Very fast and with great knowledge
Very fast and with great knowledge. Thank you!
Family Tree Support (familytreemakersupport.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 34 of them were added in the last 12 months. Last updated 2026-08-10.
Very fast and with great knowledge. Thank you!
I worked with Andy the technician who was amazing and fixed the issue I was having in a very quick time. He is very knowledgeable and efficient.
Very thorough, patient, and polite
AJ did an excellent job of transferring my files over to the new software. I never would have gotten it done by myself. GREAT JOB AJ.
Timely service with reinstalling my FTM on an updated version.
AJ has gone over and above to help me get the new program set up, scan photos, print, etc. He is extremely polite, doesn't get upset with my pea brain, and stayed with me through the entire process. Including having phone connection times interfere several times. He NEVER gave up on this Old Gal. I thank you for having AJ on your support team. djp
I was facing issue with a software and called 5am in the morning and tech resolved it for me.
AJ was very professional. He explained everything to me and he showed me how to do things that I did not previously understand how to do. I a very satisfied with his assistance.
Considerate and patience with my problem.
AJ was super with patience and expertise!
The ability to change or upgrade when needed
AJ was most wonderful He was easy to work with and completed our problem We are so grateful for him Thank you AJ.
Andy completely solved my problem. I am satisfied and happy and he did not just solved the problem. He was kind and courteous. I will ask for him if I do face any problem again.
A J SUPPORT WAS OUT STANDING!! . HIS TI1RELESS HELP A 92 YA OLD DEFINES THE OUTSTANDING ASSISTANCE. JOHN C BURT
Well explained and efficient, more work to be done at a later date. Thanks
A J was efficient, patient and solved all the problems I presented. I appreciated his help as well as Bob early.
Family Tree Support provides helpful and clear guidance for exploring your genealogy. The process was straightforward, and the team was responsive and knowledgeable. It's a great option for anyone wanting to uncover and organize their family history.
63 reviews matching