Feedspot

Dear Orriana, Thank you for sharing your feedback. We are truly sorry that your experience did not meet your expectations and we regret the dissatisfaction you’ve felt with the service provided. We take customer input seriously and always strive to improve our offerings based on thoughtful and constructive critique. However, I would like to clarify a few key points: Clarification on Requirements and Delivery Your project centered on obtaining a curated media list of book review sites aligned with specific keyword-based criteria. After multiple exchanges to understand and refine your requirements, we generated and delivered datasets that were consistent with the parameters you outlined. The contacts shared were filtered based on broad and relevant book-related categories as discussed, which included both general book reviewers and niche-specific book content creators. The variation in data volume and the scaling from 10K to 12K entries reflected the ongoing refinement and discovery of additional relevant contacts—not an attempt at upselling, but a genuine extension of value. Unfortunately, there seems to have been a misunderstanding regarding how narrowly the filtering should be interpreted. While we do aim to deliver the most relevant data possible, the nuances of niche targeting—particularly in diverse areas like book reviewing—require flexible interpretation. The claim that no filters were applied is inaccurate; we applied the requested themes and segmentation as per the communication trail. In fact, the 610 filtered contacts you identified were directly drawn from the list we compiled, affirming that your parameters were reflected in the original delivery. On Customer Satisfaction and Trust: We are deeply disappointed that you feel misled. That is never our intention. We respect every author and creator we work with. We categorically reject any assertion or implication of threat. Our only interest is helping clients reach appropriate, targeted audiences effectively. Widely Acknowledged Results: While we acknowledge that no service can meet every expectation perfectly, we’re proud to have supported hundreds of clients—including authors, nonprofits, entrepreneurs, marketers, and publishers—who have found immense value in our platform. Just in recent weeks: Claudia Colonna described Feedspot as an “absolutely essential resource” in promoting her children’s book and praised the quality of connections made within the literary space. The Bartenders Guild of Nigeria called our list “well-curated,” noting how it empowered their niche PR efforts. Ben Kramer, representing a nonprofit, stated our media list allowed his organization to connect with a large number of relevant podcasts and expand outreach significantly. Bora Ozalp appreciated the depth and quality of influencer data available across platforms. Tricia Kinney praised our helpfulness and said she was excited to refer others to Feedspot based on her positive experience Our Commitment We always aim to resolve concerns amicably, fairly, and transparently. If any additional clarification or assistance would help improve your experience, we remain available and open to constructive dialogue. Sincerely, The Feedspot Team