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Events & Entertainment

Fanimal

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100 reviews

4.8100 reviews
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About Fanimal

Data updated
Website
fanimal.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Replies to negative
33% (1/3)
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About this business

Fanimal is an all-in-one ticket marketplace that empowers users to organize their own events, buy discounted access as groups, or potentially resell unwanted tickets. Fanimal Organizer assists independent venues and promoters with hassle-free customizable ticketing and interactive add-on features. Fanimal Groups aid buyers in slashing prices and splitting payments across their party to an extensive catalog of events. Fan Selling helps buyers sell tickets to events they can no longer attend. Combining all services with 5-star support, it’s no wonder why Fanimal helps users experience more. BUY TICKETS ORGANIZE EVENTS SELL TICKETS

Written by the business, not verified by us.

Is Fanimal legit?

Fanimal (fanimal.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-31.

What people say

Fake Tickets/Ticket Scam

Fake Tickets/Ticket Scam We purchased tickets along with utilizing the group payment option, upon arrival to the venue were turned down and told the tickets were fake. The venue couldn’t do anything about it other than direct us to Fanimal or allowed us to buy tickets at the venue. A friend of mine reached out to Fanimal under their ticketing guarantee and the company is giving him a very hard time and not so far appearing to give him his money back.

No refund 3 weeks after show has been cancelled

My event has been cancelled for almost 3 weeks and still no sign of a refund. It says all over their site about how tickets are 100% guaranteed, even if the organizers aren't offering refunds, but Fanimal refuses to do anything and just keeps giving me the email for the organizers of the event, who are also ignoring me.

Quick, easy-to-use interface, and low fees!

I was searching through all my usual resale sites and apps for tickets to a high-demand game, and had been meaning to give Fanimal a try. I'm so glad I did! The interface was very easy to use, the cost and fees were the lowest I found across every site, and the tickets were transferred to me almost immediately! I'll definitely look here first from now on!

Super confused

Super confused! Why wasn't my ticket available in the app? Cheap ticket, confusing interface with Ticketmaster.

Reply from Fanimal2024-08-30

Hi Kristin. I empathize with your frustration and am sorry to hear you feel this way about us. It looks like you were content with our pricing, but just didn't enjoy using the interface of Ticketmaster. We don't blame you! Unfortunately, since the venue you attended has a business deal with Live Nation, only in-app Ticketmaster tickets are accepted for digital delivery. We wish there was a way around this issue, but it's standard for resale marketplaces to require anyone to have to download a venue's official ticketing application to go to an event. I'm sorry we can't be of more help, your mistake was of the rare variety we couldn't help fix. We wish we could alter the Ticketmaster interface ourselves, but it's not a product we have influence over. At Fanimal we're trying to be the good guys of the industry through transparent pricing and our patented group purchase feature, which you used for your order to get a great deal. Since we did not hear anything from you to our support team before the event, it appeared like everything had gone smoothly for your group, so it's very disappointing to see such a bad review. You are always welcome to reach out to us at [email protected] if you ever have any questions. I hope you can understand our perspective here and might be willing to give us another shot. Jonny Halprin CEO of Fanimal, Inc.

Amazing Customer Service

after logging into my account wrong and getting shut out from my tickets at the gate because i couldn’t remember my password i choose to not contact customer support and just rebuy tickets from another site. After the game i contacted them telling them i never got my tickets which is all my fault. they then proceeded to refund me??!! Even though it was nothing on them! I will definitely be using this app to purchase all of my tickets from now on!

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