fields-data-recovery.com (fields-data-recovery.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 96% of negative reviews; 90 of them were added in the last 12 months. Last updated 2026-08-11.
Great result and fast service! More expensive than I expected, but other companies couldn't do it at all so I'm not really complaining. I'd be trying for years!
Hi Matt, We’re delighted we could finally get your data back after all those years. Our engineers love achieving what others can’t, and they’ll be thrilled to know their work made such a difference. Thanks for the 5 stars. The Fields Data Recovery Team
Great experience all around. Good recovery time, accurate. Great responsible and informative people.
Hi Claud, Thanks for the 5 stars. We’re thrilled you had such a great experience and that the recovery was both accurate and timely. It’s fantastic to hear the team made such a positive impression. The Fields Data Recovery Team
The team at Fields Data Recovery located in Florida were absolute professionals. They did an Excellent job recovering all of my files on a 12TB Seagate Drive. It was a pricey undertaking, however, I got all my data back which is priceless. Great Job to the team and company for a job well done!
Hi Charles, We’re thrilled we could recover everything from your 12TB drive. Our Florida team will be so pleased to hear your praise - they love achieving results like this. Thanks for the 5 stars and for recognising the effort that went into your recovery. The Fields Data Recovery Team
My husband's external hard drive with years of material he uses in his academic work was damaged and he was desperate to retrieve the files before the new semester began. He tried a local shop that guaranteed recovery but was unsuccessful. I googled data recovery and found Fields. I contacted them by email and they responded immediately. I sent the hard drive and they examined it and explained their process. The fee for data recovery was required in advance and it was steep for us ($1100 usd) and there was no guarantee of recovery. However, it was worth the risk and we were not disappointed. They sent a prepaid overnight shipping label for us to send the damaged drive. The team had to repair the damaged drive before they could retrieve the data and that was the most time-consuming part. The parts had to be found and and the drive rebuilt. His course bibliographies, syllabi, powerpoints, and everything that mattered was recovered and returned to us via FedEx on a new external drive, part of the service and at no additional charge. We were assigned a very nice young man, Ian, who was in constant contact explaining the procedure and progress. We could not be happier with the quality of customer service, the care taken with repair and recovery, and with the level of consideration and communication.
Hi Pamela, We’re so pleased we could recover your husband’s academic work in time for the new semester. It’s wonderful to hear how helpful Ian was throughout the process, and your kind words about the team’s care and communication mean a lot. Thank you for trusting us and for sharing your experience. The Fields Data Recovery Team
They did a good job, fast. However, the tech/engineers who i spoke to jacked up come-on price to $1500; then once ready, wanted $2400, 900$ more than quoted. They would do better if more honest, transparent and less hostile. From here on, I have 3 back up drives to avoid these highwaymen
We’re glad to hear you were happy with the speed and outcome of the recovery, though we’re sorry you felt let down by the communication around pricing. Thank you for sharing your feedback, it’s appreciated. The Fields Data Recovery Team
I was not an easy customer to have. Very thorough job retrieving what was possible.
Hi John, Thank you for the 5 stars. We’re glad we could help and really appreciate your feedback. The Fields Data Recovery Team
Thank you SO much for getting back my PRICELESS data for me. 95% - I would have even been happy with receiving less, but this was phenomenal!!!! Pictures and videos of my beloved family members, some who has since passed away. You cannot put a price on what this means to me. My computer crashed a few years back and all I had was the hard drive and there was a great deal of data on it that I thought may have been lost forever, due to not having any backups for these particular files. Fields Data Recovery helped me with what is a very trying and hard time in my life. The photos/videos retrieved give me solace - how to even thank them enough? Special callouts for Carsen and Ian - you were very kind and patient with me and I deeply appreciate that. I highly recommend Fields Data Recovery and will go to them for any other future data recovery needs. They are the BEST!!!!!!!!!!!!!!!!!!!!! Best regards, Elayna
Hi Elayna, We’re so touched by your words. Knowing we could help you recover such priceless memories, especially of loved ones who have passed, means a lot to us too. Carson and Ian will be delighted to hear your kind shout-outs, and the whole team is grateful for your recommendation. The Fields Data Recovery Team
They were very professional in a timely matter and took care of a very serious situation and make sure I had all my data back!
