fields-data-recovery.com

Our PC died

Our PC died, we hadn't backed up our work for months. They collected the computer, and retrieved our data over the Christmas period and we were back up and running at the start of January. Very pleased, would recommend

Getting important documents back before…

Getting important documents back before national accreditation.

A little pricey but they got our data…

A little pricey but they got our data back!

I believe they were dishonest from the start.

The person taking our credit card over the phone spoke clearly and was very polite. After that I got multiple calls from someone who mumbled and talked very quietly. All I heard clearly was “we should have your data in a couple of days”. Well, it has been a few weeks and I finally got, “we tried twice and couldn’t get anything” The web site says No data, No fee, but because my drive went to stage 3, I’m out $1200? I was lead to believe that they wouldn’t go forward if they didn’t think that they could recover the data, but in the end I was accused of dropping the device and severely damaging the internal components.

Graet communication

Graet communication. They walk you thru the entire process. Very profesional.

Worst Company I've ever dealt with...

Used their service through the Account Manager. He was quick to take payment and afterwards refused to answer emails or phone calls. I was promised 1-2 days to have my data sent to me, however that never happened. I got help, a week later from another employee who sent me my data through Dropbox and finally a flash drive 2 weeks later. I do not recommend this company (Hamilton) office. as there are others that can provide the same service, without ignoring their customers after a large payment.

Very professional

I typically recover data for friends and family, but I did not trust my skills with this job because it was too important. So I contacted Fields Data Recovery. The drive wasn't making scraping noises, so I knew the platters were probably in good shape, and the heads were the issue. To replace heads and recover the data requires finding donor heads from a used drive made at the same location, near the same time. Not easy, and usually expensive. Having a clean room and the skills required to take the drive apart and put it back together is the next hurdle. Fortunately, FDR had the right contacts, skills, and tools. Would I still give them five stars if they weren't able to recover my data after I spent all of the money? Yes. Recovering data is never a guarantee, and they told me that upfront, but having skilled experts working on my drive was my best shot. I knew if they couldn't recover the data, then nobody could, and I was willing to pay to know for sure.

Thank you for all your hard work and…

Thank you for all your hard work and personalized support

David was able to recover my hard drive…

David was able to recover my hard drive which had all my business records, Quickbooks for the last 25 years and photos! I thought all hope was lost and I was absolutely despondent, but they got it done!! Quickly done, efficient and they kept in touch with me every step of the way!! Highly recommend!!!

Excellent Service

Excellent Service – Recovered What I Thought Was Lost Forever I had a very important drive fail on me and thought years of files were gone for good. After doing some research, I decided to give Fields Data Recovery a try, and I’m really glad I did. From the beginning, their team was professional, responsive, and transparent about the process. They explained the evaluation, the recovery options, and the pricing before doing any work, which gave me confidence that I was dealing with a legitimate company. The recovery was successful, and they were able to retrieve the majority of my files, including some that I assumed were permanently lost. Communication throughout the process was clear, and they kept me updated at every stage. Overall, it was a smooth and reassuring experience during a very stressful situation. I would definitely recommend Fields Data Recovery to anyone dealing with data loss. Rating: ⭐⭐⭐⭐⭐

Good overall.

Stay away

Stay away. SCAM!!!! They’ll tell you they’ll get your data. Pay $1500. Then oh they can’t get your data. No money back either. SCAM SCAM

The people at Fields were easy to work…

The people at Fields were easy to work with and were able to recover our data. I have their contact info saved in case there is a "next time".

The data recovered appeared to be…

The data recovered appeared to be intact as far as I can tell, but we still haven't received the drive back.

Lost Data was Recovered Quickly

I lost all of my data on my backup drives and Field's Data Recovery quickly retrieved all of my lost data within a week's time. I was very pleased with their service.

Outstanding service they were able to…

Outstanding service they were able to repair my destroyed hard drive. Get all my data back into my hands very quickly highly recommend.

Is what you want/need worth the $ - do the research to understand what they do

1/9/2026 I reached out to Field via the phone# on their site and spoke to Collin who was very kind, informative and listened to my concerns, fears and hesitation as to sending my external HD to them with all my family pictures that I had not been able to access on the Toshiba EHDD (Built in 2012) since about 2018 when all it did was click. I had been sitting on it for a while going back and forth due to my research was showing it would be expensive to save and no guarantees of recovery. Life was lifeing and after the loss of 4 family members in 6 months in 2021 and really wanting to get my photo's back I reached out. Collin explained everything in detail and what would happen, what to expect and the potential of recovery or non-recovery, and the potential costs. I bit the bullet so to speak and send the HD in with fear and trepidation on 1/12/2026. I verified it was received and my acting agent Valenzuela reached out to me to confirm and re-iterate everything that Collin had advised me of (Both the reps did state no recovery no pay and devices returned at their expense). I received my 3rd call on day 2 of them having the HD and was advised that I would have 100% full recovery but it was barely hanging on by a thread and I need to pay for the services quickly so they could get it all done (I did feel a little intimidated and pushed by this tactic at first but then thought back to all my research on what has to be done to recover data and how fragile it is and realized it is only fair they get paid for the work before completing it) I was told in the beginning if the heads had to be replaced that was the most costly part (again verified by my research also) and was told by Valenzuela that they had to be replaced 3 times and should have cost me 3K+ however they would only charge me $1500.00 and so I paid the $1500.00 on 1/14/2026 and waited with pensive trepidation as I knew the potential to lose the data was still there and I was worried of it all still being lost and I would lose that money. To me getting over 40K pictures of my family back was worth the money. After paying I did get a little more worried as it did seem that they went quiet on me and it was harder to get a hold of Valenzuela but I reined my fear and pensiveness in and waited and on 1/19/2026 I got a email and text stating that my HD was on its way back to me on 1/20/2026 (YAY and I cried) now UPS tried my patience in getting it (another story on its own) but it showed up 1/22/2026 and I immediately sat down and went through the hard drive and it was all there everything I was missing and I cried again. 13 days from contact to finished. So, with all this being said I will state I do feel like communication on the progress of recovery after payment could be a little better either via email or text, but I would still recommend and use them again if needed. Now to go and enjoy my pictures and memory lane. Thank you Collin, Valenzuela and any other Data Tech that worked on my HD for giving my family back to me.

Avoid at all cost

I had an appalling experience with Fields Data Recovery. They initially promised a 20% discount on any existing quote I had, but once they had my drive, the quote they provided was significantly higher than my previous one. The original representative I dealt with completely disappeared and stopped responding to all calls and emails. While I was out of the country with limited internet access, another representative named Jxxx contacted me. He was extremely unprofessional and threatened to recycle my hard drive—which contains critical data—if I didn't respond within a single hour. To top it off, they eventually shipped my drive to the wrong address without verifying it with me first. Avoid this company at all costs; they are predatory and unreliable.

The support was great

The support was great. Very knowledgeable and educational. Everything involved with shipping was great as well. The way that everything that was handled was a great service. Definitely would use again in the future.

Drive data recovery

The team took care of the drive and recovered the missing data quickly. They even returned my original drive vs its disposal at my request.