble with hackers for over 11 years via a leak through a doctor's office but since you said you could protect me since you are a credit bureau I believed you. It happen on 7/11/2026
Access to website great. Updates and Alerts received regularly
Hi Lukaso. Thank you for your feedback. We are so pleased to hear that you find our website great and that you are receiving our updates and alerts regularly. We appreciate your time. -Lori
Hey Kim. Thank you for your feedback. We’re glad to see that you’re enjoying the benefits of the app. Thanks. -Lori
I can't add my bank which Is City national to credit report
Hi William. Thank you for the feedback. We apologize for any difficulties you experienced while attempting to use Boost™ and understand the concern with your bank not being available. If you would like us to submit a request for your bank to be added back to Boost™, we can do so. Please keep in mind that we cannot guarantee that it will be added or when it will be added. It is completely up to your bank if they want to participate. You can also reach out to them directly to find out if they plan on participating in Boost™. -Karen
218 reviews matching