THE RIDE NYC (experiencetheride.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 64% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 58% of negative reviews. Last updated 2026-08-10.
I felt that I was let down. The performers outside the bus weren’t always that engaged with their audience. It was not what I would have expected but maybe I have been spoilt by seeing some absolutely awesome shows elsewhere on a bud
Hi Melanie, thank you for your review and feedback. We constantly update our content. You may see new performers, hosts and landmarks. We hope you come back.
An accident caused a delay, traffic was bad, having two tour guides was confusing and they kept talking over each other. Having been on this before I felt that they were overly scripted, a bit apathetic and felt like they were just going through the motions. The handful of acts along the street could be better since I had seen it before, and it felt that there were less acts this time.
Hi David, thank you for your review and feedback. There was policy activity on 8th Avenue and 42nd Street that day that caused a delay. We are constantly updating the content of our show. You may see new hosts, performers, jokes, landmarks and performances. We hope you come back soon.
it is a great experience they could add more show at street level and more music
Hi Vladimir, thank you for your review and feedback. We are so glad you had a great time! Audiences like you are why we do it every day. We hope to see you again soon, and don’t forget to tag @theridenyc in your social media posts so we can see your gorgeous faces!
The experience wasn’t as we thought. It was a little bit boring and repetitive.
Hi Ana, thank you for your review. We have two attractions, THE RIDE and THE TOUR. The streets come alive during THE RIDE – an uproarious one-of-a-kind theatrical adventure where you have the best seat in the house. We invite you to take a bite out of The Big Apple with our two hilarious hosts, and enjoy surprise performances during this unique 75-minute show. THE TOUR is our premium sightseeing tour with a licensed Tour Navigator guide that will guide you through 10 NYC neighborhoods and 50 landmarks. Two great and different experiences on the same custom-designed, multimillion-dollar bus. Maybe you were looking for THE TOUR instead. Please check out our website https://experiencethetour.com/about-the-tour/ for more information and tickets.
1:30 h of jam. Nothing to see. Except trucks between the bus and the town. Of course, in this condition it’s expensive. But worst : we have lost a precious time.
Hi Annie, thank you for your review. We have two attractions, THE RIDE and THE TOUR. The streets come alive during THE RIDE – an uproarious one-of-a-kind theatrical adventure where you have the best seat in the house. We invite you to take a bite out of The Big Apple with our two hilarious hosts, and enjoy surprise performances during this unique 75-minute show. THE TOUR is our premium sightseeing tour with a licensed Tour Navigator guide that will guide you through 10 NYC neighborhoods and 50 landmarks. Two great and different experiences on the same custom-designed, multimillion-dollar bus. Maybe you were looking for THE RIDE instead. Please check out our website https://experiencetheride.com/ for more information and tickets.
I did not like the experience, I paid preferentially and I did not have any preference.
Hi Yehiner, thank you for your review. We found your reservation and noticed that you had front row tickets. We have refunded the front row portion of your tickets. We are working with our staff to make sure this doesn't happen again in the future and we hope you come back soon.
The Ride was very entertaining however a bit of a disappointment. I took this tour in either 2018 or 2019 and it was so very very informative about the history of Manhattan. A real history lesson with virtual glasses. I’m sure the glasses had to go after the pandemic but no reason to drop the history. Instead we drove around and around Times Square.
Hi, thank you for your review and feedback. The attraction that is mentioned above was called THE DOWNTOWN EXPERIENCE. It was our virtual reality experience. We are hoping to bring back this attraction. When you come back please check with us to see if it's back yet. Thank you again.
Good tour however it was spoiled a little by the insensitivity of the two guides who seemed to think it funny to joke about the death of Queen Elizabeth II. It was in bad taste, especially as it was only 2 days after her death and there were quite people on board who felt it unnecessary. Everyone is entitled to their opinions, you just don't always need to air them!
Hi Helen, thank you for your review and feedback. We will work with our staff to make sure this doesn't happen in the future. We do hope you come back and give us another chance.
It was very funny! The guy free styling was my favorite.
Hi Juan, we are happy to hear that you enjoyed your experience. The Ride is full of surprises, but one thing is always true – our audiences are the BEST in the world! Thank you for your review. Don’t forget to tag us @theridenyc on social media.
It was amazing! It was my husband’s birthday and dad incorporated in the tour.
Hi Ellen, thank you so much. We love the Ride too – but most of all we love our awesome audiences. Don’t forget to tag us @theridenyc on social media.
From start to finish this ride was epic and it was a birthday gift for my hubby and we had VIP statues lol didn’t mean much because we sat in the front row and so did the guest that got there first so don’t know about that part but we had a blast for sure (VIP) we should have been first and seated separately that’s my opinion this was by far a cheap experience the monies I paid Im just saying
Hi Dannon, thank you for your 5 Star Review! Our team works so hard to give audiences a memorable experience and we truly appreciate it when you let us know you had a good time! We would also love to see photos or videos of your experience! Tag us @theridenyc on social media with your pics – we love to repost our amazing customers. Thanks again!
I ride in a glass-top bus that has the seats all facing the glass. It was like feeling in a theater surrounded by coordinated lights and sounds, with screens to tell the story of what you see and with a very nice guide! Ah! I forgot ... the bus takes you to see all the wonders of the city !!
