fields-data-recovery.com (fields-data-recovery.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 96% of negative reviews; 90 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
J
Jessica J · 2 reviews · Experienced 2025-12-24 ·
★★★★★
Better to go to a different company if it is valuable data
Despite the high rating on several sites, I would not recommend Field's Data Recovery to anyone. They are EXTREMELY expensive (my 'recovery' cost almost a 10th of my yearly income * I am a student so my income is not high), which was unsuccessful.
As an experience, I found that I was passed from contact person to contact person. It felt like every other day I had a phone call from someone new. And after the first, 'we need your money to complete this repair' and assurances that 'spending the large amount of money with the drive looking the way it did, they were bound to be successful', no one knew what was going on until the last call of 'we were unsuccessful'.
After requesting that my drive was shipped back and for some report of what they did and what went wrong, I was told that the engineers didn't really talk to regular people/ladies because they typically spoke in technical jargon that people can't understand. I never got a written report.
What I did get is my drive back unsealed (the entire bottom is open and not fitting), a different top and now with a noise associated that was not there before. Aside from being sent regular post despite my continuous expressions of how important this drive is, I only received a tracking number after I specifically requested it.
Overall, I am now going to try to source a professional company to see if there is any hope of recovery after what Field's Data Recovery did to my drive.
Reply from fields-data-recovery.com2026-01-08
Thank you for taking the time to leave us a review, we are sorry to hear that the recovery was unsuccessful. We are pleased that you received your drive back and would be happy to explain the process needed to attempt data recovery, involving dismantling the device, if you wanted to get in touch again.
The Fields Data Recovery Team
100% recovery of my half-century of photos! Pricey, but worth it to me.
Reply from fields-data-recovery.com2025-12-29
Dale, we love to hear success stories like this. 50 years worth of photos is a lifetime of memories, we are delighted to bring them back for you.
Thanks for sharing your experience
The Fields Data Recovery Team
Do Not trust this company. We sent in a hard drive. Received a call saying they could see the data therefore they could retrieve it. There was no "maybe, or possibly". They said they could retrieve the data. According to them it was just failed heads and if those were replaced our data would be saved. So, we agreed to the high cost. After we paid, we get another phone call saying our data is lost and they are not refunding any of the money. Micheal was extremely condescending. He would review but it would be the next day because he was taking off the rest of the afternoon. He claims to have reviewed the transcripts of the call and says there was no discussion of the heads at all. Complete lies. I'm not sure they ever thought they could save our data. Do Not send your business to these people. Very untrustworthy.
Reply from fields-data-recovery.com2025-12-29
Lorne, we would appreciate the chance to look into this to check the claims you have made. If you are happy for us to look into this, you can email us on [email protected].
The Fields Data Recovery Team
The technicians Collin Callahan and Ian Smith were wonderful. They were understanding of how upset I was with losing all of my pictures and papers after both my backup hard drives crashed in a 2 week period. They explained the process of recovery and the associated cost. They provided timely status updates and when the flash drive they sent with my data had issues they sent a second one at no cost. I truly appreciate everything they did in recovering my data. I hope to never have to use them again, but if I do need to it will be with full faith of their talents and skills.
Reply from fields-data-recovery.com2025-12-15
Hi, thank you for taking the time to share such a detailed review. We’re pleased the team were able to support you through what is always a stressful situation and keep you informed at each stage of the recovery. Collin and Ian will appreciate the mention. We’re glad everything was resolved properly in the end and that your data made it safely back to you. Hopefully you won’t need us again, but if you do, we’ll be here.
The Fields Data Recovery Team
D
Don Carter · 1 review · Experienced 2025-11-30 ·
★★★★★
After the initial analysis
After the initial analysis, I was told that the memory on my HD was intact but the translation chip was bad. After evaluation, the cost would be a little over 3k. The data was important, so I agreed and paid. After I paid, I got a receipt that said basically, there was a 50/50 chance, but that wasn't mentioned before I paid. It took them three to four weeks, because they had to order the chip, for me to get the call that they could not recover my data. In the details of the work done, there is no mention of the translator chip. They said in the first part of the details that they extracted the storage chip, but couldn't get any data. Further down in the details, they say they extracted data, but couldn't read it. NOTHING is adding up! I feel like this has been a total SCAM. They apparently weren't planning to send my old HD back, because I had to request it. I wonder if it has even been opened?
Nice canned answer below. I spoke with your representative about this, why do I need to email as well?
