100% authentic guaranteed. The leader in pre- owned ultra-luxury accessories.
Written by the business, not verified by us.FASHIONPHILE (fashionphile.com) has a 4.3 out of 5 rating on OK.one, based on 166 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the luxury items and the highly accurate, trustworthy descriptions provided across the online platform. Many people also warmly appreciate the reliably fast delivery times and secure packaging, ensuring that all valuable purchases arrive safely and in wonderful condition every single time. Some reviewers were not happy with customer service response times and experienced frustrating communication delays when attempting to resolve various order inquiries and concerns. Some consumers additionally noted occasional slow shipping periods, alongside occasional rare problems concerning unexpected item conditions or strong lingering odors upon arrival.
Auto-generated from all reviews of this business. For reference only.More than happy with my purchase, item was new shipping was fast over all great company I have no complaints, was my first purchase but definitely not my last
Ebonie, We’re so pleased your first FASHIONPHILE purchase was a great one from start to finish. Thank you for placing your trust in us. We’re glad your item arrived quickly and in beautiful condition, and we’d be happy to welcome you back anytime!
Always a good experience with Fashionphile! The scarf I ordered is perfect and matched the posted description. The item arrived on time and was well packaged. This is the second purchase I've made through Fashionphile.
Cathi, Thank you for your review and for choosing FASHIONPHILE again! We’re delighted to hear your scarf arrived exactly as described and was delivered safely and on time. Thoughtful presentation and accurate descriptions are essential to the FASHIONPHILE experience, and we’re so glad that reflected in your purchase. We look forward to helping you find your next luxury piece!
Was a little slow to ship, but arrived in exact condition described on website
Janel, Thank you for your feedback. Ground shipping timelines can vary however, we understand the anticipation that comes with waiting for a new piece to arrive. We’re glad your order arrived safely and exactly as described, and we hope you enjoy your luxury find!
Saint Laurent first quality bag. Love & will come back.
Love it! Would recommend.
I have been purchasing from fashionphile as a canadian customer for years now. I needed to return a purchase as it didn’t match the description and of course they won’t give international customers paid postage (even though most big companies do!!) so i paid for the customs and fees to be returned and usps failed to notice their new unit number and wouldn’t deliver it. A notice was left for them, and I tried reaching out to usps but they won’t allow the sender (me) to reschedule delivery. I reached out to fashionphile and they refuse to acknowledge the notice that was left for them stating my item couldn’t be delivered and they won’t reach out usps (even though they’re the only ones allowed to!) to reschedule delivery. so i’ve paid multiple times for this bag to sent to me in canada, including customs! and then returned and essentially just sitting at usps. i’m out almost 2000$ now and no one will respond to my emails. If you’re an international customer BEWARE. bags aren’t always as pictured and their new return address is extremely flawed. customer service is snippy and condescending and useless.
We’re sorry to hear about your return experience, especially as a longtime international client. International returns can involve additional carrier, customs, and postage considerations, but we understand how frustrating it is when a package is stalled and the next steps are unclear. We’d welcome the opportunity to review this further, including the return address, delivery notice, and any follow-up needed with the carrier. Please contact us at [email protected] with the subject line “Review Response Follow Up” so we can connect with you directly and help work toward a resolution.
Great purchase and timely arrival! Will be ordering again.
Jade, Thank you for your review! We're delighted to hear your purchase arrived promptly and met your expectations. We appreciate your support and look forward to helping you find your next luxury find at FASHIONPHILE.
My delivery did not take long after I placed my order. The purse matched the description that was given by Fashionphile exactly and the leather is great quality.
Tam, We’re pleased to hear your purse arrived promptly and reflected the listing with precision. Thoughtful presentation, accurate details, and quality are central to the FASHIONPHILE experience. We hope you enjoy your new luxury piece!
I was really impressed with the quality of bag I received. I felt like the photos were great, and I felt like it was a more than fair price set for the item. It was 0 hassle, I’ve ordered from other consignment sites with previously owned designer pieces and I can truly say this is one of the most well depicted ones I’ve received. I would absolutely order from again.
Kaylee, Thank you for such thoughtful feedback! We’re so glad the photos, pricing, and overall presentation helped you shop with confidence. Accurately representing each piece is something we take great priority in, and we’re happy to hear your bag arrived even better than expected. We’d love to have you shop with FASHIONPHILE again soon!
Bag was in perfect condition. Incredible price too. Great purchase!
Patricia, That’s exactly the kind of find we love for our clients! We’re so glad your bag arrived in perfect condition and at a price that felt just right. Enjoy your new luxury bag, and thank you for shopping with FASHIONPHILE!
The purse is in wonderful shape! Thank you for making the purchase so easy.
Rebecca, We’re so glad your purse arrived in great condition and that the purchase felt effortless. Thank you for choosing FASHIONPHILE. Enjoy your new piece!
As usual, Fashionphile is a great place to shop. You can trust their product descriptions and they have fast shipping. I have a great deal of confidence when shopping here.
Cheryl, We truly appreciate your continued trust in FASHIONPHILE. It means so much to know our descriptions, shipping, and overall shopping experience give you confidence each time you order. We’re grateful to have you coming back and hope you enjoy your latest find!
Lovely items that shipped quickly and in pristine condition
Excellent! I can't wait to make my next purchase at fashionphile. Great quality products and a wonderful customer service. Highly recommend fashionphile
Lula, We truly appreciate your recommendation! Our Concierge Team works hard to provide thoughtful service alongside the quality pieces our clients love. We’re so glad you had an excellent experience and look forward to helping with your next FASHIONPHILE find.
Shipped super fast and bag was exactly as described in excellent condition! Original dust bag was included as well! So happy with my purchase, thank you Fashionphile!
Col, We’re so happy to hear this! Our team takes great care in accurately presenting each piece, so it’s wonderful to know your bag arrived quickly, exactly as described, and with the original dust bag included. Enjoy your beautiful new purchase!
Great! Wonderful!
The shipping was somewhat fast. I wish it would be faster. Love the bag!!!!
Amy, Thank you for your feedback! We’re so glad you love your bag. Orders ship with UPS Ground, and while transit times may vary once a package is with the carrier, we understand the excitement of waiting for a new piece to arrive. We appreciate you shopping with FASHIONPHILE and hope you enjoy your purchase!
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