Hi there, Thank you for the kind words about our professionalism and the recovery. We’re so pleased we could help in such an important situation and get all your data back. The Fields Data Recovery Team
We needed data recovery for a business computer and our local tech could not help. As I was researching options I found Fields and as I was reading the price quote page I received a call from Thomas Stutsman at Fields. I explained our dilemma and he was very encouraging that they could retrieve the data or we wouldn’t pay anything. The costs shown in their web site was $199 up to $1199 and I assumed that would be the most it would be. Thomas stated he would send an overnight shipping label and rush our hard drive since it was for a business. I was appreciative. The next day they got the drive and I was contacted by Carson. The files were retrievable but the cost was going to be 2x what was expected, he wanted $2400. I tried to contact Thomas to ask why he didn’t say that when he offered to rush the project that it would double the cost. He would not answer my calls, return my calls or respond by email. We had to pay the $2400 and felt like our data was being held hostage. It felt very much like a scam, but we needed the data. . . On a positive note we did get the data, it was all intact and the business was back up and running 3 days later. If I had been told up front the real cost I could have been prepared for that and I’d be giving a 5 star review.
We’re glad we could recover your business data quickly and get you back up and running, though we’re sorry to hear you felt disappointed by the communication around pricing. Thank you for sharing both the positives and the concerns, your feedback is appreciated. The Fields Data Recovery Team
Quick turnaround time, but a majority of the files returned were unreadable! Very expensive too. More for corporate users who can afford the cost.
Hi there, We’re sorry to hear you weren’t happy with the outcome. While we’re glad you found the turnaround quick, we understand how disappointing it must have been to receive files you couldn’t use. Thank you for sharing your feedback. The Fields Data Recovery Team
Overall, a pretty good experience. It was simple to get my hard drive to them as they sent the shipping form immediately. The recovery process took a little time, but the communication was pretty good from them. It was quite pricey, but I really needed the data recovered. They are a good option if other, cheaper recovery methods fail.
Hi Ben, Thanks for your feedback, we’re pleased to hear you found the process straightforward and that our team kept you well-informed throughout. We're glad we were able to recover the data you needed, and we really appreciate you choosing us when it counted. The Fields Data Recovery Team
Sit back everyone cause this is a long one. I accidentally fried a chip on the main boot drive of my computer after connecting two different power cables to it. Data Field Recovery was able to access all of the data and copy it onto a usb drive/stick/dongle. The good. 1. The representative that was in contact with me was very helpful, understanding and professional. He was able to explain all the processes and answer all of my questions. 2. They except payment through PayPal Credit or credit cards. Which is VERY good because you can expect to pay around $1500. The bad. 1. Really, the only bad thing I have experienced as of the writing of this review is that I was not sent back the drives that I had sent them. (So far). I sent them both the ssd drive that I had fried and a brand new m.2 ssd stick I had just bought in the hope that they could clone the drive to the m.2 drive so I could use the m.2 drive as my boot drive. They instead just copied the data onto a usb drive and only sent back the usb drive. I don’t know if I was unclear about what I wanted or what. There policy is that they keep a copy of your data for at least a week after they send you your data back in case of any problems. They could have at least sent me back both the m.2 and the usb drive together as I NEED the m.2 drive to get my computer back up and running. The representative that I spoke with told me that I will still get my drives back though so we shall see. Overall, I would say that my experience with Data Field Recovery was good and I would recommend them for both Residential and Commercial/Industrial. Thank you Data Field Recovery.
Hi Billy, Thanks for the detailed review, we appreciate you taking the time! Great to hear our team made a strong impression and that we successfully recovered your data. We’ve noted your point about the return of the drives and will make sure that’s followed up promptly, as all customer hardware should be returned as standard unless otherwise agreed. We're thrilled your overall experience was positive, and thanks again for the recommendation. The Fields Data Recovery Team
Fields Recovery failed to recover files from my drive and misled me throughout the process. They charged me as if all my data had been successfully recovered, which left me feeling cautious and distrustful. Their customer service is severely lacking. It feels more like a scam; they call repeatedly until you agree to trust them with your devices. Once you do, they promise full recovery and propose a plan that includes a new storage device and the return of the original drive. However, the recovery process is not as straightforward as they claim. They lack transparency and provide no regular updates. After emailing them four times without a response, I finally received an apology stating they couldn’t recover anything and would be returning my original device. In short, do not trust this company if you want to avoid being scammed. Always research data recovery services, read multiple reviews, and request a detailed breakdown of their services and costs before handing over your devices. Date of experience: April 28, 2025
Hi Nelson, we understand the frustration when data can’t be recovered, especially after high hopes, it’s not the result anyone wants. We only proceed once a customer approves a quote following a free diagnostic. In rare cases where specialist tools or hardware are needed, those costs are agreed up front and are not based on success. We do aim to keep customers updated throughout, and if our communication let you down at any stage, that’s something we’ll take on board. If you’d like us to go over the details of your case again, just get in touch at [email protected]. The Fields Data Recovery Team
It was a little more money then I anticipated but all my files were worth saving and the company did that
Thanks Sandy, sounds like a solid result. We're glad we could get everything back for you. The Fields Data Recovery Team
Communication was outstanding and the service was very fast.
