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Health & Medical

EZContacts.com

204 reviews

4.2204 reviews
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About EZContacts.com

Data updated
Website
ezcontacts.com
Category
Health & Medical
Location
United States · RIDGEFIELD PARK
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
92% (36/39)
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Is EZContacts.com legit?

EZContacts.com (ezcontacts.com) has a 4.2 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.

What people say

Total rip-off

Total rip-off. I paid for premium DHL shipping, but they used the cheapest USPS service instead, making the delivery take way too many days. To make it worse, right after I placed my first order at full price, they sent me a 35% discount offer for the exact same item. Dishonest business practices. I will never buy from them again. Do not buy from this store!

I stepped on a pair of RayBan classic…

I stepped on a pair of RayBan classic metal rounds which had prescription lenses. The lenses were fine, but the frame was mangled. I was on vacation, so i really need a good pair of these glasses because i wear these under my helmet. I can't ride without my good glasses. I was able to straighten the frames, but it's hard to say how malleable the material is. To be safe, i wanted a new frame given my situation. An internet search showed that EZContacts had a pair of glasses in the style/size i needed. They were in stock, so I placed my order. I paid for the shipping insurance, and the faster shipping ($10 up charge). The price was competitive - i didn't see anything more expensive. Some reviews show "slow" customer service, but my experience was fast. I only had my phone, so I fat-fingered my name, which i wasn't sure whether it would be a problem. I placed my order on a Sunday, and I called Monday to see that everything was OK. I left a number, and EZContacts called me back within an hour. They confirmed my order was good. The glasses made it to me in the promised 5 days "guaranteed" by the fast shipping. Everything was just as promised. Perfection. I have nothing not good to say. Would / will buy from them again.

CHEAP PRICES but you might not actually get what you ordered

Yes they have cheap prices BUT they are very very slow to deliver if you even get your order. If the price is too good you may get an order confirmation but when you check on the status you get "order not found" aka the price was too good to be true. They are very good at promoting their "sales" but unreliable in delivering. The wildly insincere response to my post tells you all you need to know about this company. It shows a complete lack of integrity. I have the order# and receipt for the purchase I made -it was required in order to post the initial review. The attempt to spin that fact and try to distance themselves from any accountability is reprehensible. Read other reviews online. This is not an error the company made - this is how they run their business - which is why their response is so polished and meaningless.

Reply from EZContacts.com2026-08-02

Thank you for your feedback. We're sorry to hear your experience did not meet your expectations. We'd like to clarify that your order was not canceled due to pricing, and our sale prices are genuine. We understand how frustrating it can be if you're unable to locate your order, and we'd like the opportunity to look into what happened. Please contact us at [email protected] with your order details so we can investigate and assist you further. We appreciate your feedback and the opportunity to address your concerns.

Had to replace eyeglasses that cost me…

Had to replace eyeglasses that cost me $700 within a year. Rimless frames, and the lenses cracked at all 4 lens points and frame.These cracks appeared just a couple of months after receiving, and continually got worse and was so unattractive to wear. Extremely disappointed. Very poor lab results and very poor customer service.

Reply from EZContacts.com2026-08-02

Thank you for contacting us about your recent order. We sincerely apologize for the inconvenience and frustration this has caused you. Unfortunately, your review didn't include any identifying information like an order number or email address. This makes it difficult for us to investigate the specific details of your case and offer a swift resolution. To best assist you, we kindly ask you to reach out to us directly at [email protected] so we can look into this further and come to a resolution. We look forward to hearing from you shortly.

Pretty terrible experience with the…

Pretty terrible experience with the company I ordered a pair of glasses took about a month for them to finally create a shipping label and send them out which is whatever the wait I can handle but the glasses arrived I open up my box there are no frames in the case I immediately contacted support and I have been ghosted for 2 weeks honestly save your money and go purchase your frames and lense from a more reputable company the so called savings u get are not worth the hassle of glasses never showing up and this company will ghost you and just hope you forget about it

Reply from EZContacts.com2026-08-02

Thank you for contacting us about your recent order. We sincerely apologize for the inconvenience and frustration this has caused you. Unfortunately, your review didn't include any identifying information like an order number or email address. This makes it difficult for us to investigate the specific details of your case and offer a swift resolution. To best assist you, we kindly ask you to reach out to us directly at [email protected] so we can look into this further and come to a resolution. We look forward to hearing from you shortly.

The wrong prescription of contacts were…

The wrong prescription of contacts were sent to me. I knew as soon as I put one contact in it wasn’t right. With one phone call they have hopefully sent me the correct prescription. We will see.

Reply from EZContacts.com2026-08-02

Thank you for your feedback. We sincerely apologize that you received the incorrect prescription. We're glad you contacted us right away, and we're happy to confirm that the correct prescription has been sent to you. We appreciate the opportunity to resolve this and hope your replacement order meets your expectations. Thank you for your patience.