Quick and fairly priced
My contacts came quickly and at a great price!
About EZContacts.com
Data updated- Website
- ezcontacts.com
- Category
- Health & Medical
- Location
- United States · RIDGEFIELD PARK
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 92% (36/39)
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Is EZContacts.com legit?
EZContacts.com (ezcontacts.com) has a 4.2 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
What people say
never received package and no one is…
never received package and no one is helping
Reply from EZContacts.com2026-08-02
Thank you for your feedback. We're sorry to hear about the issue with your recent order. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future. In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you. If you have any further suggestions or concerns, please don't hesitate to reach out. Thank you for your understanding, and we hope you have a wonderful day.
Fast shipping
Fast shipping. Convenience. Contacts always in stock. Coupons
My order was send back without…
My order was send back without attempting delivery and it is very hard to get the phone to customer service ..it rates almost a whole day to get through and get reply through mail also very very delayed response ..
Reply from EZContacts.com2026-08-02
Thank you for your review. We are glad to inform you that your order is currently in transit, and the tracking information was emailed to you. If you haven’t seen it, please check your spam or promotions folder. Please feel free to reach out to us at [email protected] if you need it resent or have any other questions. We appreciate your business with us and wish you a wonderful day ahead.
Great overall experience
Great overall experience, from web design easy to navigate and purchase a great product at a great price. Fast delivery. No issues
Usually timely in getting out the delivery
Ez contacts is my go-to resource for contact lenses. They are very communicative. The only complaint is sometimes it takes 2-4 weeks to receive the lenses if they do not have them in stock.
Overcharged
Overcharged. Underperformed. Sent me the wrong glasses during exchange. Then charged me full price instead of their online price. Just shitty customer service.
Reply from EZContacts.com2026-08-02
Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations. After reviewing your order, we can confirm that the discounted price from your original purchase was honored and applied to your exchange item. The additional amount charged reflected the difference in price between the two items, along with the applicable shipping fee for the exchange. We're sorry to hear you were unhappy with your experience, and we appreciate you taking the time to share your feedback.
My order did not include free shipping
My order did not include free shipping. It didn’t give me the option to click rather than to pay to arrive sooner. I had to pay an additional fee of $12 for it to arrive within 3-5 days. I’ve placed the order on Monday, June 26th, and currently my order status says it will arrive next Monday. Which is a full week rather than promised… I deserve a refund for the $12.
Reply from EZContacts.com2026-08-02
Thank you for your feedback. We sincerely apologize for any frustration this experience caused. Contact lens orders require 1-2 business days of processing before they are shipped, as noted on our website. Your order was placed on July 27 and shipped on July 30, within our expected processing timeframe. We also reviewed your order and confirmed that the item you purchased was already discounted. Because of this, it wasn't eligible for additional promotions, including free shipping. Once your order shipped, the 3-5 business day shipping timeframe began. Based on the tracking information, your estimated delivery date of August 3 falls within the shipping method selected at checkout. We appreciate your feedback and are sorry your experience did not meet your expectations.
Oakley Sunglass
Good product with reasonable price
Nothing but positive feelings on this…
Nothing but positive feelings on this company.great prices, excellent online systems, simple returns. Did not plan on it but am now going to get lenses from them too.
You need to read the prescription.
Reply from EZContacts.com2026-08-02
Thank you for reaching out and providing feedback. We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction. Please don't hesitate to reach out to us at any time should you have any further questions or issues.
Excellent service
Very kind and polite customer service…
Very kind and polite customer service and the prices are really good.
Great experience
Fast ship out! Lower prices! I will definitely order from here in the future for all glasses and contact needs.
Issue with the contacts and they…
Issue with the contacts and they resolved the issue quickly. Good customer service
Easy to navigate, quick turnaround time.
The whole process was easy and convenient. Excellent turnaround time, and shipping is fast!
2nd order
2nd order. Great prices for Great products.
Ship fast
Ship fast! Good quality and price
Great communication
I have not received the product yet. However, great communication and updates. Fast shipping, I had an ETA sent to me less than 24hrs later. Very impressed so far.