Awesome leggings
Awesome leggings. I don’t want nothing else. I’m really happy with those
Reply from FIRM ABS2023-05-12
Hey Angela~ Thank you for leaving this fantastic review!
About FIRM ABS
Data updated- Website
- firmabs.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 64% (47/74)
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About this business
FIRM ABS is a professional fitness apparel brand that serves fitness enthusiasts from all around the world. Unique designs, flattering style, comfortable & quality material. You can always find the sportswear you need for fitness on FIRM ABS only official store: https://www.firmabs.com
Written by the business, not verified by us.Is FIRM ABS legit?
FIRM ABS (firmabs.com) has a 3.9 out of 5 rating on OK.one, based on 318 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 64% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, durability, and comfort of the athletic wear, making workouts much more enjoyable. People also express how much they love the flattering designs and perfect fit of their outfits. Consumers consistently appreciate the friendly, responsive, and attentive customer service team that always goes above and beyond. However, some customers noted frustrating problems with missing orders, delayed email responses, or unfulfilled refunds from support. A few reviewers also found that certain items did not always match the expected sizing or color description on the website.
Auto-generated from all reviews of this business. For reference only.What people say
I advise a bigger size if you buy a…
I advise a bigger size if you buy a legging. My was to small. But the service was great!
Reply from FIRM ABS2023-01-30
Hey kristien, Thank you for taking the time to share your review! We are so glad to hear you had a great experience.
Quality (+) Style (+) Delivery (+) Customer service (+)
I love their camo leggings, they are such incredible quality and are very flattering! I got them in multiple colours. The company sends out the products immediately after you bought and even tracks their packages. The customer service even reached out to me when they thought my package got lost without me messaging them cause they tought it was stuck in customs or something (the package had already arrived at my place so it was just a misunderstanding). So that shows they really care about their customers being happy. The only thing I am very sad about is that I am waiting for a restock on the camo leggings (size S, colours are light green and lilac) for 7months now and it never happened. I even asked them on their live chat on their site but they responded they don't know when it will get restocked. How does a company not know about their products for over half a year? That sounds somewhat fishy to me and is the only point I give a star less because of. But otherwise all good. I do highly recommend this company!
Reply from FIRM ABS2022-10-09
Hey dear! Thanks for taking the time to leave such amazing feedback! We're nothing without our Firm Abs family so we're thrilled to have you as part of the family!
The quality was very good and they look…
The quality was very good and they look exactly like the photo. It took a while to receive them but the customer service was responsive and helpful. The clothes run smaller.
Reply from FIRM ABS2022-02-18
Hey Yanira! Thanks for taking the time to leave such amazing feedback! We're nothing without our Firm Abs family so we're thrilled to have you as part of the family!
Horrible customer service
I made multiple orders worth 100s of $ being a loyal customer for a long time but now when the time came to finally return an item I found out their customer service is a total nightmare! No return address available on the website, not a single response to any of my numerous emails... very disappointed and even though I love their clothing I will not be ordering any more especially after reading other reviews having similar experience
Reply from FIRM ABS2022-02-14
Hey Lucia, we are sorry to hear that, could you please send us your order number starts with #FABS or your registered email to check for you? Maybe we missed your email, thank you~
They misadvertise
They say on their website a deal is for new customers to spend $150 and get one of four free items and don’t add it to the cart it will show up automatically at checkout, when you checkout nothing shows up, emailed them and they just say that promo is over but it’s still on their website. Also, didn’t realize until checkout that they’re based out of China
Chinese Company
Be Aware this is a Chinese company. They try to make it look like it is not but it is. So returning items is nearly impossible since the shipping cost are yours to pay (30-40 euro is no strange amount). That is probably why they have a hidden return address that can only be aquired if you mail their support desk. They did give me a refund of 25% (bought for around 110 dollar) items. They probably still made profit and it costs me around 75 dollars of items I cannot use. That being said the items itself do look not bad and it seems good quality but cannot test it since the item will probably never be worn.
Excelent product
Excelent product! I really like it!
Reply from FIRM ABS2022-01-14
Hey Beycis, Thank you for taking the time to share your review! We are so glad to hear you like our products.
Love the Firm Abs workout clothing…
Love the Firm Abs workout clothing line..Really good quality! Styles and colors are just what I look for in workout clothes. I did have a issue with the shipping, but everything worked out..I will order again in the future. :)
Don't waste your money
Did not receive my order. As of today, it's been 45 days since I received the shipping notification, and 27 days since the tracking information was last updated. All customer support can do is blame COVID for shipping delays - I'm not buying it. I ordered and received other packages from China in the time I've been waiting for my FirmAbs order to arrive.
I love my purchases from this company I…
I love my purchases from this company I wear them all the time to work out! I feel so great wearing this brand I feel confident and the product really fits my body perfectly ! I will say they do take about 2-4 weeks to receive your order which feels kind of long ! The hem came out on one of my of pairs of shorts from them and the customer service people were cool and are now sending me a new pair (:
Amazing customer service
Amazing customer service, am so surprised , they are great. I had some issue with the sizes, and they were soo quick to answer back professionally. They let me exchange sizes with new items for free 🤗 am happy to deal with them, no headache at all. I will definitely recommend it. Thank you
Not so happy boy after all!
I bought two pairs of Essential leggings, in black and gray, size small. I’m a guy who loves leggings and I have dozens of pairs from different brands. These were my first purchases from Firm Abs. I was initially very pleased. The fabric is buttery soft but still had plenty of compression, which I love. I used buy medium in women’s leggings (very limited choice in men’s leggings), but found that small were a better fit and gave extra compression. However, after a few days wearing these leggings I am pretty disappointed. They are way too short and sit well above the ankle by several centimetres. They also keep slipping down at the waist and feel baggy around the crotch area. It’s such a pity as the style, fabric, quality and detailing are superb. So, sorry to say I’m not a happy boy.
Really good customer service
Really good customer service. Very good material. I had a issue with sizes, they had send wrong ones first. But they are sending me proper sizes products and also let me keep old product as a gift. Waiting eagerly to wear them to gym.
Great products
Great products, great service - what more can I say. You should experience it for yourself
Unfortunately I am between sizes so my…
Unfortunately I am between sizes so my order is slightly small on me but I found the quality to be very good and the customer service excellent.
I ordered my Firm Abs set
I ordered my Firm Abs set. I am happy with the service and efficiency. I got it within 2 weeks and it looks great. I don’t like the labels on it too much as I personally like it plain, but the fabric is nice and it sits nicely. Thank you Firm Abs
Didn’t like customer service
Worst experience ever. I ordered like 3 months ago and didn’t receive my order. No one contacted me or gave me any updates so i had to reach out. When I contacted customer service via email they said they will refund. THEY STILL DIDN’T AFTER 1 MONTH!
Great Customer Service
I really liked the leggings I got (white and black cargo) and they’re super comfy. Only thing is my pair are really see through on the white portion. The company has great customer service though and resolved this right away. I’ll definitely buy another pair in a darker colour.
Excellent customer service!
Excellent customer service. Sizes run small, so keep that in mind when ordering!
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