Great customer service
Great customer service! They answered the phone and gave me great advice!! A human!!!!
FineAwards.com (fineawards.com) has a 4.6 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Great customer service! They answered the phone and gave me great advice!! A human!!!!
I felt like minimal effort was put in and everything could’ve been larger on the trophy. There was plenty of empty space on both sides of all printing and etching. I would not do business with this company again.
Thank you for your feedback. We’re sorry to hear the final layout didn’t meet your expectations. This particular award has a very narrow imprint area, and the approved proof intentionally scaled the artwork to fit within the optimal engraving area while maintaining legibility and proper spacing. That said, if the final product does not match the approved proof, we absolutely stand behind our 100% Satisfaction Guarantee. We encourage you to contact our customer service team so we can review the award and make sure it was produced as approved. We appreciate your feedback and the opportunity to assist.
Ordering and delivery process was easy and efficient. My only concern was that the text was not as crisp and visible as I expected. The award is beautiful and as expected otherwise.
easy to use site. prompt responses. quality finish. on time!
You always deliver the best of customer service ! Your products are beautiful and works of art.
I liked the whole process: order, proof, delivery and beautiful quality. Thank you.
One of the best looking plaques I have ever seen. TOP QUALITY.
Excellent, fast service. Clear ordering instructions. Clear proof. Recipient loved it!
This was a great experience. Nice proofs were given prior to order and the communication was constant throughout the order.
Very easy to select a design and follow the instructions. April was very quick to answer and helpful with all questions.
Thanks for working with us, the clock/engraving looks great :)
We had a very tight turn around time on getting 5 awards made and the Fine Awards team pulled it off in spades! The awards are beautiful too. You all saved a very special event. Thank you!!
elle was very helpful in choosing the right award for what i needed. production was fast and accurate. thank you
ELLE was the person preparing our order and she done s fantastic job with getting the award redone that one of the owners broke.
First, the FineAwards service team was responsive to my initial email requests in assisting what type of award would be a good fit for the logo idea I had in mind for my staff. Second, I had a logo concept and they were able to create the needed image format for the engraving on the award. Also, during the proof process, I had a couple minor edits that they quickly implemented into the design. It took 9 days from final proof to award being delivered.
Very pleased with my order. Well made and well done 👍👍 also received on time.
Great quality award! Eye catching and well built.
Speed of getting the order ready, completed, and shipped.
68 reviews matching