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FIRM ABS

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318 reviews

3.9318 reviews
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About FIRM ABS

Data updated
Website
firmabs.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
64% (47/74)
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About this business

FIRM ABS is a professional fitness apparel brand that serves fitness enthusiasts from all around the world. Unique designs, flattering style, comfortable & quality material. You can always find the sportswear you need for fitness on FIRM ABS only official store: https://www.firmabs.com

Written by the business, not verified by us.

Is FIRM ABS legit?

FIRM ABS (firmabs.com) has a 3.9 out of 5 rating on OK.one, based on 318 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 64% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, durability, and comfort of the athletic wear, making workouts much more enjoyable. People also express how much they love the flattering designs and perfect fit of their outfits. Consumers consistently appreciate the friendly, responsive, and attentive customer service team that always goes above and beyond. However, some customers noted frustrating problems with missing orders, delayed email responses, or unfulfilled refunds from support. A few reviewers also found that certain items did not always match the expected sizing or color description on the website.

Auto-generated from all reviews of this business. For reference only.

What people say

Best athletic wear ever!!

Best athletic wear ever!!! Fits great, washes well and very durable. Best of all, the customer service is Superb!!!!

Reply from FIRM ABS2025-12-24

Hey Ericka, We love to hear that the customer service have been exceptional! Thank you for taking the time to leave a review.

I am absolutely thrilled with my orders…

I am absolutely thrilled with my orders from Firmabs! 💖 The products are top quality, fit perfectly, and look just as amazing as in the pictures. The customer service is incredibly friendly, helpful, and attentive – it really makes you feel valued. I always get so excited when opening a package, and I can wholeheartedly recommend this brand. Thank you for the wonderful products and your amazing support! 🌸

Reply from FIRM ABS2025-12-24

Hey Nataliya, We're so glad to hear that our Customer Support Team was able to provide you with prompt and efficient service! Thank you for being a member of the Firm Abs Family.

Great quality

I absolutely love the clothing from FirmAbs. I mainly shop during their sales, as that’s when the prices are more within my budget, but the items I’ve bought have been completely worth it. Their leggings have an amazing fit, feel high-quality, and last a long time. I’ve been genuinely impressed with how well they hold up.

Reply from FIRM ABS2025-12-24

Hey Gaby! Thanks so much for your feedback, it’s greatly appreciated! So glad to hear you are pleased with our products, don’t hesitate to get back in touch if you need anything else.

Really great customer service…

Really great customer service experience and good product quality.

Reply from FIRM ABS2025-12-09

Hey Diana! We are absolutely thrilled to hear that you are delighted with our service! Your feedback is incredibly valuable, and I will gladly pass it on to our team. They will undoubtedly be grateful for your kind words.

The materials of these leggings and…

The materials of these leggings and tops are the best I ever experienced. I am with them from the beggining and they only got better. Customer service is amazing, so helpful and polite. Will continue being their satisfied customer

Reply from FIRM ABS2025-12-09

Hey Alina! Thank you for your feedback on our products, we are so glad you love them as much as we do . And We're so happy to hear that you had a great experience with our Customer Support Team.

I never received the item I ordered

I never received the item I ordered. I was told that my address was not a valid address. My address is at a UPS store located on a Naval base.

Reply from FIRM ABS2025-12-09

Hey James! Thank you so much for taking the time to leave us a review. We are so incredibly sorry to hear that your package was not received.Please feel free to contact our aftersales team at [email protected] to solve this issue ,thank you.

Excellent quality

Excellent quality. Really happy with the product. They are very prompt with getting back to you via email. Product is as looks on advertisement

Reply from FIRM ABS2025-12-09

Hey Miz! We really appreciate you taking the time to give an amazing review for our products and team! Be sure to always let us know if we can help with anything else.

Cargo Fitness Leggings

I ordered 3 pairs of Cargo Fitness Leggings, grey, olive and tie dye with the pockets especially for my mobile phone. and they are the most comfortable pants I have ever worn. They are high waisted and allow movement with me. I ordered Medium and they are a perfect fit. Extremely happy and recommend Firm Abs to all who are after comfortable leggings for the gym actually they look so great you can wear them when you go out so very fashionable. A gym instructor from the one I go to wears them and that is what got me interested. Well done Firm Abs. All the best,Jeanette Smith from Australia.

Reply from FIRM ABS2025-11-28

Heyy Jeanette! Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!

Firm Abs Exceeded My Expectations

Firm Abs is one of the best companies, if not the best, I have ever purchased from. Not only are their leggings the most comfortable and flattering I’ve ever owned, the quality is exceptional. Their customer service goes above and beyond to help you with anything you need. Truly one of the best on-line experiences I have ever had. Thank you so much, Firm Abs. You have a customer for life.

Reply from FIRM ABS2025-11-19

Hey Kiki! Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!

I am very impressed with the quality…

I am very impressed with the quality and fit ! I LOVE my outfits and I get many compliments on them. Order a size bigger in pants and tops. Fantastic customer service !! Very Fast in replying back ,efficient and helpful !! Do not hésitate to purchase and the shipping is very Fast !! I just loved my expérience and love the clothes !!

Reply from FIRM ABS2025-11-12

Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!

I ordered two pairs of workout pants…

I ordered two pairs of workout pants that were a little small. I emailed customer service to exchange them and their quick response of sending me two more pairs in the next size was immediate! They also gave me a discount on my next purchase for the inconvenience of me ordering the wrong size. They had the same excellent service two years ago with an exchange. I will continue shopping with this awesome brand and company! Love their quality and excellent customer service!

Reply from FIRM ABS2025-11-10

Hey Jinny, We're so glad to hear that our Customer Support Team was able to provide you with prompt and efficient service! Thank you for being a member of the Firm Abs Family.

Excellent products, excellent support service

I had a an issue with a size of a skirt, it was bigger than I expected. I contacted the support for the return or exchange and the answer was very fast with an amazing predisposition. They gave me a solution just in one day. One of the best support services. One more reason to recommend the brand.

Reply from FIRM ABS2025-11-10

Hey Jess! Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!

Great leggings

Great leggings. Very comfortable, true to size, beautiful colours & non-see-through; however, the back pockets are too small for a phone. The side pocket is large enough, but when in use, it pulls the leggings down. Recommended 🫰🏻💪🏻

Reply from FIRM ABS2025-11-06

Hey Simona! Thank you for your feedback on our products, we are so glad you love them as much as we do .

Best customer service I've experienced!

I had an issue with one product being the wrong size as it was just accidentally added without picking the size. The customer service was exceptional in getting me the correct item!! I love all of the products I have from this company and I'm definitely going to be a repeat customer! Again. And again!

Reply from FIRM ABS2025-11-06

We are absolutely thrilled to hear that you are delighted with our service! Your feedback is incredibly valuable, and I will gladly pass it on to our team. They will undoubtedly be grateful for your kind words.

Love Their Product and Service!

⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Firm ABs! I’ve had a wonderful experience with Firm ABs — their product is absolutely lovely and delivers just what I expected. The quality really stands out, and their customer support is outstanding — responsive, friendly, and always willing to help. Highly recommend this company for anyone looking for both great products and top-notch service!

Reply from FIRM ABS2025-11-06

Hey Tina! Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!

Absolutely Love these products & the…

Absolutely Love these products & the customer service is fantastic! Very good quality too. Suggest going up a UK size but really beautiful & great value.

Reply from FIRM ABS2025-11-06

Hey Liz, Thank you for taking the time to share your review! We are so glad to hear you had a great experience.Thank you for being such a loyal customer!

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