87 reviews
Con Félix, puedes enviar dinero desde EE.UU. a Latinoamérica a través de WhatsApp. Sin filas y sin descargar aplicaciones. Creado para latinos por latinos.Solo ingresa a felixpago.com. Mándale un mensaje a Félix, y juntos lograremos tu éxito, mensaje tras mensaje.
Written by the business, not verified by us.Félix - Envíos de dinero por WhatsApp (felixpago.com) has a 3.9 out of 5 rating on OK.one, based on 87 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 28% give 1 star; The business has replied to 92% of negative reviews; 49 of them were added in the last 12 months. Last updated 2026-08-31.
The fastest, simplest, and most convenient way to send money back home. It just works.
Fast, simple, and convenient, that's the Félix way! Thank you for sharing your experience, Gabriel. We’re proud to help you send money back home with ease. See you on WhatsApp!
My experience using Felix is great because I can send money without thinking that someone can steal my money is so secure and confident. Felix is so easy to use it is like speaking with a friend, Felix is the best app to send money it is cheap and it does not charge tax.
We are so happy to hear that! Building that sense of security is our priority because we know how hard you work for your money. Thank you for trusting us to send your money home safely!
Me ha ido muy bien, rápido, fácil,buena tasa de cambio, me encanta Recomendada
Nos alegra muchísimo saber que tu experiencia ha sido excelente. Nuestra meta es que siempre encuentres esa combinación de rapidez, facilidad y una buena tasa de cambio en cada envío. ¡Gracias por recomendarnos!
The worst service ever is scam they adds saying $20.30 per dollar and at the end they end up sending it for $18.30 scammers thefa
Hi Team DC, we want to clarify that Felix is a fully regulated and legitimate service; we are not a fraudulent institution. We would like to investigate why you experienced this discrepancy in the exchange rate. We have already sent you a form via Trustpilot to collect your information. Please fill it out so we can review your case thoroughly and provide a clear explanation. We are here to help.
It does what it promises, super easy and fast way to send money to Mexico through whatsapp
Thank you, Fermin! We know that when it comes to supporting your loved ones, every minute counts. We're thrilled to hear you're enjoying our lightning-fast service through WhatsApp. 🩵
Excellent service, easy and fast to use. Money is transferred in minutes.
Thank you for your feedback, Manuel. Our goal is to provide a seamless experience where speed and security go hand in hand. We are proud to be your trusted choice for sending money quickly and easily. See you next time!
We truly appreciate your feedback, Oscar. Knowing you consider us the best service motivates our team to keep improving. See you on WhatsApp for your next transfer!
Responsible people, and the transaction is secure highly recommended
Thank you for your trust, Wilberk! Our team works hard every day to be the responsible and secure partner you deserve for your transfers. Knowing you recommend us means we're doing things right.
The service is okay, unfortunately they have a limitation as you cannot use Discover cards as a form of payment, thus making the service useless for me.
Thank you for sharing, Zandosky. We appreciate your feedback. We are actively working on adding more payment methods to better serve our customers. We hope to have this option available soon so you can enjoy the full Felix Pago experience.
The reasond was because the steps they give you to make moneyy transfer its simple and the money was on my account in 5 minutes defenily recomended
Awesome, Ramiro! At Félix, we believe sending money should be that simple. Thanks for recommending us! 🩵
Súper fácil de usar. Excelente
Qué bueno que disfrutaste de la experiencia Félix. 🩵 Nuestra meta es que enviar dinero sea tan fácil como enviar un WhatsApp. ¡Seguiremos aquí para ti!
Thank you for highlighting the security of our process, Patrick! We want every transfer to be a stress-free experience for you. 🩵
This app is awesome, I love because is very fast and safety is the most important to me, I like and I recomendered so much
Awesome! We're glad you enjoyed the experience, Lorena. Security is indeed our #1 priority, followed closely by speed. Thank you for choosing Félix and for your kind recommendation! 🩵
Excellent , safe and fast
Awesome! Thanks for the 5 stars, Claudia. It’s great to know we met your expectations for a safe and speedy service. We’re always here to help you via WhatsApp!
i like how easy and fast the experience is
We love hearing that, Jennifer! 🚀 Our goal is to make sending money as easy as sending a WhatsApp message. We're glad you enjoyed the fast experience! Thanks for choosing Félix.
