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Shopping & Fashion

Fan Jackets

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101 reviews

4.7101 reviews
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About Fan Jackets

Data updated
Website
fanjackets.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
14 reviews
Replies to negative
83% (5/6)
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About this business

FanJackets.com is a leading leather jacket brand and continuously expanding its business to different parts of the world. Providing Free shipping to the US, Canada, Australia and UK. More than 25000+ customers worldwide with 99% satisfaction rate.

Written by the business, not verified by us.

Is Fan Jackets legit?

Fan Jackets (fanjackets.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

I've ordered more than once and every…

I've ordered more than once and every item always fit perfect, it's like the measured me. I'll definitely order again.

Reply from Fan Jackets2024-12-02

Hi Coree, Thank you for your continued trust and support! and we’re thrilled our items have worked so well for you. Looking forward to serving you again! Regards, Fanjackets

Very Attentive to Customer’s Satisfaction

I recently had a minor issue with my order from Fan Jackets, and I was amazed by how quickly and professionally they addressed it. Their customer support team truly stands out—they were responsive, attentive, and made me feel valued as a customer. The quality and craftsmanship of their products are exceptional, and it’s clear they take pride in what they do. I’m so impressed by their commitment to ensuring customer satisfaction and maintaining high standards. I highly recommend Fan Jackets to anyone looking for great products and top-tier customer service. They’ve exceeded my expectations, and I’ll definitely be shopping with them again!

Reply from Fan Jackets2024-12-02

Hi Cunai, Thank you for your detailed feedback. We’re pleased to have provided a positive experience and look forward to serving you again in the future. Regards, Fanjackets

Everything was just as they said or…

Everything was just as they said or better. From the description, ordering, delivery, quality, I mean everything was a great experience. I wish every company on the internet was just like them. I am saving up to buy another style jacket from them.

Reply from Fan Jackets2024-12-02

Hi Wayne, Thank you so much for sharing your wonderful feedback! We're thrilled to hear that everything exceeded your expectations. Knowing that you're saving up for another style truly inspires us to keep delivering top-notch experiences. We can't wait to serve you again! Regards, Fanjackets

Great product in comparison to the…

Great product in comparison to the price.I like the item.I like the quality!btw I got few compliments so far😁

Reply from Fan Jackets2024-11-28

Hi Bawar, Thank you for your review! We're so glad you’re happy with the quality and value of your purchase. It’s great to hear you've received compliments! Regards, Fanjackets

Waited 2 - 3 weeks

Waited 2 - 3 weeks nothing So i ask for a Refund before it was sent Got a answer jacket will be sent in two days and you will get $15 refund. Jacket arrived and is in very poor cond not the same as on there site Got sent from Pakinstan prob made by child labour. SO BEWARE seen better jackets at Kmart very unhappy with Fan Jackets crap

Reply from Fan Jackets2024-11-20

Hello Adam, Firstly, I would like to sincerely apologize for the delay in the delivery of your order and for any inconvenience this may have caused. We understand how frustrating it can be to wait longer than expected for an item, and we always strive to deliver all our orders in a timely manner without any excuses. I have seen that you placed the request for a Real Lambskin Leather Jacket and we have provided you with the delivery of your parcel by passing it through our Quality & Assurance Unit. We take our quality control process very seriously and we always ensure that the items we send out to our customers meet our high standards. Regarding your concerns about the origin and manufacturing practices of our products, I want to assure you that Fan Jackets is committed to ethical sourcing and ensuring that all our items are produced under fair and responsible conditions. We have assigned your case to our customer support manager, Mr. Joseph Michael. He has sent you an email and provided the best resolution to address all your concerns and issues. Once again, I deeply apologize for the inconvenience and disappointment you have experienced. Your feedback is invaluable, and we will use it to improve our products and services. Warm regards, Team Fan Jackets

Excellent experience

After trying to buy a coat from so many other sites & having issues sending back (a 3x fit like a small!!), I found Fanjackets & thought why not, try 1 more time. Reviews were great. Took 3 weeks to receive coat & it is a perfect fit. Like was made for me!!

Reply from Fan Jackets2024-11-28

Hi David, Thank you for sharing your experience! We're so glad you found the perfect fit with us after your search. We appreciate your patience, and we're thrilled you're happy with your coat! Regards, Fanjackets

Company went radio silent

Why is there no notification after an order is placed about when shopping of said order will occur? Is this even a legit company?

