Item didn't disappoint good quality
Item didn't disappoint good quality, fitted well. Delivered in a week.
Reply from FIRM ABS2025-11-06
Thanks for your fantastic review! We appreciate the 5 star rating!
About FIRM ABS
Data updated- Website
- firmabs.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 64% (47/74)
Do you own FIRM ABS? Claim this profile for free and start replying to reviews.
About this business
FIRM ABS is a professional fitness apparel brand that serves fitness enthusiasts from all around the world. Unique designs, flattering style, comfortable & quality material. You can always find the sportswear you need for fitness on FIRM ABS only official store: https://www.firmabs.com
Written by the business, not verified by us.Is FIRM ABS legit?
FIRM ABS (firmabs.com) has a 3.9 out of 5 rating on OK.one, based on 318 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 64% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, durability, and comfort of the athletic wear, making workouts much more enjoyable. People also express how much they love the flattering designs and perfect fit of their outfits. Consumers consistently appreciate the friendly, responsive, and attentive customer service team that always goes above and beyond. However, some customers noted frustrating problems with missing orders, delayed email responses, or unfulfilled refunds from support. A few reviewers also found that certain items did not always match the expected sizing or color description on the website.
Auto-generated from all reviews of this business. For reference only.What people say
I absolutely love this company
I absolutely love this company! The customer service is amazing and their products last for years. I’ve had a pair of leggings for 5 years and just now are starting to wear. I’m so happy with the fit, durability, they’re opaque, and soft materials.
Reply from FIRM ABS2025-10-27
Hey Miranda! Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!
Amazing customer service
Amazing customer service and quality of clothing. Extremely fast shipping and response. I exclusively wear their brand at the gym.
Reply from FIRM ABS2025-10-24
Hey Sharon! We are absolutely thrilled to hear that you are delighted with our customer service! Your feedback is incredibly valuable, and I will gladly pass it on to our team. They will undoubtedly be grateful for your kind words.
Excellent customer service
Excellent customer service! Hassle free! And the product is so worth it!
Reply from FIRM ABS2025-10-23
Hey Tramond! Thanks so much for your feedback, it’s greatly appreciated!
Firm ABS sells great clothing
Firm ABS sells great clothing, and its customer service is excellent! They respond promptly and with a clear idea of the solution.
Reply from FIRM ABS2025-10-20
Hey Anita! Thanks so much for your feedback, it’s greatly appreciated! So glad to hear you are pleased with our service and products, don’t hesitate to get back in touch if you need anything else.
I stand FIRM... they are great
I have a good few items now and I love them. The quality is great. The leggings are amazing hold me in a the right places. Customer service is great. Very helpful and no hassle exchanges. Will be back again for sure. Great company. Great products.
Reply from FIRM ABS2025-10-17
Hey Elaine! Thanks so much for your feedback, it’s greatly appreciated! So glad to hear you are pleased with our service and products, don’t hesitate to get back in touch if you need anything else.
Love these products
Love these products! This is my 4th time ordering and I am never disappointed! Comfortable, stylish and a place for my phone when I am in the barn!
Reply from FIRM ABS2025-10-17
Thank you for your feedback on our products, we are so glad you love them as much as we do .
Top Quality Product & Customer Service
Firm Abs delivery is fast and their products are top quality. There was only one time that I had a delivery issue and they fixed it IMMEDIATELY. Additionally, I receive numerous compliments when I wear Firm Abs clothing. Firm Abs is outstanding!
Reply from FIRM ABS2025-10-14
Hey Lee, Thank you for your review! We're so happy to hear that you had a great experience with our Customer Support Team.
Quality brand
Good brand good quality material and durable i will continue to purchase from This brand but delivery does take a while though!!
Reply from FIRM ABS2025-10-14
Hey there, Thank you for taking the time to share your review! Thank you for being such a loyal customer!
Extremely quick delivery from the US to…
Extremely quick delivery from the US to Australia. Remarkable material and perfect fit. This is my second pair of leggings I ordered
Reply from FIRM ABS2025-10-14
Hey Petra, We're super happy to hear that you got your items quickly! Thank you for your review!
Don’t hesitate to purchase from…
Don’t hesitate to purchase from Firmabs. I was extremely impressed with the high quality, awesome customer service and cheap or free fast shipping, even to Australia. I will never buy activewear from anywhere else. Also, unique funky designs.
Reply from FIRM ABS2025-10-14
Hey Desma! Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!
Still waiting for delivery
Reply from FIRM ABS2025-10-14
Hey Genene! It shows that the postman has delivered to you. The tracking number is YT2526800700214368 .You could also check on the website :https://www.17track.net/en. And could you kindly ask your neighbour or your family if anyone picked your package? Hope you will receive it soon.
There are areas to improve and sizes to add
Cargo leggins are amating but the stud button is the worst possible hcoice for button they could have make because not only when you arep uting you phone in it will scratch your phone but when you have it in and even lightly hit something it WILL crack/destroy your phone. Hollow Active Sports Bra...XS is way too big (not only around my boobs where I have 79cm but the band around my torso iwhere i have 71cm).
Reply from FIRM ABS2025-10-14
Hey Wensdyy! Thank you so much for sharing your thoughts with us. Feedback like yours helps us grow and improve — and we truly appreciate your honesty. I’ve passed your suggestion to our related department, and we’re already looking at ways to create a better experience.
These scrunch pants fit perfectly!!!!
These scrunch pants fit perfectly!!!!! I love them and have gotten so many compliments on them
Reply from FIRM ABS2025-10-14
Hey Alison! Thank you for your feedback on our products, we are so glad you love them as much as we do .
The quality of this product is…very good!
The quality of this product is outstanding and beautiful . My only problem is that i followed the size guide and ordered anXL. But when i got it, the fit runs small. Im still going to keep it but ordered an XXL. Im 5’10”, 160 lbs. i also wished all the other colors came in XXL.
Reply from FIRM ABS2025-10-14
Thanks so much for your feedback, it’s greatly appreciated!
Still waiting on my order…..
I ordered a jacket and a cargo legging, mid September and it still has not arrived……
Reply from FIRM ABS2025-10-14
Sorry to hear that. Please feel free to contact our aftersales team at [email protected] to solve this issue ,thank you.
Horrible
Have yet to receive items. Ordered over 10 days ago. No tracking no nothing Probably will never see product. My mistake
Reply from FIRM ABS2025-10-14
Hey Christopher! It shows that the postman has delivered to you. The tracking number is SF6045932159440 .You could also check on the website :https://www.17track.net/en. And could you kindly ask your neighbour or your family if anyone picked your package? Hope you will receive it soon.
Customer service is the best
Customer service is the best. They respond quickly and resolve any issues ASAP. The product quality is consistently outstanding, exceeding my expectations every time.
Reply from FIRM ABS2025-10-14
Hey Leah Magno! Thanks so much for your feedback, it’s greatly appreciated! So glad to hear you are pleased with our service and products, don’t hesitate to get back in touch if you need anything else.
I have ordered from firm abs for many…
I have ordered from firm abs for many years. I absolutely love their clothing, most amazing customer service as well! I had an issue with sizing on one of my products, they were happy to help immediately to come to a solution. Highly recommend this company
Reply from FIRM ABS2025-10-14
Hey TerraLeigh! Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!
I love this brand
I love this brand. Always superb quality and fantastic customer service.
Reply from FIRM ABS2025-10-14
Hey Susan! Thanks for taking the time to leave such amazing feedback! Our businesses are booming with our Firm Abs family, so we're thrilled to have you as part of the family!
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