Best app to send money to where it needs to go. Great app for me and my Family
Thank you for the 5-star review, Eloy! We take great pride in being the best and most reliable option for you and your family. Ensuring your money gets 'where it needs to go' safely and quickly is our top priority. We appreciate your trust! 🩵
Super reliable service and love the whatsapp part!
Thanks so much, Diego! 🚀 At Félix, we work hard to make sending money to Latin America as easy and secure as possible. See you on your next transfer!
I needed to send money fast to México, and with Felix Pago the process was simple and fast. In a few minutes I was able to send the money to the bank account in MX.
We are happy to hear that your money arrived so quickly, Manuel! Our goal is to make sending money through WhatsApp as easy as possible. Thank you for your trust!
First transaction... almost flawless. Excellent exchange rate, not in minutes but within a reasonable time frame. Second transaction: Exchange rate lower than what a commercial bank would pay in the receiving Country; still counting on the speed, I proceeded with the transaction. 24 hours after charging my account, no money has been received by the recipient, my server provider, and obviously, the service was cut due to non-payment, affecting my company and customers. A complete disaster. Last response received after hundreds of automated messages and no way to speak to someone, just WhatsApps... YOU WILL HEAR FROM YOUR TRANSACTION WITHIN 15 DAYS. Just be careful.
Hi Patricia, we’re truly sorry for the stress and impact this situation has caused you and your business. We understand how urgent it is when a payment affects your operations and customers. Thank you for providing your information through the form. Our support team is now reviewing your case in detail and will follow up with you as soon as possible. We appreciate you bringing this to our attention. Your feedback is very important and helps us continue improving our service. Update from Félix: Thank you for sharing your experience with us. We truly regret the stress and inconvenience this delay caused, especially considering the impact it had on your business and customers. We want to let you know that the funds were successfully delivered to the beneficiary’s account. We understand how important timing is, and we are sorry that in this case we did not meet your expectations. If there’s anything else you’d like us to review or if you need further support, our team is here for you.
I was provided a link to Felix to submit payment for a deposit. Felix, the company has a WhatsApp business account, to which I was prompted to their website to give my credit card information, a front and back photo of my government issued I.D., and a live picture of myself, from left to right. However, twice, it indicated my transaction would not go through, yet it collected this highly confidential information. I called my credit card company, who said Felix tried to initiate a zero-dollar transaction, which they approved and said they do not have any problems on their end, and that it would be a problem on Felix's side. I was not (yet) charged the amount, but I believe this can be identity theft as Felix only says they are sorry they cannot process the payment. Edit* I received the below reply from Felix, though it does not address the core problem – possible identity theft. You mentioned higher amounts require more verification; however, my credit card company informed me it's a problem on your end since they allowed the transaction to occur. You still did not process the transaction, yet collected these highly private information that only the Internal Revenue Service would collect. Also, your parameter of "high amount" seems to change from your replies to other complaints. And the amount I requested was below that parameter.
Thank you for your comment, Tiffany. We understand your concern and appreciate you taking the time to share it with us. At Félix, protecting your data and funds is a top priority. For this reason, when attempting to send higher amounts, we require an identity verification process as part of our security and compliance measures. We’re sorry if this process caused any inconvenience. If you haven’t been able to complete your transaction yet, please complete the form we sent you via Trustpilot so our team can review your case in detail and provide the appropriate support. Additionally, we’d like to share that Félix is regulated by U.S. federal agencies, which requires us to comply with applicable laws and regulations to ensure a secure and reliable experience for all our users. You can learn more about our policies and regulations here: https://www.felixpago.com/categorias/cumplimiento-y-regulaciones
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