This is my third time ordering and they…
This is my third time ordering and they are awesome! Very thorough as well.
About Fansidea
Data updated- Website
- fansidea.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 100% (6/6)
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Is Fansidea legit?
Fansidea (fansidea.com) has a 4.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
We ordered 7 jerseys
We ordered 7 jerseys, 3 of which were youth. Upon receiving them we noticed the lettering in the youth jerseys was way too low. I reached out to customer service and they responded quickly and sent us New Jerseys at no extra cost within the week. The jersey quality is fantastic. It’s thick and constructed well. 10 out of 10 experience.
Reply from Fansidea2026-08-04
Dear Ashley, It was an absolute pleasure reading your thoughtful feedback on our jersey and customer service. We take great pride in creating products that meet our customers' expectations, and your kind words reassure us that we're on the right track. While we always strive for perfection, we understand that customized products may occasionally fall short of expectations. In such cases, we encourage our customers to reach out to us, we're always here to listen and do our very best to make things right. Thank you once again for your support and encouragement. We truly appreciate it! Best regards, Fansidea Team
Great product
Great product, great service and quick shipping. Thank you!
Reply from Fansidea2026-07-31
Dear Tracy, Thank you so much for your wonderful feedback! We’re delighted to hear that you love your jersey and had a great experience with our service. Your support means the world to us and motivates our team to keep delivering the best quality and service. We look forward to serving you again soon! Best regards, Fansidea Team
I ordered the jerseys for my social…
I ordered the jerseys for my social club an event we attended on 7/18 my club sisters lived the way they turned out and we received lots of compliments the quality was great for the price and most likely will order again
Reply from Fansidea2026-07-22
Dear Tanya, Thank you for your feedback. We're glad to hear that the final product met your expectations. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Best regards, Fansidea Team
Jerseys look great
Jerseys look great. Very happy with the product
Reply from Fansidea2026-07-22
Dear Robert, We’re pleased to hear about your positive shopping experience! Thank you for your kind words, and we look forward to serving you again in the future. Best regards, Fansidea Team
Our jerseys were perfect
Our jerseys were perfect! Ordering was super easy and the personal customer service was an unexpected bonus.
Reply from Fansidea2026-07-16
Dear LaQuitea, Thank you for your glowing review! We are glad to hear that the jersey meets your requirements. We’re thrilled to hear that you enjoyed your experience with us. We look forward to welcoming you back soon! Best regards, Fansidea Team
Quick and stellar customization, quality, and customer service
Phoebe was amazing to work with - she responded swiftly, kindly, and comprehensively. She offered two options for our customization, confirmed everything and provided quick feedback, and got the shipping out to us super fast to ensure we made it to our first game in style! Also, I had made a mistake and she talked me through it with patience and a willingness to make it right - even though it turns out I had been in the wrong! The people are great! The quality of the jerseys is great! And our customization was perfect and not cheap! 11/10 for real!
Reply from Fansidea2026-07-15
Dear Brittany, We're so glad to hear that our customer service team provided you with swift, patient, and professional support throughout your customization process. It's great to know we could deliver high-quality jerseys with perfect details and get them to you in time for your game! We appreciate your 5-star review and for choosing Fansidea. Your kindness means a lot to us. Wishing you an amazing game! Best regards, Fansidea Team
Customer service was incredible
Customer service was incredible! Sophia helped me through every step and made ordering seamless. The quality is good, and we can't wait to wear them for our next trade show.
Reply from Fansidea2026-07-13
Dear Maggie, Thank you so much for your wonderful feedback! We're thrilled that our customer service team made your ordering experience seamless, and we're equally delighted that you're happy with the quality. Your support means the world to us. We look forward to serving you again soon! Best regards, Fansidea Team
Me and my team like the product that we…
Me and my team like the product that we received the customer service and the emails with the agent helping us get the product that we want and the design that we wanted very helpful...
Reply from Fansidea2026-07-13
Dear Josh, Thank you so much! We're delighted that both our jersey and team were able to bring your vision to life, and we truly appreciate your trust in us. Your 5-star review motivates us to keep pushing forward. Look forward to serving you again. Best regards, Fansidea Team
Feedback from a repeat customer….Very…
Feedback from a repeat customer….Very pleased with their jerseys and customer service.
