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Public & Local Services

Family Tree Support

63 reviews

4.963 reviews
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About Family Tree Support

Data updated
Website
familytreemakersupport.com
Category
Public & Local Services
Location
United States · Terrell
Status
Unclaimed
Last 12 months
34 reviews
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Is Family Tree Support legit?

Family Tree Support (familytreemakersupport.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 34 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Myrl · 1 review · Experienced 2026-08-02 ·

Very fast and with great knowledge

Very fast and with great knowledge. Thank you!

D
Dean Davidson · 1 review · Experienced 2026-06-07 ·

I worked with Andy the technician who…

I worked with Andy the technician who was amazing and fixed the issue I was having in a very quick time. He is very knowledgeable and efficient.

G
Gilmer Bowman · 2 reviews · Experienced 2026-05-27 ·

Very thorough

Very thorough, patient, and polite

R
Richard · 1 review · Experienced 2026-05-24 ·

Turough and completed tasks

J
James · 3 reviews · Experienced 2026-05-21 ·

AJ did an excellent job of transferring…

AJ did an excellent job of transferring my files over to the new software. I never would have gotten it done by myself. GREAT JOB AJ.

R
R. Aubrey Hawton · 2 reviews · Experienced 2026-05-20 ·

Timely service with reinstalling my FTM…

Timely service with reinstalling my FTM on an updated version.

D
D Jane · 3 reviews · Experienced 2026-05-13 ·

AJ has gone over and above to help me…

AJ has gone over and above to help me get the new program set up, scan photos, print, etc. He is extremely polite, doesn't get upset with my pea brain, and stayed with me through the entire process. Including having phone connection times interfere several times. He NEVER gave up on this Old Gal. I thank you for having AJ on your support team. djp

J
Jim Stanley · 1 review · Experienced 2026-05-13 ·

I was facing issue with a software and…

I was facing issue with a software and called 5am in the morning and tech resolved it for me.

D
David · 1 review · Experienced 2026-05-11 ·

AJ was very professional

AJ was very professional. He explained everything to me and he showed me how to do things that I did not previously understand how to do. I a very satisfied with his assistance.

N
Nancy Hiddemen · 1 review · Experienced 2026-03-30 ·

Patience with me.

M
Mac Stiles · 1 review · Experienced 2026-03-09 ·

Considerate and patience with my…

Considerate and patience with my problem.

M
MARION · 1 review · Experienced 2026-03-06 ·

AJ was super with patience and…

AJ was super with patience and expertise!

A
Arthur · 1 review · Experienced 2026-02-24 ·

The ability to change or upgrade when…

The ability to change or upgrade when needed

G
George · 1 review · Experienced 2026-02-10 ·

AJtree

AJ was most wonderful He was easy to work with and completed our problem We are so grateful for him Thank you AJ.

L
Linda Hauser · 1 review · Experienced 2026-01-18 ·

Andy completely solved my problem

Andy completely solved my problem. I am satisfied and happy and he did not just solved the problem. He was kind and courteous. I will ask for him if I do face any problem again.

E
Ellen · 1 review · Experienced 2026-01-13 ·

AJ completed the download quickly.

J
John · 1 review · Experienced 2026-01-11 ·

A J SUPPORT WAS OUT STANDING!

A J SUPPORT WAS OUT STANDING!! . HIS TI1RELESS HELP A 92 YA OLD DEFINES THE OUTSTANDING ASSISTANCE. JOHN C BURT

C
Cecile · 1 review · Experienced 2026-01-10 ·

Well explained and efficient

Well explained and efficient, more work to be done at a later date. Thanks

X
Xxxx · 2 reviews · Experienced 2026-01-07 ·

A J was efficient

A J was efficient, patient and solved all the problems I presented. I appreciated his help as well as Bob early.

C
Carter Graham · 2 reviews · Experienced 2025-12-30 ·

Family Tree Support provides helpful…

Family Tree Support provides helpful and clear guidance for exploring your genealogy. The process was straightforward, and the team was responsive and knowledgeable. It's a great option for anyone wanting to uncover and organize their family history.