Reply from fields-data-recovery.com2025-12-02
Don, we’re sorry to hear you feel your experience didn’t meet expectations. The best way for us to give you a clear and accurate response is to review your case directly. Please email us at [email protected] so we can look into this properly for you.
The Fields Data Recovery Team
FDR was able to recover most all of the data on my crashed Hard-drive. I am very pleased with their service, but hope I never have to use them again!
Reply from fields-data-recovery.com2025-12-02
Carter, we’re glad we could bring your hard drive back to life. We also hope you do not need our services again, but would be more than happy to assist if you do!
The Fields Data Recovery Team
E
Ed Bave · 1 review · Verified · Experienced 2025-11-28 ·
★★★★★
You got most most of my data back and…
You got most most of my data back and the 2nd effort was greatly appreciated. Still not tax data but I can live with that.
Reply from fields-data-recovery.com2025-12-01
Ed, thanks for the review. Glad the second pass landed and got the bulk of your files back where they belong.
If anything else ever goes missing, we’re here to take another swing at it.
The Fields Data Recovery Team
Very efficient process. I was kept informed all the way thru the process.
Reply from fields-data-recovery.com2025-11-27
Rich, appreciate you taking the time to leave a review. Glad to hear the process felt efficient from start to finish and that the updates hit the mark. That’s exactly how it should run.
If you ever need us again, just reach out.
The Fields Data Recovery Team
Great service. Fast return. A little pricey but I guess that's the way the industry is.
Reply from fields-data-recovery.com2025-11-26
Thanks for the review. Glad to hear the service and quick turnaround hit the mark for you. When everything comes back together smoothly, that’s exactly how the process should feel.
If you ever need us again, we’ll be here.
The Fields Data Recovery Team
Callie, thanks for taking the time to leave a review. Always great to hear when from customers who experience a full recovery.
If you ever run into another tech meltdown, you know where to find us.
The Fields Data Recovery Team
W
Wayne Cook · 1 review · Experienced 2025-11-07 ·
★★★★★
Appears to be in Calgary but is not
Appears to be in Calgary but is not.
Contacted me by email even when I did not finish the enquiry form. I replied saying I was not happy about that.
Their Ontario office then woke me at 7:00am with an unwanted phone call.
100% for persistence.
100% for intrusive, pushy sales tactics.
0% chance I will use Fields.
Reply from fields-data-recovery.com2025-11-11
Hi Wayne,
We’re sorry to hear you were unhappy with the contact you received. Please email our compliance team at [email protected] so we can review your experience and make sure our communication practices were followed correctly.
The Fields Data Recovery Team
Fields Data Recovery succeeded to recover all 6.3TB of data from a failed disk that required a head-swap, which is an extremely delicate operation that can only be performed successfully by experts in a high-tech facility, and with specialized equipment. The service wasn't cheap, but you get what you pay for. In this case it was for professionalism and technical excellence.
Reply from fields-data-recovery.com2025-10-28
Hi Steve,
We’re delighted we could recover all 6.3TB of your data - a fantastic result. Our engineers take great pride in their precision work, and they’ll be thrilled to know you appreciated their expertise and professionalism. Thank you for the 5 stars.
The Fields Data Recovery Team
D
David Stott · 3 reviews · Experienced 2025-10-22 ·
★★★★★
Beware! Beware! These guys sabotaged my hard drive when I wouldn’t pay their exorbitant rates
My treatment by Fields Data Recovery was scandalous. They quoted me £695+VAT to attempt a recovery with no guarantee of success. If it was successful they would charge me an additional £195 to backup the data and dispatch it, even though I sent a brand new identical hard drive to copy the data onto.
When I politely declined the offer and asked for my hard drive back they were rude. When I offered to pay the £18 to return the item they provided me with an unsecure link to enter my bank card details. When I offered to pay by BACS they refused. We eventually agreed on a PayPal link that was so dodgy I had to lodge a concern with PayPal in case someone tried to fraudulently access my account.
When my hard drive finally arrived back it was incomplete. Literally just the inside of the hard drive with the motherboard exposed, written on with a sticker from another company stuck across the circuitry. No cover, none of the auxiliaries required to connect it with USB.
When I took the remnants of my hard drive to Curry’s to see what they could do, they told me they would likely have to source some of these parts from an identical model before they could attempt to recover my data.
Fields Data Recovery therefore sabotaged my hard drive when I wouldn’t pay their exorbitant rates for their no guarantees recovery.
You have been warned. I only hope you are reading this before you send them your hard drive. I only wish I took the time to read the other bad reviews about this company before I did.
