Caring team
The care and concern to help get my finances back on track
About Family Credit Management
Data updated- Website
- familycredit.org
- Category
- Money & Insurance
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 66 reviews
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Is Family Credit Management legit?
Family Credit Management (familycredit.org) has a 5.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
Fast response to inquiries
Fast response to inquiries. Easy to sign up and most importantly customer satisfaction.
Customer service
Help ful very easy to deal with
Excellent Customer Service and Enrollment Experience
I spent several months researching debt management programs before deciding to enroll with Family Credit Management. Throughout the process, I never felt pressured to make a decision. My counselor, Whitney Rice, was patient, professional, and took the time to answer all of my questions thoroughly. Every email and phone inquiry was answered promptly, and the enrollment process was straightforward. When I had questions about account closures, payment timing, and updating my information, they were addressed quickly and professionally. I appreciated that they allowed me to wait until after I completed my move before moving forward with enrollment. I have just enrolled in the program, so I cannot yet speak to the long-term results. However, based on my experience so far, I have been very impressed with the professionalism, communication, and customer service provided by Family Credit Management. I'm looking forward to working with them over the coming years to become debt-free.
Very easy setup
Very easy setup. My Credit Counselor was very helpful.
The two gals that were working with me…
The two gals that were working with me where very patient and checked up on me. Great Customer Service. Very transparent. Reasonable Monthly payments .
Everyone has been great so far but it’s…
Everyone has been great so far but it’s the beginning of the process so I will update when I find out how it actually works
Family Care Credit
Family Care Credit was amazing all throughout the process, from beginning to end. Answered all my questions and made me feel good about taking a positive step in the right direction on getting my finances together. I look forward to working with them.
Customer Service YES!!!
My experience with Family Credit has been great. Everyone I’ve spoken to has been very helpful. They take the time to listen to what you need and offer options to helping you achieve your goal to become debt free.
Quick replies from Family…
Quick replies from Family credit...questions answered in a simple manner making it easy to understand and follow all next steps.
Hopeful
Everyone has been so kind and helpful. I was incredibly disappointed in myself for my credit card situation. I feel like I have hope now that I will have it paid off in a reasonable time frame instead of a lifetime!
Assistance and guidance
This company explained the process completely telling me What to expect from the start snd how long it would take to complete and pay in full my debt without ruining my credit. I needed their expertise and guidance to complete the process.
They made things simple for me
They made things simple for me. Now I'm debt free thank you family credit management
I just began this process and working…
I just began this process and working with the counselor has been wonderful. She was able to answer any questions and concerns and help put my mind at ease.
They were very professional and they…
They were very professional and they were fast doing the arrangements with the cards companies. The best thing I could do.
They was understanding and very…
They was understanding and very respectful. They had the patience working with me.
Very easy to talk to everyone involved
Very easy to talk to everyone involved. Everyone was so helpful stress free which was the part I was concerned about. I appreciate all the help!!
The caring compassionate care I was…
The caring compassionate care I was given to help me relive my life situation that was causing anguish, stress and loss of sleep was alleviated by this organization who is helping me get back to a NORM. Thank YOU so much.
The process was quick and easy
The process was quick and easy. The quote was went within 48 hours, I requested a few changes, and those were sent within 48 hours, agreement sent and signed.
Fast response
Fast response, great and high quality customer service