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Public & Local Services

Family Tree Support

63 reviews

4.963 reviews
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About Family Tree Support

Data updated
Website
familytreemakersupport.com
Category
Public & Local Services
Location
United States · Terrell
Status
Unclaimed
Last 12 months
34 reviews
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Is Family Tree Support legit?

Family Tree Support (familytreemakersupport.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 34 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Richard · 1 review · Experienced 2025-12-15 ·

Very knowledgeable and competent…

Very knowledgeable and competent techinician served the need I had for his service.

M
Mark · 1 review · Experienced 2025-12-13 ·

AJ was very helpful

AJ was very helpful, kept me informed of the work and progress and saw the problem resolved to completion!

G
Gloria Bailey · 1 review · Experienced 2025-11-10 ·

AJ did a lot of work in time expended…

AJ did a lot of work in time expended and he seemed to know his way around the computer.

J
Judith · 1 review · Experienced 2025-11-04 ·

Easy to understand what to do.

P
Pamela · 1 review · Experienced 2025-11-03 ·

AJ was helpful in setting up my program

S
Susan · 1 review · Experienced 2025-10-31 ·

AJ was very helpful and transferred my…

AJ was very helpful and transferred my info onto the new computer successfully. Thank you

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

M
Marlin · 1 review · Experienced 2025-10-28 ·

happy results

technician was very good

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

D
DAVID STOREY · 6 reviews · Experienced 2025-10-25 ·

EXCELLENT ENGINEERS.TOOK A LONG TIME TO…

EXCELLENT ENGINEERS.TOOK A LONG TIME TO RECTIFY MY PROBLEM BUT WERE PROFESIONAL AND SOLVED THE PROBLEM.

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

P
Patrick · 1 review · Experienced 2025-10-01 ·

great service

fast complete work by aj wilson

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

M
Marcelle · 3 reviews · Experienced 2025-09-30 ·

Very knowledgeable professional…

Very knowledgeable professional business, very nice people. I would definitely recommend and personally use again.

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

B
Bobby · 3 reviews · Experienced 2025-07-16 ·

Nova Anderson from support Quickly…

Nova Anderson from support Quickly fixed my software update issue. Friendly, efficient and made it really easy. I will ask for Nova next time.

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

B
Bob Duckman · 1 review · Experienced 2025-09-09 ·

The tech AJ explained the process and…

The tech AJ explained the process and was very helpful

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

M
Mrs Barbara Teran · 2 reviews · Experienced 2025-09-03 ·

Great help and advice and great at…

Great help and advice and great at fixing my FTM Program!

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

T
Tina Bradley · 1 review · Experienced 2025-08-12 ·

Quick and Easy

Helpful and polite. The tech helped me transfer and upgrade.

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

D
Dayton Cook · 1 review · Experienced 2025-08-06 ·

AJ has gone beyond my wildest…

AJ has gone beyond my wildest expectations and I am so grateful to have my documents on Family Tree back on my computer. Thank you immensely.

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

A
Al Moore · 1 review · Experienced 2025-08-04 ·

AJ was very easy to work with and easy…

AJ was very easy to work with and easy to understand. Great Job

Reply from Family Tree Support2025-11-01

Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.

L
Leon · 1 review · Experienced 2025-07-30 ·

Nova was very professional

Nova was very professional and provided me with high level of expertise that help me greatly. You are fortunate to have him as your employee

Reply from Family Tree Support2025-07-31

Thank You, Leon.

L
Linda Yelland · 1 review · Experienced 2025-07-31 ·

Andy was wonderful.

Andy was wonderful.. He got me set in no time and was very personable. Thank you

Reply from Family Tree Support2025-07-31

Thank You, Linda.

G
Gail Payne · 1 review · Experienced 2025-07-28 ·

Good work

Good work, great attitude

Reply from Family Tree Support2025-07-31

Thank you, Gail. Please call us if you need any help.

B
Beth Hungerink · 2 reviews · Experienced 2025-07-27 ·

Quick and accurate Service

The technician was knowledgeable and speedy. He installed Family Tree Maker 2024 for me, and transferred all of my trees to the this new version. Thank you, Andy.

Reply from Family Tree Support2025-07-31

Thank You, Beth.