Thanks Sue, we really appreciate the five stars. It's great to hear our turnaround time hit the mark. If you ever need us again, we'll be ready. The Fields Data Recovery Team
UPDATE: I’ve tried speaking to multiple people and just get the runaround. They are sending my original hard drive back, hopefully unharmed. However, customer service rep has told me since I agreed over the phone to the working list of what they recovered, not like I could tell if they’d be readable but they also showed to have files on there. But once I received the usb stick, none of the files had actual working files in them. Now, I’m being told there’s nothing more that they can do since I agreed upon the recovered data. Absolutely DO NOT send your hard drive to this company. You will be out a lot of money with no workable data. I would give 0 stars if possible. I filled out the online questionnaire and within minutes was contacted. Sent my hard drive in and was told it would be about a week. Sent the hard drive in on 4/28 and they received on 4/29. They quoted $1200 to recover the data off a 1 TB hard drive, which was reluctantly paid on 5/2. I was told the data should be finished copying over on the following Monday 5/5. Tuesday rolls around and don't hear from my account rep, I tried calling with no answer. Reached out again and finally talked to him on 5/9 and was told it was still transferring. Communication is severely lacking at this company. I'm then told that theres been a problem but I have not been told anything else. After calling and either not speaking to anyone or getting the runaround, 5/29 A MONTH LATER, I am told that the firmware crashed while transferring and they only have what was able to be recovered before the crash. I asked for my hard drive to be returned with the recovered data. I DID NOT receive my hard drive and received the recovered data (less than 1gb) on a 32 gb usb drive. I received MAYBE a quarter of what was on my original hard drive. Biggest scam!
Hi Ashley, we’re sorry to hear how frustrated you are. It looks like your drive presented multiple technical issues during the recovery, including a firmware crash partway through the process. We know this outcome isn’t what you were hoping for, and we’re sorry it didn’t meet your expectations. If you’d like us to review the case further or clarify anything else about what was done, feel free to contact [email protected], we’re here to help. The Fields Data Recovery Team
Had a customer with a failed drive of art school projects. Client was stressed about losing their entire portfolio. Fields was quick to get a shipping label to me, and fast with the turn-around in recovery.
Thanks ACT Tech, we really appreciate the five stars. Sounds like a stressful situation for your client - glad we could swoop in and save the portfolio. Fast recovery, zero drama. Always happy to help. The Fields Data Recovery Team
They were quick, courteous, and very helpful during our very distressful time.
Thanks Tammy, we really appreciate the review. Glad we could be quick and helpful when you needed it most. If there’s anything we could have done better, we’re all ears - drop us a line at [email protected]. The Fields Data Recovery Team
I was very pleased with the service from Fields Data Recovery. They were able to recover all of my files, they are quick to responding to emails, they kept me well informed through the entire process as to what was being done. I highly recommend this company to anyone who need files recovered.
Thanks Deb, we really appreciate the five stars. Full recovery, clear updates, and quick replies - exactly the experience we aim to deliver. Thanks for the recommendation, and we’re glad we could help get everything back for you. The Fields Data Recovery Team
From my initial request to my final request to ship back my recovered devices, the Fields data team was outstanding. the team communicated frequently about each step of the process. When they gave me the initial estimate, they provided the file and directory structure of what they were sure to be able to recover. This helped me in my decision to move forward. I was very hesitant to morve forward but they assured me that the data would be recovered and it was!. This was my 2nd company i had an estimate from and Fields won my business.
Thanks David, we really appreciate the five stars. Sounds like you did your homework and we’re glad we came out on top ;) We know how important it is to see what’s recoverable before making the call - it's great to hear our approach gave you the confidence to go ahead. Always good to beat the competition, and even better to get your data back! The Fields Data Recovery Team
100 reviews matching