Reply from fields-data-recovery.com2025-10-23
Hi David,
We’re sorry to hear about your concerns. We want to be clear that we do not, under any circumstances, sabotage customer drives. Please contact our compliance team at [email protected] so we can review your case in detail and confirm that everything was handled in line with our procedures.
The Fields Data Recovery Team
L
Lawrence Linskey · 1 review · Experienced 2025-10-15 ·
★★★★★
I have an old SCSI drive that spins up…
I have an old SCSI drive that spins up very reliably but I couldn't get my data off of it. When connected to my SCSI card it was recognized. I sent it to Fields Data recovery and they told me they couldn't get data from it. They sent it back to me and it did have another board on it. But the reason I am suspicious is that the drive returned is totally dead. doesn't spin up and my card doesn't recognize it anymore. I was told I would get a report on the work that was done but have yet to receive it.
Reply from fields-data-recovery.com2025-10-21
Hi Lawrence,
We’re sorry to hear your drive isn’t working after being returned. Please contact our compliance team at [email protected] so we can review your case and check that everything was handled correctly.
The Fields Data Recovery Team
Fast and efficient service. They were able to recover all my documents! Costly, but worth it! I would have had much work to redo. Great communication at all stages! Thanks!
Reply from fields-data-recovery.com2025-10-21
Hi Francine,
We’re so pleased we could recover all your documents and save you all that extra work. It’s great to hear you found the service fast, efficient, and well-communicated throughout. Thank you for the 5 stars.
The Fields Data Recovery Team
Well, I would have liked to get the drives back, and to get the even the C: programs drive back, because that had a few settings on it that i could have found, especially the appdata folder
Reply from fields-data-recovery.com2025-10-03
Hi there,
Thank you for the 5 stars. We’re glad we could help with your recovery, and we appreciate your feedback about the drives and settings, it’s always useful to know what matters most to our customers.
Fields Data Recovery Team
B
Breaker of M. hard drives · 1 review · Verified · Experienced 2025-09-22 ·
★★★★★
I got all the data I had wanted back from an M.2!!!
I'm very happy I was able to recover the data i had lost. Especially from an M.2 based drive! I was thinking that database was lost forever, but they brought it back!... even if that meant putting it into a flash drive tho... that's really my only reason for one less star, I had requested a hard drive but got a flash drive with the data in it. So what would've taken me a day to get my data moved over into my backup server took me three entire days. Again, it's already finished, so I'm not as mindful about it as I was before. Amazing service, I'm thinking about using them again.
Reply from fields-data-recovery.com2025-09-29
Hi there,
We’re so glad we could bring back your M.2 data - especially that database you thought was lost forever. Thanks for highlighting the feedback about delivery format too, we’re presently working on a new data delivery solution to make this part of the process easier.
Great to hear you’d consider using us again.
The Fields Data Recovery Team
M
Mark · 4 reviews · Experienced 2025-09-12 ·
★★★★★
Success rate is doubtfull
I should have read all the reviews before wasting my money. Judges by the number of negative review, there is no way they have a 92.5% success rate. They project confidence but deliver nothing.
Reply from fields-data-recovery.com2025-09-29
Hi Mark,
We’ve asked you for your details so we can review your case, but haven’t had a response yet. Without that, it’s not possible to check what was agreed or carried out.
Our success rate is based on real recovery outcomes across thousands of cases handled by our engineers. While not every recovery is possible, the vast majority are successful, and we stand by that record.
If you’d like us to look into your case properly, please contact us at [email protected]
The Fields Data Recovery Team
You got my data back. I was disappointed about the price. I thought it was going to be less than half the price it was by looking at the website. Ended up be $3000, but I got my data back. Dell service sucks for loosing it in the first place.
Reply from fields-data-recovery.com2025-09-26
Hi Lucas,
We’re really pleased we could get your data back for you, and we appreciate you sharing your experience. Thanks for the 5 stars.
The Fields Data Recovery Team
I appreciate your having got it done. The one thing that could have been better was that it was shipped to a wrong address. The FedEx driver called me from an address about 7 miles away. It may have been wrongly selected by your shipping people, it has happened before. My GPS will give both addresses when I am searching for a best route home from out of town. But thanks.
Reply from fields-data-recovery.com2025-09-24
Hi Brian,
We’re glad we could complete the recovery for you, and we really appreciate your patience with the shipping mix-up. One small note - for your own privacy you may want to amend your review to remove your full address, as reviews are public. Thanks again for the feedback.
The Fields Data Recovery Team