Reply from Fan Jackets2024-11-11

Dear Jamie, We sincerely apologize for the inconvenience you have experienced. We completely understand how frustrating this situation must be for you. We would like to inform you that once your order was placed, we promptly sent you a confirmation email. However, we understand that occasionally, emails can end up in the spam or junk folder. We have assigned your case to our Customer Service Supervisor, Joseph Micheal. He has already sent you an email containing all the relevant information about your order along with the best possible resolution. Please accept our heartfelt apologies for the hassle this may have caused. Warm regards, Team Fan Jackets

Updated Customer Alert!

11/08/2024. This is an update for my purchase on June 6 2024. I got a Black leather cafe racer motorcycle jacket. After 4 months of wearing the jacket on a daily basis while riding my motorcycle I felt that I should let others know if the item I purchased was worth the money, how it fits, and it's condition four months into my continued experience with my Fan Jackets jacket. I made a very good choice in purchasing from Fan Jackets,You can too. This is a very nice looking jacket with the softness of glove leather. It's not heavy like my old school leather biker jacket is. Other than cleaning off dried up bug splats, the jackets appearance and it's condition is like new. I'm very pleased with the high quality/looks/fit of my Fan Jackets jacket. You will be too! Garm PHX, Az.

Reply from Fan Jackets2024-11-28

Hi Garm, Thank you for the detailed update, Garm! We're thrilled to hear that your black leather cafe racer jacket is holding up so well after months of daily use. We appreciate your thoughtful feedback and are glad you’re enjoying the quality, fit, and comfort of your jacket. Your recommendation means a lot to us! Regards, Fanjackets

Quality of product and overall customer satisfaction.

As previously stated product quality is outstanding together with excellent fit and overall customer service is excellent.

Reply from Fan Jackets2024-11-01

Hi Edward, Thank you for your kind words! We're thrilled to hear you're satisfied with the quality and fit of your product, as well as our customer service. Your feedback means a lot to us! Regards, Fanjackets

Perfect

I absolutely love ❤️ my purchase of my leather jacket, it is so soft and very stylish. It will never go out of fashion, it is a timeless classic piece. I will always enjoy wearing it and the colour maroon is gorgeous. 🥰 Also my order arrived so quickly, thanks fan jackets for a great speedy service 👍😁😊 Mei

Reply from Fan Jackets2024-11-01

Hi Meiling, Thank you, Meiling! We’re thrilled to hear you love your maroon leather jacket and had a great experience with our service. Enjoy your timeless piece! Regards, Fanjackets

Black Quilted Leather Coat

The product is a genuine one of a kind. The Quilted diamond pattern along with the snap collar and buttons add a lot of detail to the coat. It makes this item a must for your jacket collection.

Reply from Fan Jackets2024-11-01

Hi Dusk, Thank you for your review! We're glad you love the unique details of the black quilted leather coat. Enjoy adding this standout piece to your collection! Regards, Fanjackets

This company has great customr servicw

This company has great customer service. Not to mention that the jacket I purchased was beautiful. Very soft leather. The exchange process was seamless!

Reply from Fan Jackets2024-11-01

Hi Annette, Thank you for your kind words! We’re so glad you enjoyed the jacket and had a smooth exchange experience. Regards, Fanjackets

Quality and shipping service were outstanding!

I loved my leather jacket and the fast shipping too! I would definitely buy from this company again.

Reply from Fan Jackets2024-10-19

Hi Annie, Thank you for your kind words! We're thrilled you loved the jacket and our fast shipping. Looking forward to serving you again! Regards, Fanjackets

Plus size too small

The company is great to work with. The jacket I ordered was too small, even after checking the size chart for sizing. I ordered a 3X and through the body it was ok. However, the shoulders were too narrow and the arms were way too tight. It was a beautiful jacket and I can't find anything comparable to it, so I'm sad. The return process and easy and quick.

Reply from Fan Jackets2024-10-19

Hi, Thank you for your feedback! We're sorry the fit wasn’t quite right but happy to hear the return process went smoothly. We appreciate your support and hope to offer something perfect for you in the future! Regards, Fanjackets

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