Félix - Envíos de dinero por WhatsApp

Hi Diana! We understand your worry. Rest assured, we do have a loan program that we’re currently testing with an exclusive group of people. For your security, remember that if you received the invitation, the entire process is handled securely and exclusively through our official WhatsApp chat (please check for the blue verification checkmark). Additionally, if you have any questions, you can contact our support team directly through that channel. We sent you a form via Trustpilot just to make sure everything is in order with your account. We’re here to help you.

Thank you for the 5 stars and high recommendation, Lampon! We're honored to be your go-to choice for fast, secure, and affordable transfers. Félix and you make the best team!

Thank you so much for your review, Leslie! We are thrilled to know your transfer reached Colombia immediately. Delivering speed and ease through WhatsApp is what we strive for every day. Thank you for choosing Félix!

Hi Carlos, we are deeply sorry to hear about the frustration during your first experience with Félix. We know how important it is for your money to be available smoothly. We want to investigate what happened with your transfer immediately and make things right. Please help us by filling out the form we have sent you via Trustpilot. Once submitted, a specialized agent will personally review your case and provide you a solution.

Thank you so much for your trust, Celeste! We're thrilled to hear your transfers are fast, seamless, and completely worry-free. Count on the hardest-working chat whenever you need us. 🩵

Thank you, Marivel! We're so glad we can help you send money home.

Thank you for your comment Manuel. We aim to be the financial companion for latinos in the US offering easy and reliable solutions. 😉 #JuntosWeSuceed

Hi Gus, we sincerely apologize for the frustration and lack of communication you experienced with your transfer. Please be assured that your funds are safe. At Félix, we operate under strict compliance with numerous policies regarding financial crime prevention, consumer protection, and cybersecurity to ensure every transaction is secure. For more information, you can visit our Legal Compliance section at felixpago.com. We want to investigate your case thoroughly and sort this out immediately. We have sent you a form through Trustpilot; please help us by filling it out. As soon as we receive it, a specialized team will take over to provide you with a solution and the support you deserve.

You brought a huge smile to our faces, Jhonnatan! Knowing you had an awesome experience with the hardest-working chat motivates us to keep you connected to your family quickly and easily. Success, one message at a time!

Thank you, Jose! Thrilled to hear you like using our service to send your money safely and quickly. Send a message and we take care of the rest, always here to support your hard work. Success one message at a time!

Thank you, Oscar! Glad you loved our service sending money home. We work hard to keep it fast and easy for you via WhatsApp. Juntos We Succeed!

Thanks for choosing us, Luis! Sending love back home is that simple with us. Just send a message and we'll take care of the rest. Un buen amigo hace toda la diferencia. 🩵

Thanks, Brenda! So glad to hear sending money to your family was super easy and took just seconds. We know how important that speed is for you all. Juntos We Succeed!

We’re sorry to hear that your experience with our service wasn’t what you expected. We’d like to better understand your situation so we can resolve it as soon as possible. Please complete the form we sent you through Trustpilot so we can investigate your case. Your safety is very important to us. At Félix, we protect your data and funds with advanced security technologies. We are also regulated by federal agencies in the United States, which requires us to follow all applicable laws and regulations to provide you with a reliable and secure experience. If you’d like to learn more about our policies and regulations, please click here: https://www.felixpago.com/categorias/cumplimiento-y-regulaciones We’re here to help.

Hola Luz, Lamentamos mucho las molestias que esto les causó. Queremos aclarar que la falta de efectivo en OXXO depende de cada tienda y es ajena a nosotros. Asimismo, al cambiar el cobro a Soriana, el sistema reajusta el monto según las condiciones de la tasa. Entendemos que puedan existir dudas y queremos revisar tu caso a detalle con nuestro equipo. Por favor, apóyanos respondiendo el formulario que te enviamos por Trustpilot, o si lo prefieres, escríbenos directamente por mensaje privado en Facebook o Instagram para darte una solución. Quedamos atentos a tu mensaje.

¡Muchas gracias por tu reseña! En Félix, tu tranquilidad es nuestra prioridad número uno. Nos alegra mucho que confirmes que somos una plataforma confiable y segura. ¡Gracias por elegirnos!

We love to hear that! Thank you so much for trusting us to get your money to your loved ones quickly and securely. Knowing that we make the process easy for you is our biggest motivation.

We love this, Luiza! Our team works hard to be not only fast and easy but also the kindest support you've ever had. Knowing that we solved your questions effectively makes our day. Thanks for trusting Félix for your transfers.

Thank you for your comment. Félix has robust systems and controls to detect and block fraudulent activity. While no platform is completely immune to fraud, we take every possible measure to prevent and stop the use of stolen payment methods and protect our users. Additionally, for your protection, we strongly recommend following the security measures found at this link: https://www.felixpago.com/en/help/que-hacer-si-fuiste-victima-de-fraude-y-consejos-para-mantenerte-seguro Please check your Trustpilot inbox and complete the form we provided. We want to investigate this immediately to help you secure your information.

Hi Fabio, we apologize for the frustration caused by our verification requirements. At Felix, we take the security of your funds and international regulations very seriously. Sometimes, we request additional confirmation of the destination account to ensure the Abono Automático is correctly set up, avoiding delays or misdirected funds. To help us investigate your case further, please complete the form we sent you through Trustpilot. We want to review your experience and provide you with a clear explanation as soon as possible.