Express Water (expresswater.com) has a 4.3 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Utilities and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Better that that is no possible.
I have like 5 years using Express Water and I can say that this is the best water I've ever drunk in my life.
The Model 6 water filter is the best I've ever used (I was thinkiing the same of the previous version, but this one (Tankless Model 6 System) surpassed it.
Thank You so much for your product.
Reply from Express Water2026-06-24
Dear Cesarin,
Thank you so much for your heartfelt feedback! We’re thrilled to know you’ve been enjoying Express Water for over five years and that the Tankless Model 6 System has surpassed your expectations.
It’s wonderful to hear that you consider it the best water you’ve ever had. Your trust and loyalty mean the world to us, and we’re honored to provide a product that makes such a difference in your daily life.
Best regards,
Expresswater
I literally don’t have my package when it was supposed to be delivered days ago. Your support team has been so useless.
Reply from Express Water2026-06-03
Dear Valued Customer,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced. We always strive to work closely with our customers to resolve any issues or concerns with our products, and sometimes this requires a few troubleshooting steps to identify the root cause and provide the best possible resolution.
According to our records, one of our representatives is actively working on your case to resolve it as quickly as possible. We truly appreciate your time, effort, and patience in working with us, and we remain committed to ensuring a positive experience with our products.
Thank you again for your understanding and for giving us the opportunity to assist you.
Best regards,
Expresswater
I have installed this "whole house filter system" after having issues with our homes iron and water softner on occassion not eliminating the problems of our hard water. One of us in our household is very sensitive to the smell and the taste of the water.
After installing this filtration system (after the iron filter and the water softner), both of us immediately noticed the change, what a difference this has made.
I read numerouse reviews before purchasing this system, and I can attest based on our experiences , this is certainley recommended to give it go for anyone with well water.
The Express Water company has been super easy to work with, everything from ordering on line, right through the installation and reordering replacement filters 6 months after the initial install, all of it went seamlessly without any issues.
P.S. Thank you for a terrific product Express Water Company.
Reply from Express Water2026-05-20
Dear Valued Customer,
Thank you so much for your detailed and thoughtful 5-star review! We’re delighted to hear that the whole house filter system has made such a noticeable difference for your household, especially with well water challenges. It’s wonderful to know that the installation after your iron filter and water softener worked seamlessly and improved both the taste and smell of your water.
We truly appreciate your recommendation to others and your kind words about our company’s service—from ordering online to installation and reordering filters. Feedback like yours is invaluable and helps us continue to provide the best products and support possible.
Thank you again for trusting Express Water and for sharing your positive experience. We’re grateful to have you as part of our community.
Best regards,
Expresswater
Ordering was easy and the filters arrived quickly in well packaged boxes. I ordered the three filter “Ultimate” whole house system and due to our local water systems age and ongoing issues, an additional single sediment pre filter. The mounting brackets on the three filter rack and the single filter were about ⅜” different from back plate to centerline of the inlet / outlet pipes. No big deal as I was able to place washers between the mount and the exterior wall surface, but it would be nice if the mounting brackets were the same. The system has been working for almost two weeks now and we are very happy with the results.
The filters are much needed in my area due to problems with TCE contamination in our towns water supply. Without these filters my water would not be as clean and pure enough to drink or use for cooking, bathing, laundry, etc.