Hi Vito, thank you for your review. We are so glad you had a great time! Audiences like you are why we do it every day. We hope to see you again soon, and don’t forget to tag @theridenyc in your social media posts so we can see your gorgeous faces!
Fantastic & very interesting, Jesse provided us very charming and funny with nice details ans stories of New York.Rene, the driver Lady really friendly. We Loved it!
Hi Claudia, thank you for your review. We are so glad you had a great time! People like you are why we do it every day. We hope to see you again soon, and don’t forget to tag @thetournyc in your social media posts so we can see your gorgeous faces!
Disappointing … this was supposed to be a fun, interactive experience but the hosts on the bus (Scott and Jackie) were talking all the time between themselves instead of with the audience… This would be ok if they were as funny or entertaining as they were trying to be, but it turned out to be more annoying in the end: they told us you could get Broadway tickets for less than 100usd, so paying more than 50usd for this experience (a rapper, 2 ballet dancers and 1 singer + sax player) just seems way too much. So if you want to improve : change the way the hosts manage the experience, and the check-in procedure (which not only takes too long but apparently caused a double booking on my City Pass).
Hi Greg, thank you for your feedback. We do apologize for the inconvenience. Please note that the Pass company has removed the invalid scan for you to enjoy another attraction. We continuously update our content. You may see new places, hosts or performances. We do hope you come back and give us another chance.
Had a fab time on the ride, Scott definitely made this a trip to remember. Absolutely brilliant all round. Would definitely do this again.
Hi Dawn, thank you for your 5 Star Review! Our team works so hard to give audiences a memorable experience and we truly appreciate it when you let us know you had a good time! We would also love to see photos or videos of your experience! Tag us @theridenyc on social media with your pics – we love to repost our amazing customers. Thanks again!
The Ride started off good for the first 15 minutes then due to 42nd street being closed the bus had to go another route which meant the two people entertaining us didn't know what to do and basically rambled on which meant we didn't get the experience we had hoped for. Disappointed were not offered a refund as very expensive.
Hi Paula, thank you for your review. We believe the Ride mentioned was on August 30th at 7:30pm. Due to an emergency the police had to stopped our bus from crossing 7th Avenue while on 42nd Street. Our Bus Manager rerouted the bus as quickly as possible to get the show back on route but at each turn the police was redirecting us in real time. Our hosts may have been in unfamiliar territory for a short period of time but you did experience all of the performances with this hiccup. We are happy to give you two free tickets to experience the full Ride. Please contact us at [email protected] or by calling 212-221-0853 and we can help you.
I absolutely loved this. The guides were funny, helpful and friendly and the street entertainers entertained. Despite the fact we were stuck in traffic some of the time, it was all a fun event. I'd highly recommend.
Hi Jo, thank you for your review and recommending us. We are so glad you had a great time! Audiences like you are why we do it every day. We hope to see you again soon, and don’t forget to tag @theridenyc in your social media posts so we can see your gorgeous faces!
The concept is interesting and the short street shows also. But there is not enough show and the animators talk non stop presenting uninteresting information on shop or making jokes not understanble for foreign tourists. If 2 shows plus interactive animations accessible for foreigners (karaokes on famous sont) were added, it would make this expérience really good.
Hi Vanessa, thank you for your feedback and review. We continuously update our content and this is very helpful. We do hope you come back again soon!
What a great experience this was! We did have our first two bookings cancelled but fortunately support was quick and we still managed to squeeze this in to our busy schedule for the week. Totally worth it! The “guides” if you will were amazing, fun and very talented. The bus itself was great as well with lights and screens. The performers out on the street were great to watch and it was overall just so much fun. If you ever visit New York, this is a MUST for sure.
Hi Kevin, thank you for your 5 Star Review! Our team works so hard to give audiences a memorable experience and we truly appreciate it when you let us know you had a good time! We would also love to see photos or videos of your experience! Tag us @theridenyc on social media with your pics – we love to repost our amazing customers. Thanks again!
We were really excited to try the ride in New York City, because it offered something different and unique. In theory, it’s a clever concept—but we were left very disappointed. It felt like a poor attempt at comedy hour and offered very little insights/factual information into the city. It felt like the bus was simply going around in circles to accommodate the staged performers, who were admittedly the highlight of the Ride. The ticket is way overpriced for what you get and we’d recommend going with another tour company that offers more by way of exposure to the city and dissemination of interesting facts.
Hi James, thank you for your review. We have two attractions, THE RIDE and THE TOUR. The streets come alive during THE RIDE – an uproarious one-of-a-kind theatrical adventure where you have the best seat in the house. We invite you to take a bite out of The Big Apple with our two hilarious hosts, and enjoy surprise performances during this unique 75-minute show. THE TOUR is our premium sightseeing tour with a licensed Tour Navigator guide that will guide you through 10 NYC neighborhoods and 50 landmarks. Two great and different experiences on the same custom-designed, multimillion-dollar bus. Maybe THE TOUR was more what you were looking for. Please check out our website https://experiencethetour.com/about-the-tour/ for tickets.
100 reviews matching