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Shopping & Fashion

FIRM ABS

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318 reviews

3.9318 reviews
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About FIRM ABS

Data updated
Website
firmabs.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
64% (47/74)
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About this business

FIRM ABS is a professional fitness apparel brand that serves fitness enthusiasts from all around the world. Unique designs, flattering style, comfortable & quality material. You can always find the sportswear you need for fitness on FIRM ABS only official store: https://www.firmabs.com

Written by the business, not verified by us.

Is FIRM ABS legit?

FIRM ABS (firmabs.com) has a 3.9 out of 5 rating on OK.one, based on 318 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 64% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, durability, and comfort of the athletic wear, making workouts much more enjoyable. People also express how much they love the flattering designs and perfect fit of their outfits. Consumers consistently appreciate the friendly, responsive, and attentive customer service team that always goes above and beyond. However, some customers noted frustrating problems with missing orders, delayed email responses, or unfulfilled refunds from support. A few reviewers also found that certain items did not always match the expected sizing or color description on the website.

Auto-generated from all reviews of this business. For reference only.

What people say

The clothes are very beautiful

The clothes are very beautiful, but the return service is absolutely non-existent. I returned two items because they didn't fit me well. They only refunded me for one item, and they completely ignored the other one. I have already sent more than 7 emails since April and nobody answers. I am deeply disappointed and looking into how to file a formal complaint. Do not buy here if you think you might need to return something!

Nobody answers to me - size exchange

Nobody answers to me — Hello, I would like to change the size of the following item (Cropped Slim Fit Workout Jacket Grey) to a size S instead of XS. Order : FABS1202DF252191sa How should I proceed? This is my first time requesting a size exchange, and it is indicated that the first exchange is offered free of charge. Thank you, and I look forward to hearing from you. Best regards, Marianne Lamy

I love the look of the cargo style…

I love the look of the cargo style leggings, they are comfortable and functional. I have three colours. Also have four tops. I use firm abs for weight lifting and Hiit classes. Have been using this stuff for about three years now. I get compliments on the style from other women too. I will keep buying.

All of my many orders had the same…

All of my many orders had the same problems of ripping threats which is quite inconvenient in the long run because it happens the most on the pockets, which are the reason I buy their leggings. They look good but buying 4 pairs of leggings every year because of bad pockets is a major inconvenience. But I haven't found a better solution or an alternative yet.

still no-show

My two items ordered on February 20. I still have not received them and it’s March 10 no tracking. No your product is all the way. No confirmation . Only the email that I purchased

Reply from FIRM ABS2026-03-24

Hey Shawn!It shows that the postman has delivered to you on 2026-03-09 after we check for you, could you kindly ask your neighbour or your family if anyone picked your package?If still not, please feel free to contact our aftersales team at [email protected] to solve this issue ,thank you.

Top notch customer support

Top notch and super prompt customer support and is so customer centric. One of my best experiences ever! Plus they are generous with discounts. Firm Abs products are unique in not just style but cut and fabric as well. My favorite is the cargo style leggings that enhances your curves and sweaxyness while working out. Ordered twice already.

Reply from FIRM ABS2026-03-24

Hey there, Thank you for your review! We're so happy to hear that you had a great experience with our Customer Support Team.

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