Reply from Fansidea2026-07-09
Dear Eric , Thank you for your positive feedback! We're glad to hear you're satisfied with our jersey and customer service. Looking forward to your next order! Best regards, Fansidea Team
This website is garbage
This website is garbage. It takes 10 days just to make your order. Another 10 days or more to ship. And then another 10 or more days stuck in transit or stuck in customs. I would give this company a neg---10 if u could
Reply from Fansidea2026-07-10
Dear Thao, Thank you for bringing this to our attention. We understand your frustration regarding the shipping timeline. We would like to clarify that once an international shipment enters customs, the inspection and clearance process is conducted solely by the customs authorities and is outside of our control. The duration of customs clearance can vary depending on the destination country, inspection requirements, and other regulatory factors. Although the customs process itself is beyond our control, we do not step away from our responsibility. Our team will continue to monitor the shipment, work with the carrier when necessary, and provide support until the order is successfully resolved. Thank you for your understanding. Sincerely, Fansidea Team
Never received order
Never received order. No customer support
Reply from Fansidea2026-07-10
Hello, Thank you for bringing this to our attention. As this review does not include any order information, we’re unable to identify your case or verify the shipment status. Please contact our support team at [email protected] with your order number or relevant details, and we will investigate the matter promptly and assist you with an appropriate solution. We look forward to resolving this for you. Sincerely, Fansidea Team
Amazing !
Helen has been great with the whole Process very responsive and has taken care of all my need 10/10 recommend. And the best part was they create my Custom shirts at an amazing price and quality !
Reply from Fansidea2026-07-08
Dear Jay, It's wonderful to hear that you're satisfied with the jersey and service! At our store, we strive not only to offer top-notch products but also outstanding customer service. Your kind words are an encouragement to the whole team. If you want to check out our new arrivals later, we'll be here ready to serve you! Best regards, Fansidea Team
Large order, fast shipping!
The jerseys were done with amazing quality and shipping was very fast within two weeks on my large order with the expedited shipping option, well worth it. Will definitely be buying more in the future!
Reply from Fansidea2026-07-07
Dear Andrew, Thank you so much for your wonderful feedback! We’re delighted to hear that you love your jersey and had a great experience with the delivery. Your support means the world to us and motivates our team to keep delivering the best quality and service. We look forward to serving you again soon! Best regards, Fansidea Team
Good customer service and prompt response
Update July 9- Customer service team reached out to me and provided expedited shipping and refunded as it was delayed. They also offered free replacement as size was too small on my son. Really appreciate all the help to get issues resolved promptly. Horrible company. They take 3 weeks for production ( probably they get it from outside US for cheap) and another 2 weeks to ship. Ordered jersey for kids birthday and paid almost $40 for $10 jersey. Only to find out that production and shipping will take more than month. Will never order from them. If I have to wait more than a month to recieve product, I could get it from temu or aliexpress for one third price. When asked to expedite order, they sent me a bill of $30 extra. Just ridiculous.
Reply from Fansidea2026-07-03
Dear Samika, Thank you for sharing your feedback. We understand this order was for your son's birthday, and we're sorry it didn't arrive in time for such an important occasion. For transparency, every Fansidea jersey is custom-made after an order is placed, so each order includes both production and shipping time. These estimated turnaround times are provided on our product pages before checkout. The $30 mentioned was not an additional charge, but an optional DHL Express upgrade offered after we learned about your timeline to help reduce the shipping time after dispatch. For customers with a specific event or delivery deadline, we encourage adding an order note at checkout or contacting us immediately after placing an order. Our team will do everything possible to review the timeline and provide the best available shipping recommendations. Your case has been escalated to our WeCare Team, and we will continue working with you directly. Sincerely, Fansidea Team
Quality product
Quality product. Great customer service, support and attention to detail! Will use again and recommend!
Reply from Fansidea2026-07-03
Dear Andrea, We are honored to hear that you are satisfied with the jersey and customer service. And we really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Best regards, Fansidea Team
Thank you, Fansidea!
Second time ordering with Fansidea, and their team never fails to make my custom jersey designs come to life. The process is very user friendly and I will continue to be creative through this platform! Thank you always!
Reply from Fansidea2026-07-02
Dear Jebediah, Thank you so much for your wonderful feedback! We’re delighted to hear that you love your jersey and had a great experience with our service. Your support means the world to us and motivates our team to keep delivering the best quality and service. We look forward to serving you again soon! Best regards, Fansidea Team
Easy, quality and convenient
Really nice experience. Easy to work with company and fast order delivery!
Reply from Fansidea2026-07-01
Hello, Thank you for your kind words and high recommendation! We’re so glad we could meet your expectations. Enjoy your new jacket! Best regards, Fansidea Team
Affordable craftsmanship
The product is of high craftsmanship and is made of a material that allows them to keep the cost down to an affordable level for the average consumer. It arrived even before the due date and was in good condition. Communication was open and helpful.
Reply from Fansidea2026-07-01
Hello, We appreciate your feedback! Providing beautiful quality and polite service is always our top priority. Thank you for choosing us to fit your needs! Best regards, Fansidea Team
Great experience and quality
Great company to work with! I loved that they assign a specific person to assist you after you order. The jerseys arrived super fast and the quality is amazing. We can't wait to place our next order!
Reply from Fansidea2026-07-01
Hello, Thank you so much for the amazing review! We are thrilled to hear you loved the quality of the jerseys and enjoyed our 1-on-1 assistance. We can't wait to work with you again on your next order! Best regards, Fansidea Team