Fair Warranty

Thanks for sharing this and for calling it out. Really glad you had a great experience overall. You’re right, though. Any change like moving from our old Silver, Gold, Platinum plans to the newer Premium plan should be crystal clear at every step. No one should have to catch that in an addendum. We’ve already flagged this with our team to tighten up how contracts and emails are presented so everything lines up cleanly from the first message to the final PDF. If you ever want us to walk through your coverage or confirm exactly what you have, we’re here and happy to help anytime.

Appreciate you taking the time to share this. Glad Edward was able to walk you through everything and help you feel confident getting started. That’s exactly how it should feel. Clear, straightforward, no pressure. And you’re right. The real test is when you need it. When that moment comes, our goal is simple: fast, fair, and no surprises. We’ve got you covered 👍

Thanks for the kind words! We’re glad Noah made everything clear and easy to understand. That’s exactly how it should feel. Welcome to Fair!

Love hearing this. Brent’s the kind of teammate we build Fair around. We know how stressful repairs can be, so getting things handled quickly and clearly with your dealer is exactly how it should feel. No runaround, no surprises. Appreciate you trusting us to protect your truck. We’ve got you anytime you need us.

This is exactly how it should feel. Edward takes a lot of pride in showing up early, staying helpful, and giving people the space to make the right decision. No pressure. Just clarity and follow-through. Appreciate you taking the time to share this and trusting Fair along the way.

Love this. Taking the time to read through the contract and ask questions is exactly how it should work. Glad Brent was able to jump in quickly and give you clear answers. We believe coverage should be easy to understand, and we are here to help. Appreciate you choosing Fair and keeping us on our toes.

Thank you for the kind words. We’re glad the process felt easy and that our team could be there when you called. We believe getting help should be simple and human. If you ever need anything, we’re here.

Thank you for sharing your experience. We’re glad Dimitri was able to walk you through everything clearly and make the process easy to understand. We’ll be sure to pass along the kind words. We appreciate you choosing Fair and are always here if you need anything.

We truly appreciate you sharing this. Dimitri takes a lot of pride in helping customers understand their options and making the process simple, so it’s great to hear he delivered that experience for you. Being responsive and helpful, even after coverage is in place, is something we believe should always be part of the service. Thank you for choosing Fair and for recommending both Dimitri and our team

Thank you for taking the time to share your experience, and for choosing Fair for your first warranty. We know buying coverage for the first time can come with a lot of questions, so we’re glad our team was able to provide clear answers and make the process simple. Transparency and straightforward pricing are important to us, and it’s great to hear that came through. We also appreciate you mentioning CarEdge. We have a lot of respect for the work they do helping drivers make informed decisions, and we’re grateful they pointed you our way.

This is exactly what we built Fair Warranty to be. No pressure, no confusion, no rep trying to squeeze you into something that doesn't fit. Just someone who actually listened. Dimitri gets it. That's the standard we hold every conversation to, and we're proud he delivered it for you. Welcome to the Fair family. We've got your back on the road ahead.

Really glad to hear Dimitri took care of you he's a great representation of what we are all about. As for the price difference with the dealership, yeah, we hear that a lot. Turns out coverage doesn't have to cost a fortune when you're not bundling in dealership markups. Appreciate you choosing us. We're here when you need us.

Tthank you for the kind words. We’re really glad to hear the experience was helpful and that everything about the policy and coverage was clearly explained. Great service and clear answers are exactly what we aim for. We appreciate you taking the time to share your feedback and for choosing Fair.

Thanks so much for the kind words! We’re really glad to hear the process was quick and easy for you. Our goal is to keep things simple and straightforward, so it’s great to know our team delivered on that. We also appreciate the trust from your insurance agent and from you. If you ever need anything, we’re here to help. Thanks again for choosing Fair!

Great price. Great service. That's exactly what we're here for. Thanks for choosing Fair!

Thank you for the kind words. We are glad to hear our agent was attentive and cooperative. That is exactly the experience we aim to deliver every time.

Thanks for the honest feedback. We understand that budget plays a big role in any decision, and we never want someone to feel stretched. Our goal is to offer clear, flexible options so drivers can choose what fits their situation. If you would ever like us to take another look at pricing or coverage choices with you, we are here to help.

Thank you for the awesome review. We built Fair to make coverage simple, transparent, and actually worth it, so hearing that you saved nearly $3,000 compared to the dealer is exactly why we do this. Choosing the protection you want without pressure or hidden costs should be the standard. We are glad you found the process straightforward and that the $100 deductible option worked in your favor.

Thank you for taking the time to share this feedback. We understand how frustrating unexpected repair processes can feel, especially when you are already dealing with a vehicle issue. Like all vehicle service contracts, a teardown may sometimes be required so the repair facility and administrator can confirm the cause of a failure and determine coverage. We work to be upfront about this because it is part of how we keep coverage fair and prevent customers from paying for issues that are not related to a covered breakdown. That said, we know it is not a fun part of the process, and we are always looking for ways to make it clearer and easier to navigate. Maintenance records are another industry standard since coverage depends on proper vehicle care. Your suggestion about a simple way to store receipts is a great one, and it is exactly the kind of experience improvement we want to build. We appreciate you calling it out. If you would like, our team would be happy to review your situation directly and walk through your options. Please reach out to us at [email protected] so we can help.

We built Fair to be simple from start to finish, so it means a lot to hear that reviewing, customizing, and activating your plan felt easy. That’s exactly how it should be. Taking a quick photo of your odometer and being covered in minutes puts you in control. No paperwork headaches. No back and forth. We’re glad you had a great experience and we’re here whenever you need us. Drive confident.